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OneTravel Reviews Summary
The company has garnered a largely positive reputation, with customers frequently praising its efficient booking process, competitive pricing, and improved customer service responsiveness. Many users appreciate the ease of navigation on the website and the variety of travel options available. However, some concerns were noted regarding the effectiveness of overseas representatives, with reports of inadequate support during interactions. Overall, while the company excels in providing a user-friendly experience and prompt service, enhancing the training and support of its international staff could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Ok fine not bad. Takes a lot of back & forth runs to compare travel details vs pricing.
It was a very easy and stress free experience. Would definitely recommend to anyone making travel plans.
Not as cheap as it looks people!
Give your card details to purchase what you think is a single purchase of airline tickets and you get ongoing multiple payments taken from card. Be aware! Won't use this company again!
Great prices! I like the fact that you can book a vacation now and be able to pay later!
So far, so good! Very informative experience and easy to navigate
I could not use my points. The redeem points website does not let you use points. When I called the hotline, I was transferred then I was told to email the company in the response I was told to go back online
This is being reviewed.
Always great working with one travel
Good business with you. Representatives are very helpful.
The app and service are good thanks for all I really like the service
Easy and fast, good and easy payment thanks for this!
I have been a member for a number of years! I love everything about One Travel!
Tried to cancel immediately no co operation to do so and monies taken out immediately
Customer has been assisted.
Easy and affordable and with lots of options for flights
One Travel has been one of my favorite agencies.I am not happy with the way they are managing the website anymore.I tried to book for a cheaper price and when I go to pay and continue it says booking is in progress...and in the end it says timed out. When you go back again to rebook the prices change.
We have reached out to the passenger to obtain additional information so we can assist with the concern.
I recieved my booking details and have taken the trip but it is not showing in my rewards section. Only thing I had trouble with was clarification on how to do a pre-check in on line since Frontier does not have a kiosk for printing tickets. Once I figured that out it went smoothly.
We have reached out to this customer to offer any necessary assistance.
Excellent service and compared to other websites, much easier to navigate and use.
So far so good, i"m not a real good flyer anxiety gets real bad wishing for pre check!
Thanks for the service on time, this site is the best
I found the experience OK. They don't t tell you till you pay that it in US dollars.
I just love this site, I only book with One Travel, best options, best prices, all information given up front no hidden anything
From the business
OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are a US based company and state on our website that you will be charged in USD. As advised at the time of purchase, there may be multiple charges but the total amount charged will be the amount authorized.