• Bookmark

    OnlineDivorce

OnlineDivorce

Write a Review

Overview

OnlineDivorce has a rating of 2.8 stars from 479 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OnlineDivorce most frequently mention customer service, and court house problems. OnlineDivorce ranks 3rd among Divorce sites.

  • Service
    137
  • Value
    52
  • Shipping
    43
  • Returns
    42
  • Quality
    324

This company does not typically respond to reviews

Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
View ratings trends

Instant Feedback

4,870 reviews

10
See all photos
How would you rate OnlineDivorce?
Top Positive Review

“Great company that helped me”

JillianReinger J.
6/6/24

Wassup guys, today I would like to share my experience of divorcing with my wife. Of course, first I was doing all the divorce issues with my lawyer as many others but expenses related to this stuff blew my mind. Then one of my old friends recommended me to this online company and I signed up for them. Fortunately, everything was great and they helped me a lot. The process of divorce was quick and without serious problems. Thank you very much, guys!

Date of experience: 6/6/24
See positive reviews
Top Critical Review

“Take advantage of others”

Cheryl A.
10/19/24

Let everyone know to go to county clerk's office and use there on line AJ2 program to file for divorce of form completed. $20. You answer all the question as you did here for divorce with no children. Print it out file right there. They notrize everything for the cost of $ 221 for everything. This company cost me $199.00 just to fill out paper. Then you go file. I only get $750 a month and they share they couldn't refund my money 2 minutes after I found this out. I lost $199. That cost food on my table. They didn't care. Every time I called, I got the same person. Which was strange. Big flags. Then the want you get a premium upgrade. What you only get divorce one. Not every month. I don't want anyone to be taken advantage of, because a person don't know. Couldn't speak to a supervisor not one in. They will call you in 24 hours. Of course it's Friday. I filled out everything at the county clerk's office and all completed, noterized and entered in the courts for $221. DONT LET THIS COMPANY USE YOU FOR PROFITS!

Date of experience: 10/19/24
See critical reviews

Reviews (479)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (25) divorce forms (12) divorce papers (15)
Thumbnail of user iras90
California
1 review
0 helpful votes
  • Send Message
April 11th, 2022

I got papers from them to sign and notarize and how money order make. I did but - I lost my money order pay and papers what they recommended was not correct. Did not get divorce, Court did not cashed money order and did not send back money order. Wasted time with onlinedivorce

Tip for consumers:
Just visit Court site and Court clerk before to have deal with onlinedivorce

Products used:
None. I paid again Court divorce fee, I prepared again divorce papers (by self). Disappointed

Service
Value
Shipping
Returns
Quality

Date of experience: March 12, 2022

Thumbnail of user robinh818
Canada
1 review
0 helpful votes
  • Send Message
February 8th, 2022
Verified purchase

Completing the survey was easy but I was a little dismayed that after paying $179 upfront there was a second charge for $299 US to get the final documents. This should have been explained more clearly upfront because I wouldn't have done this.

Reason I chose this business:

The ease with which the survey was completed.

Quality

Date of experience: January 9, 2022

Thumbnail of user jonathann272
Florida
1 review
0 helpful votes
  • Send Message
March 11th, 2022

I signed up for this service and made believe with my short amount of time that I had; that their sytem was fast enough to process my divorce documents. They have no sence of customer support and Omar cs supervisor has no idea of providing any sort of help to my very specific situation. I will never recommend this company for their lack of interest in support and misleading information.

Tip for consumers:
You are on your own

Products used:
Online divorce

Service
Value
Shipping
Returns
Quality

Date of experience: February 9, 2022

Thumbnail of user brandiw147
North Carolina
1 review
0 helpful votes
  • Send Message
June 1st, 2022

The company was very attentive and efficient at first, once I was tapped out on extra fees I could no longer reach anyone for help or answers on the progress of my case. I have been waiting months now for my paperwork to be filed. Every time I call or email I am told my case will be expedited and someone will call me with information, which never happens. I finally asked for a refund and like magic someone contacted me and told me I was missing paperwork and therefore it hadn't been filed. I knew this was not true and after "looking" the cs rep "found" the missing paperwork and assured me my paperwork would be sent to the courts (within a week). It was sent out almost a month ago and the court still has no record of receiving any paperwork for my case and of course, I can not reach anyone for answers.

Date of experience: May 2, 2022

Thumbnail of user daleg177
California
2 reviews
5 helpful votes
  • Send Message
May 6th, 2021
Verified purchase

They aren't accurate. They aren't efficient. They don't care about getting things done quickly. I have been trying to get my answers from the questionnaire onto the forms correctly for months. They aren't able to do it. And by the way they don't respond to emails so use the phone. And be patient because they aren't in any hurry to get things done. After all you pay them monthly until you get divorced. So you pay them for wasting time.
I don't know if I will ever get divorced by using them because things aren't going well. My recommendation is to explore other options.
I'm not happy with their service.

Reason I chose this business:

Because it's impossible to actually talk to a person anymore.

Tip for consumers:
Forget onlinedivorce.com

Products used:
Paperwork

Service
Value
Shipping
Returns
Quality

Date of experience: May 6, 2021

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

We are very happy to know that you had a positive experience using the OnlineDivorce paperwork drafting tool! We really appreciate your input!
Online Divorce encourages all our customers to let us know more about their experiences with us. Please keep us informed with your comments and suggestions regarding the operation of our service and customer support team.

Thumbnail of user roberte1792
Texas
1 review
0 helpful votes
  • Send Message
August 19th, 2022

I sent money orders for court filings and they said that it was incorrect amount it was what they said to send but said the court raised the price so I sent another with the difference and the court said that was fine but online divorce said they didn't receive it any time I ask all they say is sen more money. They are incompetent at best. They never sent paper to be signed by my wife. Nothing is their fault they say it's all me. They always say I didn't send what they requested. I only wish I had sent them registered return receit requested. All together I spent over $400 and got nothing.

Date of experience: August 19, 2022

Thumbnail of user eugenem228
Arizona
1 review
0 helpful votes
  • Send Message
December 8th, 2021
Verified purchase

Went to OnlineDivorce because me & the wife were having issues, and we thought that it was going to be done. We are working on things still, but uncertain if we will end up filing the paperwork.
The people at OnlineDivorce were very helpful in getting the forms filled out, and provided the service for filing the paperwork - which was paid for but is still uncertain if it will be necessary.
While divorce is a difficult position to be in, the people of OnlineDivorce were extremly helpful in making sure that everything was in order for if we id want to ontinue with the proceedings.

Reason I chose this business:

It came up in a serach, and it was relatively inexpensive.

Reason I chose this product:

Percieved necessity

Service
Quality

Date of experience: December 8, 2021

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you so much for sharing your positive experience with us!
The aim of OnlineDivorce.com is 100% customer satisfaction. So we are very happy to know that our service was helpful in your divorce case. We will try to improve our service so that every customer review is just as good!
Kind regards, the OnlineDivorce team.

Thumbnail of user lisah2485
California
1 review
2 helpful votes
  • Send Message
November 1st, 2021
Verified purchase

Paid for this service, by a friend and have not seen ANYTHING = Customer Care Team at *******400. Has been called and messages left.
Have paid=Order ID: *******-- Price:$299.00 Products: "VIP"
And Order ID: *******-- Price:$139.00
And Order ID: *******-- Price:$49.00
That makes $487
We/she has not received anything at the house, has called the *******400 several times and left messages and still nothing. Is reporting on this site going to help? Left off last 2 numbers on each order purposely. AS I have told them in Email, using saving to help.

Reason I chose this business:

Mentally Abused by husband, I'm tire of it, he'll apologize and may be good for a few weeks, then it's back to same BS

Products used:
Haven't received ANYTHING from ONLINE Divorce, so not sure if this is a scam site or not.

Date of experience: October 2, 2021

Thumbnail of user rondaa48
North Carolina
1 review
0 helpful votes
  • Send Message
January 3rd, 2024

Would not refund my money after shipping me papers and I found out my spouse would not sign— no papers were filed in court yet and they just said "we are sorry" but we cannot give you your money back

Date of experience: January 3, 2024

Thumbnail of user non724
California
1 review
1 helpful vote
  • Send Message
October 21st, 2021

Just reviewed forms for a friend. He bought forms for California.
What a rip-off. He could have gotten all the forms for free at the state forms website! This website included forms that weren't needed. The instructions were unclear. I went to the state website--their instructions were clear. Don't waste your money. FYI I'm a retired family law attorney.

Value
Quality

Date of experience: September 21, 2021

Thumbnail of user trinag36
Japan
1 review
1 helpful vote
  • Send Message
January 8th, 2022
Verified purchase

I used the service for one day and a half and so far it has been unbelievable. I requested a refund after a day and a half because I reconciled with my spouse after a day… Someone reached out to me via email to request a call for my refund request but I requested to communicate via email because of a significant time difference. I am stationed in Japan. After communicating back and forth via email, they said I could only get a partial refund… because I had completed an interview… I shared evidence that I never completed the interview and they still said that I couldn't get a refund after a day. Additionally whatever was completed, was subpar, because i didn't have the information I needed to complete the interview. They didn't work with my active duty military status. After communicating with someone daily on my refund claim- my refund claim was closed - because they said I didn't answer any phone calls. I feel so stupid for using this service.

Tip for consumers:
Be sure that you want to proceed with the process and understand that it’s a lot to do on a phone…

Products used:
I suppose you can only get a refund if you never start completing the questions.

Service
Quality

Date of experience: December 9, 2021

Thumbnail of user evensi
Maryland
1 review
1 helpful vote
  • Send Message
August 12th, 2021

To this date July 12,2021, the forms which you completed continue to have major errors, which I have repeatedly requested that you correct. Your business practices have been shady from the start and have intentionally dragged this matter for additional financial gain. To this end, I am giving one you one last opportunity to REFUND me for the service which you have not provided. I intend on filing a formal complaint against your company with the District Attorney's office, BBB and other appropriate media platform because of your shady business practices.

Tip for consumers:
Do not sign up to do business wit this company.

Products used:
online service

Service
Quality

Date of experience: July 13, 2021

Thumbnail of user edwardo300
Netherlands
1 review
0 helpful votes
  • Send Message
August 17th, 2022

An impressive platform. It is easy to use and my papers were ready in just a couple of days. I was also pleasantly surprised that they provide a detailed filing guide.

Date of experience: August 17, 2022

Thumbnail of user leonng
Bangladesh
1 review
0 helpful votes
  • Send Message
October 4th, 2020

It is very convenient and does not require
Additional effort or special knowledge. Anyone
Can cope with the preparation of complex
Documents and independently file for an
Uncontested divorce.

Date of experience: October 3, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

We are very happy to know that you had a positive experience using the OnlineDivorce paperwork drafting tool! We really appreciate your input!
Online Divorce encourages all our customers to let us know more about their experiences with us. Please keep us informed with your comments and suggestions regarding the operation of our service and customer support team.

Thumbnail of user helenf491
New Zealand
1 review
0 helpful votes
  • Send Message
October 5th, 2020

The value for money was of great importance for me when choosing an online service. And this website offers services that balance these criteria perfectly.

Date of experience: October 5, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you so much for sharing your positive experience with us!
The aim of OnlineDivorce.com is 100% customer satisfaction. So we are very happy to know that our service was helpful in your divorce case. We will try to improve our service so that every customer review is just as good!

Thumbnail of user davidg4400
Washington
1 review
0 helpful votes
  • Send Message
January 24th, 2022
Verified purchase

So far so good...
Paperwork turned in with little issues, there were a few things which needed to be corrected, but over all it was easy and complete...

Reason I chose this business:

It was rated high in reviews.

Quality

Date of experience: January 24, 2022

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for the kind words! It was a pleasure to help you to make your uncontested divorce process at least a little bit easier. The Online Divorce team appreciates you taking the time to share your review.
Divorce is difficult, so we hope you will never have to use our service again, but we would appreciate it if you could recommend our website to anyone who may need it.

Thumbnail of user steveb2424
Florida
2 reviews
0 helpful votes
  • Send Message
May 12th, 2022

It was an easy-to-follow process. You're doing a great job, providing such an efficient and affordable service! Using Online Divorce, I saved thousands of dollars on legal fees. Thanks!

Service
Value
Shipping
Returns
Quality

Date of experience: May 12, 2022

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for the kind words! It was a pleasure to help you to make your uncontested divorce process at least a little bit easier. The Online Divorce team appreciates you taking the time to share your review.
Divorce is difficult, so we hope you will never have to use our service again, but we would appreciate it if you could recommend our website to anyone who may need it.

Thumbnail of user walterk111
Washington
1 review
0 helpful votes
  • Send Message
May 21st, 2020

Onlinedivorce.com does exactly what it says it will do, with no delays or hidden fees. You get all the necessary divorce forms, ready to sign, within a couple of days.

Date of experience: May 21, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for sharing your experience. We are happy it was a good one.
OnlineDivorce.com continuously updates and improves our divorce paperwork preparation service to keep our clients satisfied and remain the best online divorce provider in the US.
All the Best, the OnlineDivorce team

Thumbnail of user benjaminw483
GB
1 review
0 helpful votes
  • Send Message
June 4th, 2022

I'm very pleased with every aspect of the service provided by Onlinedivorce.com, and I would recommend this website to anyone struggling with their divorce paperwork. Thank you soo much!

Date of experience: June 2, 2022

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you very much for taking the time to share your positive review. We appreciate it! The entire OnlineDivorce.com team has worked very hard to make our service accurate, reliable, and affordable. We are pleased our efforts resonated with you.
If there's anything else we can do for you, please let us know.
Kind regards, the OnlineDivorce team

Thumbnail of user geraldf105
New York
1 review
0 helpful votes
  • Send Message
June 24th, 2020

Everything was handled with no problems or delays. Also, customer support was great when I had questions. I would recommend this service to anyone who wants a smooth and affordable divorce.

Date of experience: June 23, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you very much for the feedback! We are so happy we were able to help and that you are pleased with the results of using OnlineDivorce.com for the preparation of your divorce forms and documents!
We will continue to improve our service by making our website more convenient, preparing documents even faster, and offering new features to make your divorce as easy as possible.

Thumbnail of user teresaw321
Bangladesh
1 review
0 helpful votes
  • Send Message
June 3rd, 2020

They sent me my papers really fast, so I filed them straight away. The service was quick and easy to use. I had no problems with the process. Thanks a lot!

Date of experience: June 3, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you so much for sharing your positive experience with us!
The aim of OnlineDivorce.com is 100% customer satisfaction. So we are very happy to know that our service was helpful in your divorce case. We will try to improve our service so that every customer review is just as good!

Thumbnail of user derrickg48
New York
2 reviews
0 helpful votes
  • Send Message
October 19th, 2020

My favorite part about using this service was not having to involve any lawyers. I prefer minimal contact with people, so the online divorce service was very comfortable for me.

Date of experience: October 19, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for the kind words! It was a pleasure to help you to make your uncontested divorce process at least a little bit easier. The Online Divorce team appreciates you taking the time to share your review.
Divorce is difficult, so we hope you will never have to use our service again, but we would appreciate it if you could recommend our website to anyone who may need it.

Thumbnail of user jenik7
New Jersey
3 reviews
0 helpful votes
  • Send Message
May 30th, 2022

The divorce forms were prepared quickly and approved in court with no problems. The filing instructions were very detailed, considering my county's requirements. Thanks, I will refer you to others.

Service
Value
Shipping
Returns
Quality

Date of experience: May 29, 2022

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

We are very happy to know that you had a positive experience using the OnlineDivorce paperwork drafting tool! We really appreciate your input!
Online Divorce encourages all our customers to let us know more about their experiences with us. Please keep us informed with your comments and suggestions regarding the operation of our service and customer support team.

Thumbnail of user hensenw
Florida
1 review
0 helpful votes
  • Send Message
October 7th, 2020

I am completely satisfied with this service. I managed to get all the divorce papers required by the court at a low price without sacrificing my free time.

Date of experience: October 5, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for the kind words! It was a pleasure to help you to make your uncontested divorce process at least a little bit easier. The Online Divorce team appreciates you taking the time to share your review.
Divorce is difficult, so we hope you will never have to use our service again, but we would appreciate it if you could recommend our website to anyone who may need it.

Thumbnail of user brentp159
New Jersey
1 review
0 helpful votes
  • Send Message
November 8th, 2020

I highly recommend OnlineDivorce.com to anyone preparing for an uncontested divorce now. Everything was so easy! The paperwork was completed quickly, and the provided guides were very informative.

Date of experience: November 6, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

We are very happy to know that you had a positive experience using the OnlineDivorce paperwork drafting tool! We really appreciate your input!
Online Divorce encourages all our customers to let us know more about their experiences with us. Please keep us informed with your comments and suggestions regarding the operation of our service and customer support team.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Online Divorce is a reliable divorce document preparation service with 20 years of market history. Our vast experience gives us the knowledge to handle any case and satisfy the needs of every customer.

Company Representative

Thumbnail of user andreyb32
Andrey B.
CEO
Typically does not respond to reviews
Andriy has 14 years of management experience in technology and consulting companies and has overseen more than 100 successful and unique projects. He believes that customer satisfaction is the top priority for any business. That is why Andriy built Online Divorce entirely around the idea of fulfilling the needs of divorcees through the best services possible.

How do I know I can trust these reviews about OnlineDivorce?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about OnlineDivorce?