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OnlineStores has a rating of 4.7 stars from 272 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineStores most frequently mention good quality, timely manner, and quick delivery. OnlineStores ranks 25th among Home Decor sites.
This company responds to reviews on average within 11 days
1,530 reviews
Always good Quality Flags at a reasonable price. Good timely and professional service. Second to none. Keep up the fine work. Ed P. Blue Bell, PA
Too many items I search are made in China. I am trying to only buy American or at the least, nothing from China. And sometimes I type in a search and it comes up with a totally unrelated item. I don't really like suggestions I didn't inquire about. Other than that, I am happy with what I have ordered and the clarity of shipping logistics
Too many items I search are made in China. I am trying to only buy American or at the least, nothing from China. And sometimes I type in a search and it comes up with a totally unrelated item. I don't really like suggestions I didn't inquire about.
Other than that, I am happy with what I have ordered and the clarity of shipping logistics
Valley Forge Flag company requires I use that link.
I got exactly what I ordered and it arrived on time. They were the only store that had these ballasts.
Could not get it anywhere else.
Easy to find the flags that I want. Good variety of flags. "Made in U.S.A.", best quality and price.
Excellent. Same as last time,
Good quality and fast delivery. I have ordered before and never had a problem with the company or service.
Everything was great. No issues at all. Very good quality!
My experience was fine! I just thought I ordered a larger one. Y fault.
I was very pleased with the products and they were received in a short period of time.
There is never an issue with the ordering process or the products.
Boots are super comfy I'll order again 😁 I'm glad I found this store
Shopping from the site is easy, and things come sufficiently wrapped so they don't break
To get what I wanted that isn't available elsewhere.
Site is working in good manner and very useful site.Its very helpful site.me and my friends are using this...U may also check this site
Item is of high quality, and we received it in a timely manner.
We had purchased from Online Stores in the past and were pleased with the quality and ease of ordering.
We (Friends of Fairview Public Library) have handed out these flags every year for several years now at our annual town 4th of July celebration, and we are very pleased with them.
Easy to use website and quick service. Good quality products.
Two things here, the customer service rep helping me to determine the part was excellent, then after purchase, the delivery was fast. I am looking to install it soon - hopefully next week
The Awesome customer service helping me to find the part.
The grave flag holder is of supreme value. Appreciate your merchandise so much.
Great quality flag, the longest lasting for our windy place!
I had some questions before I ordered so I contacted Customer Service and they were very helpful. I received a reply email from them a day later, and they were very responsive to all my questions and concerns.
A very good team, in my opinion.
Their reply was very prompt and they worked with me to answer all my questions even before I had purchased anything. I found them to be extremely helpful.
They had the materials I needed and they were able to answer my questions.
Easy to find products, good selection and fast shipping.
Absolutely terrible customer service. I sent an email to the company detailing my experience. I don't feel like writing it all over again but basically shipping address was entered wrong, I didn't even realize it. The site must have an autocorrect address feature or something. Anyway, I was told they would refund my money minus shipping since I never received the package. Then later was called back and sent and email saying "No we're not refunding you." You can either order it again or you can go and get the package from the address it was sent to. Really? Those are my only options. Where is the customer service? Buyer Beware. Also the pricing in the website is deceiving, read the fine print.
Tip for consumers:
Don't purchase from them. They do not allow returns or refunds.
Products used:
Wipes
Ordering was easy. Delivery was fine. Product was good.quality
Used them before
I do not order for personal use but for a redistribution company.
Dear Lorraine, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
We do place orders for hard hats over and over but having to wait a month to receive them is the only downfall.
They answered right away, but ship time still very long.
Great price & great quality
Dear Katie, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Gain trust and grow your business with customer reviews.
Shop at Online Stores for the best selection of flags, poles, cases and accessories. Get the most competitive prices every day.
Online Stores is a well funded, privately owned, stable company that was founded in 2002. We operate from our 110,000 square foot facility in New Stanton, PA with 120 staff currently employed. Our family of stores includes Lightup.com, United-States-Flag.com, NorthlineExpress.com, EnglishTeaStore.com, DiscountSafetyGear.com, ConstructionGear.com, and SafetyGirl.com. In 2016 we expanded our business to include our latest store selling LED Lighting called Lightup.com, and we acquired Northline Express which is the leading online supplier of chimney pipe and fireplace accessories. We have opened 2 new shipping locations in 2017, Sparks, NV to serve our west coast customers and Youngwood PA which houses Northline Express.
We serve over 400,000 customers each year and we ship between 2,600 and 5,000 packages every day. We carry 40,000 items in inventory which have a value of over $10M.
Online Stores is the largest specialist retailer of flags, flag poles and accessories in the USA and probably the World. We carry over 10,000 different flag products. We are very proud of our brands, which include Super Tough and Super Knit for flags and flagpoles, Rugged Blue for safety equipment and work clothing, Safety Girl for women's work clothing and boots, Lumegen for LED lighting, and English Tea Store for tea, teapots and tea accessories.
Our products are available to all buyers through our websites, but we also offer wholesale pricing for merchants and distributors. To apply for wholesale pricing, please contact our sales team. Call 1-877-734-2458 ext. 308 (toll-free)
Hello, We apologize for the issue. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!