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  • OnlineStores

OnlineStores

Ratings On Other Platforms

Trustpilot
4.2 / 5
ResellerRatings
4.1 / 5
Better Business Bureau
1.4 / 5
Corporate Values

Overview

OnlineStores has a rating of 4.7 stars from 272 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineStores most frequently mention good quality, timely manner, and quick delivery. OnlineStores ranks 25th among Home Decor sites.

  • Service
    37
  • Value
    211
  • Shipping
    211
  • Quality
    210

This company responds to reviews on average within 11 days

Positive reviews (last 12 months): 90%
Positive
45
Neutral
2
Negative
3

Instant Feedback

1,530 reviews

6
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Business's Favorite Review

“Always good Quality Flags at a reasonable price”

Ed D.
7/15/20

Always good Quality Flags at a reasonable price. Good timely and professional service. Second to none. Keep up the fine work. Ed P. Blue Bell, PA

See full review
Top Positive Review

“Not enough American made items”

JR S.
8/12/24

Too many items I search are made in China. I am trying to only buy American or at the least, nothing from China. And sometimes I type in a search and it comes up with a totally unrelated item. I don't really like suggestions I didn't inquire about. Other than that, I am happy with what I have ordered and the clarity of shipping logistics

Reviews (272)

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mail innovations (2)
Thumbnail of user brucem1087
California
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

Easy website navigation. All information available.

Value
Shipping
Quality
Thumbnail of user joeu42
New York
1 review
0 helpful votes
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October 27th, 2019
Verified purchase
• Updated review

$15 cheaper than Home Depot and very reasonable shipping

Reason I chose this business:

Price found in Google seatch

Reason I chose this product:

I wanted a heavier flag for the strong SW winds we get

Value
Shipping
Quality
$15 cheaper than Home Depot and very reasonable shipping
October 20th, 2019
Verified site experience
• Previous review
Thumbnail of user jomariep8
Connecticut
1 review
0 helpful votes
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April 15th, 2023
Verified purchase

Price and quality was exceptional easy to order too

Reason I chose this business:

Price and quality of product

Value
Shipping
Quality
Thumbnail of user jacquelinek498
Oklahoma
1 review
0 helpful votes
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May 28th, 2023
Verified purchase

Easy to find what I needed and quick delivery - very happy with my order!

Value
Shipping
Quality
Thumbnail of user brendac1601
Mississippi
2 reviews
0 helpful votes
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April 2nd, 2023
Verified purchase

These people are great very fast service and high quality material

Reason I chose this business:

Cheapest price good quality stuff

Value
Shipping
Quality
Thumbnail of user waynee238
New York
1 review
0 helpful votes
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May 28th, 2023
Verified purchase

I was hoping to get a flag made in America--not China---not very happy

Reason I chose this business:

I thought that all your flags where made in U.S.

Value
Shipping
Quality
Thumbnail of user beccas80
Iowa
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

These flags are very strong and fast shipping. I would highly recommend.

Value
Shipping
Quality
Thumbnail of user tomb1394
Michigan
3 reviews
1 helpful vote
  • Send Message
June 7th, 2023
Verified purchase

I am very pleased with your delivery and product. Thanks much.

Value
Shipping
Quality
Thumbnail of user paulw2593
Indiana
1 review
1 helpful vote
  • Send Message
May 29th, 2023
Verified purchase

Placed an order for a US flag and never received it.

Non existence

Thumbnail of user jacoby42
Jacob Y. – OnlineStores Rep

Dear Paul, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process your order and get it shipped out of our facility as promptly as possible and we apologize for the delay. If you've received an Order Confirmation with a tracking number, and that has not resolved your question, then please contact our Customer Service Department at customerservice@onlinestores.com and we will respond as soon as possible. Again, we deeply apologize for this inconvenience and appreciate you bringing this to our attention.

Thumbnail of user danielh2753
Ohio
1 review
0 helpful votes
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May 26th, 2023
Verified purchase

Reliable product at a great price. Appreciate your service.

Value
Shipping
Quality
Thumbnail of user leifz3
California
1 review
0 helpful votes
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May 9th, 2023
Verified purchase

Somewhat slow delivery, otherwise can't complaint…

Value
Shipping
Quality
Thumbnail of user christined1907
Georgia
1 review
0 helpful votes
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May 6th, 2023
Verified purchase

Great delivery times. Very happy with the products and selection.

Reason I chose this business:

We used OnlineStores before.

Value
Shipping
Quality
Thumbnail of user williaml1571
Minnesota
2 reviews
0 helpful votes
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June 7th, 2023
Verified purchase

My all-time favorite preserves, and made by a company you can always count on

Reason I chose this business:

Online stores and the product I was looking for had a great price

Value
Shipping
Quality
Thumbnail of user laurad828
Indiana
2 reviews
0 helpful votes
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August 1st, 2020
Verified purchase
• Updated review

Easy to order and quick The bag makes my father in law's flag look so much better.

Reason I chose this business:

Had what I needed

Reason I chose this product:

THe bag his flag was in was over 40 years old and I wanted something nicer to put it in until we find a display box

Value
Shipping
Quality
Easy to order and quick
July 24th, 2020
Verified site experience
• Previous review
Thumbnail of user mariam4303
Puerto Rico
1 review
0 helpful votes
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November 6th, 2023
Verified purchase

Buena,pero un poco incomoda por no hablar inglés con fluides Gracias.

Value
Shipping
Quality
Thumbnail of user laurieg404
Connecticut
1 review
0 helpful votes
  • Send Message
August 21st, 2023
Verified purchase

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Reason I chose this business:

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Value
Shipping
Quality
Thumbnail of user lizas97
Connecticut
1 review
0 helpful votes
  • Send Message
March 5th, 2023
Verified purchase

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Reason I chose this business:

*******000

Value
Shipping
Quality

Sitejabber for Business

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From the business

Shop at Online Stores for the best selection of flags, poles, cases and accessories. Get the most competitive prices every day.

Business History

Online Stores is a well funded, privately owned, stable company that was founded in 2002. We operate from our 110,000 square foot facility in New Stanton, PA with 120 staff currently employed. Our family of stores includes Lightup.com, United-States-Flag.com, NorthlineExpress.com, EnglishTeaStore.com, DiscountSafetyGear.com, ConstructionGear.com, and SafetyGirl.com. In 2016 we expanded our business to include our latest store selling LED Lighting called Lightup.com, and we acquired Northline Express which is the leading online supplier of chimney pipe and fireplace accessories. We have opened 2 new shipping locations in 2017, Sparks, NV to serve our west coast customers and Youngwood PA which houses Northline Express.

We serve over 400,000 customers each year and we ship between 2,600 and 5,000 packages every day. We carry 40,000 items in inventory which have a value of over $10M.

Online Stores is the largest specialist retailer of flags, flag poles and accessories in the USA and probably the World. We carry over 10,000 different flag products. We are very proud of our brands, which include Super Tough and Super Knit for flags and flagpoles, Rugged Blue for safety equipment and work clothing, Safety Girl for women's work clothing and boots, Lumegen for LED lighting, and English Tea Store for tea, teapots and tea accessories.

Our products are available to all buyers through our websites, but we also offer wholesale pricing for merchants and distributors. To apply for wholesale pricing, please contact our sales team. Call 1-877-734-2458 ext. 308 (toll-free)

Company Representative

Thumbnail of user bigc73
Web D.
Typically responds within 11 days

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