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  • OnlineStores

OnlineStores

Ratings On Other Platforms

Trustpilot
4.2 / 5
ResellerRatings
4.1 / 5
Better Business Bureau
1.4 / 5
Corporate Values

Overview

OnlineStores has a rating of 4.7 stars from 272 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineStores most frequently mention good quality, timely manner, and quick delivery. OnlineStores ranks 25th among Home Decor sites.

  • Service
    37
  • Value
    211
  • Shipping
    211
  • Quality
    210

This company responds to reviews on average within 11 days

Positive reviews (last 12 months): 90%
Positive
45
Neutral
2
Negative
3

Instant Feedback

1,530 reviews

6
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How would you rate OnlineStores?
Business's Favorite Review

“Always good Quality Flags at a reasonable price”

Ed D.
7/15/20

Always good Quality Flags at a reasonable price. Good timely and professional service. Second to none. Keep up the fine work. Ed P. Blue Bell, PA

See full review
Top Positive Review

“Not enough American made items”

JR S.
8/12/24

Too many items I search are made in China. I am trying to only buy American or at the least, nothing from China. And sometimes I type in a search and it comes up with a totally unrelated item. I don't really like suggestions I didn't inquire about. Other than that, I am happy with what I have ordered and the clarity of shipping logistics

Reviews (272)

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mail innovations (2)
Thumbnail of user johnj3640
Illinois
1 review
2 helpful votes
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June 13th, 2023
Verified purchase

Good quality and great prices. Quick shipping and good product options.

Reason I chose this business:

Better prices than previous vendor.

Value
Shipping
Quality
Thumbnail of user michaelb10273
California
2 reviews
0 helpful votes
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June 1st, 2023
Verified purchase

The service is reliable and the website is easy to use.

Reason I chose this business:

The service is reliable and the website is easy to use.

Value
Shipping
Quality
Thumbnail of user wayned522
Virginia
1 review
0 helpful votes
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June 21st, 2023
Verified purchase

Good price, good price, good price, good price, good price, good price, good price, good price

Value
Shipping
Quality
Thumbnail of user cherylm1811
Wisconsin
2 reviews
0 helpful votes
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June 30th, 2023
Verified purchase

Easy to navigate and check out.
Description was spot on

Value
Shipping
Quality
Thumbnail of user eddiew229
Texas
1 review
0 helpful votes
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July 11th, 2023
Verified purchase

Overall pleased, the price like everything else continues to rise and that is a disappointment.

Value
Shipping
Quality
Thumbnail of user jamesp2622
Maryland
2 reviews
2 helpful votes
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July 7th, 2023
Verified purchase

Great flags and pins were purchased on the website.

Value
Shipping
Quality
Thumbnail of user jones20
Iowa
1 review
0 helpful votes
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March 8th, 2023
Verified purchase

I trust the online store for quality merchandise at an affordable price.

Reason I chose this business:

Easy access.

Value
Shipping
Quality
Thumbnail of user timb1549
Washington
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

Easy order great service of protect thanks for sending pin.

Value
Shipping
Quality
Thumbnail of user debbiek611
Arizona
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

5.5 mil thickness at a reasonable prices. Durable...

Value
Shipping
Quality
Thumbnail of user loralieg
New York
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

Good quality, easy order, excellent service! Looks great!

Value
Shipping
Quality
Thumbnail of user brucef538
California
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

OK so far. Missing some flags from shipment. Contacted customer service.

Thumbnail of user jacoby42
Jacob Y. – OnlineStores Rep

Dear Bruce, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Thumbnail of user markw3563
California
1 review
2 helpful votes
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June 7th, 2023
Verified purchase

Great Service, very easy to place the order and everything went smooth!

Value
Shipping
Quality
Thumbnail of user joeyl147
Ohio
1 review
0 helpful votes
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February 19th, 2023
Verified purchase

It was fast, a fair price and exactly what I ordered

Reason I chose this business:

I came across it and I found it was a great site

Value
Shipping
Quality
Thumbnail of user williamr2935
Oklahoma
1 review
0 helpful votes
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February 19th, 2023
Verified purchase

Arrived on time and great product./////////////////////////////////

Reason I chose this business:

Case was the right dimensions I was looking for.

Value
Shipping
Quality
Thumbnail of user donnier73
Missouri
1 review
0 helpful votes
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June 12th, 2023
Verified purchase

Shopping was very easy. All you have to do is PAY!

Value
Shipping
Quality
Thumbnail of user mauricioc100
Oregon
1 review
0 helpful votes
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June 6th, 2023
Verified purchase

Consider offering discounts on volume purchases but good value purchase

Value
Shipping
Quality
Thumbnail of user rickv242
Michigan
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

Site is easy to find what you are looking for, in a couple clicks

Value
Shipping
Quality
Thumbnail of user lisaw3205
South Carolina
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

Smooth, easy transaction. No problem with service I received. Will order again.

Value
Shipping
Quality
Thumbnail of user bettya919
Minnesota
1 review
0 helpful votes
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June 7th, 2023
Verified purchase
• Updated review

Prices to expensive. Flags should be no more then 50 cents

Value
Shipping
Quality
Prices to expensive
May 29th, 2023
Verified site experience
• Previous review
Thumbnail of user patm1107
New Jersey
1 review
3 helpful votes
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June 7th, 2023
Verified purchase

Everything was handled expertly.
Very satisfied with the whole process

Value
Shipping
Quality
Thumbnail of user lisai354
New York
2 reviews
0 helpful votes
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June 7th, 2023
Verified purchase

Great experience with this website, will shop again

Value
Shipping
Quality
Thumbnail of user donnao844
Washington
2 reviews
1 helpful vote
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March 23rd, 2023
Verified purchase

Direct and it was not Amazon or Walmart. -----------------------------

Value
Shipping
Quality
Thumbnail of user jackiee187
Florida
2 reviews
0 helpful votes
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June 16th, 2023
Verified purchase

Great product would recommend to all concerned xxxx

Value
Shipping
Quality
Thumbnail of user stephend1417
Kentucky
1 review
0 helpful votes
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March 31st, 2023
Verified purchase

Black shirt runs smaller feel like I wasted my money

Value
Shipping
Quality
Thumbnail of user patriciag2466
Pennsylvania
1 review
1 helpful vote
  • Send Message
February 27th, 2023
Verified purchase

Very easy, quick delivery.will definitely order again

Value
Shipping
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Shop at Online Stores for the best selection of flags, poles, cases and accessories. Get the most competitive prices every day.

Business History

Online Stores is a well funded, privately owned, stable company that was founded in 2002. We operate from our 110,000 square foot facility in New Stanton, PA with 120 staff currently employed. Our family of stores includes Lightup.com, United-States-Flag.com, NorthlineExpress.com, EnglishTeaStore.com, DiscountSafetyGear.com, ConstructionGear.com, and SafetyGirl.com. In 2016 we expanded our business to include our latest store selling LED Lighting called Lightup.com, and we acquired Northline Express which is the leading online supplier of chimney pipe and fireplace accessories. We have opened 2 new shipping locations in 2017, Sparks, NV to serve our west coast customers and Youngwood PA which houses Northline Express.

We serve over 400,000 customers each year and we ship between 2,600 and 5,000 packages every day. We carry 40,000 items in inventory which have a value of over $10M.

Online Stores is the largest specialist retailer of flags, flag poles and accessories in the USA and probably the World. We carry over 10,000 different flag products. We are very proud of our brands, which include Super Tough and Super Knit for flags and flagpoles, Rugged Blue for safety equipment and work clothing, Safety Girl for women's work clothing and boots, Lumegen for LED lighting, and English Tea Store for tea, teapots and tea accessories.

Our products are available to all buyers through our websites, but we also offer wholesale pricing for merchants and distributors. To apply for wholesale pricing, please contact our sales team. Call 1-877-734-2458 ext. 308 (toll-free)

Company Representative

Thumbnail of user bigc73
Web D.
Typically responds within 11 days

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