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OnlineStores

Ratings On Other Platforms

Trustpilot
4.2 / 5
ResellerRatings
4.1 / 5
Better Business Bureau
1.4 / 5
Corporate Values

Overview

OnlineStores has a rating of 4.7 stars from 272 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineStores most frequently mention good quality, timely manner, and quick delivery. OnlineStores ranks 25th among Home Decor sites.

  • Service
    37
  • Value
    211
  • Shipping
    211
  • Quality
    210

This company responds to reviews on average within 11 days

Positive reviews (last 12 months): 89.8%
Positive
44
Neutral
2
Negative
3

Instant Feedback

1,530 reviews

6
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Business's Favorite Review

“Always good Quality Flags at a reasonable price”

Ed D.
7/15/20

Always good Quality Flags at a reasonable price. Good timely and professional service. Second to none. Keep up the fine work. Ed P. Blue Bell, PA

See full review
Top Positive Review

“Not enough American made items”

JR S.
8/12/24

Too many items I search are made in China. I am trying to only buy American or at the least, nothing from China. And sometimes I type in a search and it comes up with a totally unrelated item. I don't really like suggestions I didn't inquire about. Other than that, I am happy with what I have ordered and the clarity of shipping logistics

Reviews (272)

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mail innovations (2)
Thumbnail of user viniciusg9
Brazil
2 reviews
1 helpful vote
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August 23rd, 2022

I love v force vantage paintball mask and goggles please find this mask for me and help me In this to be true product

Tip for consumers:
Like

Products used:
V force vantage paintball mask

Service
Value
Shipping
Returns
Quality
Thumbnail of user pauletteh125
North Carolina
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

Easy to order, fast and simple No waiting for weeks or tracking to see where you order might be.Love it!

Reason I chose this business:

Saw the English /tea shop and knew my little girl would like it

Value
Shipping
Quality
Thumbnail of user chasep69
Idaho
1 review
0 helpful votes
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November 6th, 2023
Verified purchase

Came in as promised and as advertised. Will look for more items in the future from this same provider.

Reason I chose this business:

Only place item, was available.

Value
Shipping
Quality
Thumbnail of user marke2120
Arizona
1 review
1 helpful vote
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May 15th, 2023
Verified purchase

I DO HAVE COUSINS AND A FUNERAL DIRECTOR IN MY HOMETOWN IF THERE COMES A NEED FOR A CELEBRATION OF LIFE TO BE HELD FOR FRIENDS AND RELATIVES BEFORE THE CREMATED REMAINS ARE INURNED.

Reason I chose this business:

I LOCATED A GOLDSTAR MOTHER FLAG HOLDER ONLINE FOR MY MOTHER'S GRAVE IN 2017

Value
Shipping
Quality
Thumbnail of user nancys379
Illinois
1 review
0 helpful votes
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May 12th, 2018

I am happy with my purchase and will buy it again. My order came quickly and the cords were exactly what I was looking for.

Thumbnail of user scarlettb55
New Jersey
1 review
0 helpful votes
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September 26th, 2023
Verified purchase

Customer service was so helpful. Size I needed was not in stock, so they had the shoe sent to me directly from the supplier.

Very Helpful

Service
Value
Shipping
Quality
Thumbnail of user timk862
Illinois
1 review
0 helpful votes
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November 4th, 2023
Verified purchase

Easy to navigate and place the the order, just wish it would remove the sales tax before at checkout

Value
Shipping
Quality
Thumbnail of user lisas4434
Oregon
1 review
0 helpful votes
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July 17th, 2023
Verified purchase

I found just what I was looking for, easy online ordering. Shipping time was reasonable and items arrived well packed.

Value
Shipping
Quality
Thumbnail of user dont452
California
1 review
0 helpful votes
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October 17th, 2023
Verified purchase

Found products quickly and were easy to purchase. Will tell friends to use if they want quality products

Value
Shipping
Quality
Thumbnail of user carolh2382
New York
1 review
2 helpful votes
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June 7th, 2023
Verified purchase

Good quality stick flags at a good price. The veteran who puts the flags n our cemeteries is very pleased with them. Quick delivery.

Reason I chose this business:

Past experience with Online Stores made me know the flags would be what we wanted and arrive quickly.

Value
Shipping
Quality
Thumbnail of user raymondb706
Ohio
2 reviews
0 helpful votes
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February 12th, 2024
Verified purchase

First time shopper here. Hopefully great. Has been so far.

Thumbnail of user arthurt179
Alabama
3 reviews
0 helpful votes
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June 6th, 2023
Verified purchase

Better than nylon fabric flags--definitely tougher than nylon material and has a nice sheen to it. Very good service!

Reason I chose this business:

I have purchase your flags before.

Value
Shipping
Quality
Thumbnail of user stevenj1055
New Jersey
1 review
0 helpful votes
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May 11th, 2023
Verified purchase

It was easy and fast, great product, exactly what I wanted, at a great price. It arrived almost immediately.

Value
Shipping
Quality
Thumbnail of user pattih328
Iowa
1 review
0 helpful votes
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October 17th, 2023
Verified purchase

Everything we expected at a great price. Ordering was fast and easy and delivery was faster than expected.

Reason I chose this business:

Quality products at a much cheaoer price.

Value
Shipping
Quality
Thumbnail of user tareqahmed461
Bangladesh
1 review
10 helpful votes
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July 25th, 2023

Very good service and products your business online stores. I am a customer account of this company and very happy to have good service.
Thank you

Service
Value
Shipping
Returns
Quality
Thumbnail of user imranh60
Pakistan
1 review
3 helpful votes
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March 2nd, 2023

Ideal dating platform for adult people.
3 I have tried just about every online dating website out there.
I've been using this website for about a

Thumbnail of user iveng3
Maryland
1 review
0 helpful votes
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March 12th, 2023
Verified purchase

Heavy duty holds a lot of wood very sturdy I believe it will hold up fine I have very big fires don't believe it will bend

Reason I chose this business:

Saw on internet

Value
Shipping
Quality
Thumbnail of user amandag1594
Washington
1 review
3 helpful votes
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February 25th, 2023
Verified purchase

My caregiver needed gloves so I ordered two boxes of medium gloves which didn't fit and now I'm stuck with two boxes of gloves

Reason I chose this business:

Thought it was the best deal around. Turned out I was wrong.

Value
Shipping
Quality
Thumbnail of user jacoby42
Jacob Y. – OnlineStores Rep

Dear Amanda, We are very sorry for this experience with our company and understand your frustration.If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Thumbnail of user dilekd2
Maryland
1 review
0 helpful votes
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August 28th, 2023
Verified purchase

The only way to buy unsweetened jam is online which was very easy, good packaging and timely arrival.

Value
Shipping
Quality
Thumbnail of user waynep531
Washington
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

It was okay just wish they offered more color choices like blue with blue mirror or green with green mirror

Value
Shipping
Quality
Thumbnail of user eugeneo57
Michigan
4 reviews
0 helpful votes
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March 5th, 2023
Verified purchase

I have ordered several flags from Online Stores and have always gotten great service and quality flags. Great Job.

Value
Shipping
Quality
Thumbnail of user tinab1178
California
1 review
4 helpful votes
  • Send Message
March 4th, 2023
Verified purchase
• Updated review

The description said the chimney cap was stainless steel and the one I received was painted black. I was very disappointed.

Reason I chose this business:

My chimney sweep man referred me there.

Value
Shipping
Quality
Thumbnail of user jacoby42
Jacob Y. – OnlineStores Rep

Dear Tina, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Easy to use
February 11th, 2023
Verified site experience
• Previous review
Thumbnail of user alissew
California
1 review
0 helpful votes
  • Send Message
July 5th, 2023
Verified purchase

It was shipped to us within a day of ordering. The flags were very well made and sturdy. Would definitely shop from here again.

Value
Shipping
Quality
Thumbnail of user louisea218
New Hampshire
1 review
0 helpful votes
  • Send Message
June 26th, 2023
Verified purchase

Placing my order was easy and received it in a short length of time. Highly recommend this online store.

Reason I chose this business:

Looking for flags

Value
Shipping
Quality
Thumbnail of user stevenr1926
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 21st, 2023
Verified purchase

Easy too find items and check out was seamless! I would use it again. However, this dialog box that requires 50 characters is annoying.

Value
Shipping
Quality

Sitejabber for Business

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From the business

Shop at Online Stores for the best selection of flags, poles, cases and accessories. Get the most competitive prices every day.

Business History

Online Stores is a well funded, privately owned, stable company that was founded in 2002. We operate from our 110,000 square foot facility in New Stanton, PA with 120 staff currently employed. Our family of stores includes Lightup.com, United-States-Flag.com, NorthlineExpress.com, EnglishTeaStore.com, DiscountSafetyGear.com, ConstructionGear.com, and SafetyGirl.com. In 2016 we expanded our business to include our latest store selling LED Lighting called Lightup.com, and we acquired Northline Express which is the leading online supplier of chimney pipe and fireplace accessories. We have opened 2 new shipping locations in 2017, Sparks, NV to serve our west coast customers and Youngwood PA which houses Northline Express.

We serve over 400,000 customers each year and we ship between 2,600 and 5,000 packages every day. We carry 40,000 items in inventory which have a value of over $10M.

Online Stores is the largest specialist retailer of flags, flag poles and accessories in the USA and probably the World. We carry over 10,000 different flag products. We are very proud of our brands, which include Super Tough and Super Knit for flags and flagpoles, Rugged Blue for safety equipment and work clothing, Safety Girl for women's work clothing and boots, Lumegen for LED lighting, and English Tea Store for tea, teapots and tea accessories.

Our products are available to all buyers through our websites, but we also offer wholesale pricing for merchants and distributors. To apply for wholesale pricing, please contact our sales team. Call 1-877-734-2458 ext. 308 (toll-free)

Company Representative

Thumbnail of user bigc73
Web D.
Typically responds within 11 days

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