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  • OnlineStores

OnlineStores

Ratings On Other Platforms

Trustpilot
4.2 / 5
ResellerRatings
4.1 / 5
Better Business Bureau
1.4 / 5
Corporate Values

Overview

OnlineStores has a rating of 4.7 stars from 272 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineStores most frequently mention good quality, timely manner, and quick delivery. OnlineStores ranks 25th among Home Decor sites.

  • Service
    37
  • Value
    211
  • Shipping
    211
  • Quality
    210

This company responds to reviews on average within 11 days

Positive reviews (last 12 months): 89.8%
Positive
44
Neutral
2
Negative
3

Instant Feedback

1,530 reviews

6
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Business's Favorite Review

“Always good Quality Flags at a reasonable price”

Ed D.
7/15/20

Always good Quality Flags at a reasonable price. Good timely and professional service. Second to none. Keep up the fine work. Ed P. Blue Bell, PA

See full review
Top Positive Review

“Not enough American made items”

JR S.
8/12/24

Too many items I search are made in China. I am trying to only buy American or at the least, nothing from China. And sometimes I type in a search and it comes up with a totally unrelated item. I don't really like suggestions I didn't inquire about. Other than that, I am happy with what I have ordered and the clarity of shipping logistics

Reviews (272)

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mail innovations (2)
Thumbnail of user coloneld14
California
1 review
0 helpful votes
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May 20th, 2023
Verified purchase

Quick fast and accurate. MY WIFE LOVES IT. SERVICE WAS QUICK, FAST AND RELIABLE, DIDN'T TAKE LONG FOR DELIVERY, EITHER.

Value
Shipping
Quality
Thumbnail of user jessicab3397
Florida
1 review
0 helpful votes
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August 11th, 2023
Verified purchase

Will certainly purchase again if I find product that I need!

Not enough items in stock to fill my order. Easily came to a resolution and got my product. Very happy with product and the caring c.s. I was given!

Reason I chose this business:

They had the glasses that I wanted

Service
Value
Shipping
Quality
Thumbnail of user mim32
Connecticut
1 review
0 helpful votes
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September 26th, 2023
Verified purchase

Completely satisfied except with this darn review process that keeps dragging me on.

Value
Shipping
Quality
Thumbnail of user carolea153
California
2 reviews
0 helpful votes
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March 9th, 2023
Verified purchase

Good experience, I would order from them again. They had a good variety to choose from

Value
Shipping
Quality
Thumbnail of user jamesj3247
California
1 review
0 helpful votes
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May 10th, 2023
Verified purchase

Very nice product. I like to fly Irish, Ukranian, California flags from time to time.
J.

Reason I chose this business:

Convenience of on-line ordering.
My local flag store closed years ago.
J.

Value
Shipping
Quality
Thumbnail of user gailw545
New Jersey
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

The gloves came in the lick of time. I was very surprised that came so fast.

Reason I chose this business:

I was browsing looking for inexpensive gloves and came across your site.

Value
Shipping
Quality
Thumbnail of user reginar388
Tennessee
1 review
1 helpful vote
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September 21st, 2023
Verified purchase

I was pleased with the ease of ordering and my flags were delivered quickly.

Reason I chose this business:

Found it on the internet.

Value
Shipping
Quality
Thumbnail of user melissar1911
Virginia
1 review
0 helpful votes
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February 19th, 2023
Verified purchase

Seen the product online, the cute mini jars caught my eye. The jams are very tasty!

Value
Shipping
Quality
Thumbnail of user teresag914
Ohio
1 review
0 helpful votes
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July 10th, 2023
Verified purchase

I'm very happy with the product…very well made! Thank you!

Value
Shipping
Quality
Thumbnail of user jerrys1444
Florida
1 review
0 helpful votes
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September 6th, 2023
Verified purchase

Site was user friendly,found everything I was looking for.

Value
Shipping
Quality
Thumbnail of user hopem220
Texas
1 review
0 helpful votes
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September 18th, 2023
Verified purchase

You had them item at a fair price. Your reviews were good, and check out was easy.

Value
Shipping
Quality
Thumbnail of user jamesc4881
New Hampshire
2 reviews
0 helpful votes
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February 4th, 2023
Verified purchase

Gloves are not the best quality but will do the job

Value
Shipping
Quality
Thumbnail of user williamw3487
North Carolina
2 reviews
0 helpful votes
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August 25th, 2023
Verified purchase

Prices are great! The products are of good quality

Value
Shipping
Quality
Thumbnail of user helmerj5
Oklahoma
1 review
0 helpful votes
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September 12th, 2023
Verified purchase

Very easy process. We as a church are proud to fly this flag!

Value
Shipping
Quality
Thumbnail of user antoniod294
New Jersey
1 review
0 helpful votes
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June 12th, 2023
Verified purchase

Good experience.
Suitable for my needs
A bit pricey for a small piece of PVC

Value
Shipping
Quality
Thumbnail of user janes1686
Georgia
1 review
2 helpful votes
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August 1st, 2023
Verified purchase

Found what I wanted right away. I had no problems.

Value
Shipping
Quality
Thumbnail of user raymonds831
New Jersey
2 reviews
0 helpful votes
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September 12th, 2023
Verified purchase

Delivery was when promised. Flags were very good. Will order in the future..

Service
Value
Shipping
Quality
Thumbnail of user johnp6362
Georgia
2 reviews
2 helpful votes
  • Send Message
September 6th, 2023
Verified purchase

Quality light fixture, great price, easy installation

Value
Shipping
Quality
Thumbnail of user jeffw1720
Kentucky
1 review
3 helpful votes
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July 30th, 2023
Verified purchase
• Updated review

Quick and easy. This is my 4th flag and quality product and great service

Reason I chose this business:

Past experience

Value
Shipping
Quality
Thumbnail of user andreao432
Andrea O. – OnlineStores Rep

Thank you for your continued business Jeff!

Quick and easy
June 9th, 2023
Verified site experience
• Previous review
Thumbnail of user frankb1455
Georgia
2 reviews
2 helpful votes
  • Send Message
March 28th, 2023
Verified purchase
• Updated review

Easy to order, excellent order process, super accurate early delivery.

Value
Shipping
Quality
Too much confusion with inputting name and address...
March 7th, 2023
Verified site experience
• Previous review

Too much confusion with inputting name and address multiple times, setting up account the repeating shipping type and finally paying. Simplify please.

Thumbnail of user terrya674
Tennessee
1 review
0 helpful votes
  • Send Message
June 7th, 2023
Verified purchase

Good price, good product, good service. Will definitely buy from you again

Value
Shipping
Quality
Thumbnail of user joef1294
South Carolina
1 review
0 helpful votes
  • Send Message
August 8th, 2023
Verified purchase

It was good. However, would've liked the flags made in USA
Bin

Value
Shipping
Quality
Thumbnail of user antoinettes155
California
1 review
0 helpful votes
  • Send Message
May 25th, 2023
Verified purchase

Silver Army Spear Indoor Flagpole Topper Silver Army Spear Indoor Flagpole Topper Purchase
Affordable, Quick process, and fast shipping!

Value
Shipping
Quality
Thumbnail of user patriciao1152
Mississippi
1 review
3 helpful votes
  • Send Message
June 7th, 2023
Verified purchase

The rug was delivered on the day it was promised. Very pleased with rug.

Reason I chose this business:

Had the rug I wanted

Value
Shipping
Quality
Thumbnail of user mahlonl15
South Carolina
1 review
0 helpful votes
  • Send Message
July 18th, 2023
Verified purchase

Excellent Price, Excellent Delivery time. Received in minimum time.

Value
Shipping
Quality

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From the business

Shop at Online Stores for the best selection of flags, poles, cases and accessories. Get the most competitive prices every day.

Business History

Online Stores is a well funded, privately owned, stable company that was founded in 2002. We operate from our 110,000 square foot facility in New Stanton, PA with 120 staff currently employed. Our family of stores includes Lightup.com, United-States-Flag.com, NorthlineExpress.com, EnglishTeaStore.com, DiscountSafetyGear.com, ConstructionGear.com, and SafetyGirl.com. In 2016 we expanded our business to include our latest store selling LED Lighting called Lightup.com, and we acquired Northline Express which is the leading online supplier of chimney pipe and fireplace accessories. We have opened 2 new shipping locations in 2017, Sparks, NV to serve our west coast customers and Youngwood PA which houses Northline Express.

We serve over 400,000 customers each year and we ship between 2,600 and 5,000 packages every day. We carry 40,000 items in inventory which have a value of over $10M.

Online Stores is the largest specialist retailer of flags, flag poles and accessories in the USA and probably the World. We carry over 10,000 different flag products. We are very proud of our brands, which include Super Tough and Super Knit for flags and flagpoles, Rugged Blue for safety equipment and work clothing, Safety Girl for women's work clothing and boots, Lumegen for LED lighting, and English Tea Store for tea, teapots and tea accessories.

Our products are available to all buyers through our websites, but we also offer wholesale pricing for merchants and distributors. To apply for wholesale pricing, please contact our sales team. Call 1-877-734-2458 ext. 308 (toll-free)

Company Representative

Thumbnail of user bigc73
Web D.
Typically responds within 11 days

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