• Online Unlocks

Online Unlocks

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Overview

Online Unlocks has a rating of 4.7 stars from 33 reviews, indicating that most customers are generally satisfied with their purchases. Online Unlocks ranks 14th among Unlocked Phones sites.

  • Service
    10
  • Value
    9
  • Shipping
    3
  • Returns
    1
  • Quality
    10
45
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How would you rate Online Unlocks?
Top Positive Review

“Excellent unlocking service”

Marina S.
1/18/21

Starting with the customer service, to the actual unlock code that worked like a charm, everything this company offered me is quality and value. Onlineunlocks, thank you for unlocking my Samsung s7! Will return next time for sure ;)

Top Critical Review

“Joke”

Devon C.
7/26/19

They are a huge $#*! around. Better off to figure it out yourself. And they arnt done right away. I'm waiting at 36 hrs and counting. Feels like fraud, so I'm gonna call it in

Reviews (33)

Rating

Timeframe

Other

Thumbnail of user devonc40
Canada
1 review
0 helpful votes
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July 26th, 2019

They are a huge $#*! around. Better off to figure it out yourself. And they arnt done right away. I'm waiting at 36 hrs and counting. Feels like fraud, so I'm gonna call it in

Thumbnail of user onlineu
Online U. – Online Unlocks Rep

The thing is for the service you ordered we had to perform the unlock in our online program, and you never contacted us then so we can perform the service. Was a service that needed to be done remotely by USB cable, and we had to be online in the same time. We ended up doing outside our normal program, so you get the service completed.

Thumbnail of user hunkh
Connecticut
1 review
0 helpful votes
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December 8th, 2016

onlineunlocks.com is a scam. They charged me 15 bucks upfront and they kept saying one minute, one second, until to the point it was 1 hour and the CSR ask me to open my team viewer. WTF?

Thumbnail of user onlineu
Online U. – Online Unlocks Rep

Money has been refunded in less than 1 hour after he requested.
He bought an online unlock by usb cable, because that is the only method to unlock his sprint samsung,
That is why we requested the teamviewer details because that is the way this type of unlock is done, is written in the description also is done remotely.
Sorry for the lost time, have seen the chat script and seems that conversation got disconnected, that is why seemed so long time.

Thumbnail of user haleyt11
GB
2 reviews
2 helpful votes
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September 26th, 2018

I think god knows how much I need this phone, thank you a lot, I am so happy. They stayed with me until my phone got fixed, such good people

Thumbnail of user jonc253
Texas
1 review
0 helpful votes
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December 9th, 2019

I was kinda skeptical and not too sure it was gonna work but I'm more than happy to say That I got my unlock code and I'm finally able to use my Galaxy S9 again

Thumbnail of user anarelia
California
1 review
0 helpful votes
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July 5th, 2017

I recommend this website, as I received a good unlock code, and they have a nice customer support. Thanks

Service
Value
Quality
Thumbnail of user michas9
Texas
1 review
1 helpful vote
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October 13th, 2016

Excellent experience! I got my phone unlocked without leaving my office! Well spent time and money!

Thumbnail of user mathewm36
Utah
1 review
0 helpful votes
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August 4th, 2017

My Galaxy s7 got stolen while I was being patted down by the TSA (don't even get me started...!) and so I had to buy a replacement. I bought a sprint phone that was in GREAT condition (I'm on AT&T) but when I tried to unlock it though mutliple methods, nothing worked. When I took it into the AT&T store the agent indicated that due to extra locking systems by Sprint, he had never seen a Sprint phone work with AT&T. I was frustrated, and after looking at many services online I was quickly losing hope that I'd be able to unlock my phone. I saw OnlineUnlocks with claims that they could unlock a sprint galaxy s7, and was skeptical to say the least, particularly since the company would require access to a pc and usb port controls on the phone. I finally decided to purchase the service, and after installing a couple of short programs that allowed the manager to access my phone settings remotely (and about 10 minutes of time), the unlock was complete, and I now have a phone that works on AT&T. I was amazed, and was quite pleased to report back to the AT&T agent that I do indeed have a working phone from Sprint on the AT&T network.
As for the company itself, the tech who performed the unlock was polite, professional, and helpful, and answered questions that I had during the process via text file on my pc (since he was temporarily sharing control of the PC). The company seems to be very interested in making sure every paid phone is unlocked, or else the money is reimbursed, and the tech did not take advantage of the privileges that were granted to him.
Despite the many scam services for unlocking out there online, OnlineUnlocks is not a scam, and I highly recommend the services for difficult to unlock phones like Sprint phones.

Tip for consumers:
Make sure you complete the "preparation steps" listed on the website, or else the unlocking won't work.

Service
Value
Quality
Thumbnail of user nitak1
Thailand
1 review
1 helpful vote
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October 24th, 2016

Got the code really fast, it only took 7 minutes, i'm really happy ;) thanks

Service
Quality

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From the business

We are unlocking any phone model cheap, fast and easy.
Our job is our passion, therefore, we are daily online to provide the best unlocking services.

Business History

OnlineUnlocks company started in 2012 but working on and educating ourselves for more than 6 years about our passion -mobile phone services.
Our mission is to bring affordable phone unlock services to people everywhere, in order to help them save 2 important resources of our lives: time and money.

This is the easiest, safest and fastest way to unlock your phone, all at the best price online. No need to leave the house for getting your phone unlocked, the unlock service shop brings the best services to you.

We started by selling on Ebay unlock solution from 2009 and our purpose always been of producing the best phone services for an affordable price. As a proof please see our reviews from reviewcenter.com http://www.reviewcentre.com/Mobile-Phone-Unlocking-Services/Onlineunlocks-www-onlineunlocks-com-reviews_1948525

Company Representative

Thumbnail of user onlineu
Online U.
Manager
We are focused on doing our best in providing the best unlock service for your phone

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