I was helping my brother to get his birth certificate from Trenton, NJ as Hudson County in New Jersey was prohibited from providing birth certificates to residents. Apparently employees of the County were providing fake birth certificates for a fee, so the State stepped in. I sent a check for $47.00 along with my brother's information and waited and waited. I never received a response from this Fraudulent company!
They don't even deserve one star.
This company is a total fraud. They will take your personal information and sell it. They will give you nothing for your payment. Some people received BLANK applications, some received nothing. They are located in Spain. There is no way to directly contact them. They make believe they care asking for your review. But it goes into outer space. They are THIEVES!
I thought was ordering a certificate and paid $47 to this website... but it tuned out they emailed me back with the information i gave to them and the original application I had to download the sign and mail myself. So basically they did nothing disputed it with credit card company and they appealed!? And they won. I have to dispute again... so disgusting. If I was you I wouldn't even waste my time with this company I'm really dissatisfied I could have downloaded my own form for free and they sent false advertisement.
They take your money and you get absolutely nothing. No email no certificate and no call. When I called them they told me to print out an application and take it to the health department to get the birth certificate. When I asked her what I paid $59 for she said it was for the application that they were going to mail us, but never received. I asked for a refund and email and still no email. No email even from time purchased over a month ago. Use Vital Check and no one else.
I was ordering a birth certificate, or so I thought. I put in all my information, including my credit card. Charged $47 for something I had told them. I had done all the legwork. They got paid. Major scam!
This is the second time we have used the service, and it is easy and correct. And the Texas Department of Motors accepts it as a valid birth certificate, which they would not do for the one produced by the hospital.
I thought I was ordering a birth certificate until I got to the end (already paid $40) and it told me to go to the health dept to pick up my application!?!? What health department? The one where I live? The county it's coming from? Or the health department where the certificate is going to? Aside from that tho, that should've been mentioned at the BEGINNING of the application! Total BS!
Took my daughters money! Then I got online and didn't know I did the exact same one! They got me for $59.00 but they got her for $99.00! No certificate NOTHING! Do NOT use! Why is this site still on here! Who is in charge of shutting this down!? It needs to stop!
What a rip off, they did not expedite, they did not refund my money, nothing but excuses, I ended up driving 5 hours round trip to get it in 20 minutes at the county recorders office
I filled out all the info for a birth cert. Asked for it to be expedited this was 2 days ago, I have never received and email confirmation I called numerous times and sent emails to see how long it would take and not one response even though they say they are available 24/7. I am now trying to cancel but can't get a hold of anyone. But of course they charged my credit card
To register my kiddo at school, I was asked for a copy of his birth certificate. For that reason, I trusted this company. It seems that some people had problems but that's not my case. They handled my petition correctly and thanks to its user-friendly application form I could get the birth certificate in record time avoiding long lines.
This company helped me to get the death certificate applying from home. The customer service team was kind and empathetic. I felt their support every time I had a doubt about the process.
I needed a birth certificate to register my son at school but I have a high-responsibility job and I don't have enough time to start looking for the right form. I wanted to avoid losing government filing fees if filed incorrectly (my sister told me that she got a rejection because of just one mistake). The Onlinevitalus.com team reviewed my application and I'm happy they did it because I made an error. Onlinevitalus.com made my life a little bit easier!
Paid $47.00, did not need the document, never filled out the paperwork, advised same via e mail but requests for a refund have been ignored for 3 weeks. I have numerous " case ID" numbers in my collection of ignored e mails..
I'm super happy with the service. I needed a birth certificate to obtain my driver's license and I didn't have enough time to check the government paper forms because I was at high school's senior year (many things to do before starting college!). Onlinevitalus.com helped me to avoid confusing instructions with a quick and personalized assistance.
This company must gather a vast amount of money from unsuspecting customers and I'm guessing very few get their money back. This company doesn't have a phone number to talk to a live person, not do they respond to emails through their contact us site. I have waited 4 weeks for a birth certificate and I tried to email them twice, now I made a charge dispute with my credit card company. STAY FAR AWAY... you've been warned. Most people take their losses and most do not know how to leave reviews, I do and this is my review of a bad company that does not perform.
My daughter is 12 years old and she has never had a birth certificate before. Charlotte was born at home and was taken to Providence St. Vincent Medical Center in Portland after she was born. This year, she needed her birth certificate to go to high school. I got it on this site without any problem. I don't know what people had to deal with this company, but I personally had a good experience. I completed the application form from my comfortable couch at home. In two days, I received the certificate.
Go directly to the office of vital records state website for your birth certificate, do not use these companies, it is not necessary.
My husband's "application" cost $47 before the state fee was applied, which was $20.00, so we are out $67.00
I got mine directly from the state for $30.00.
I needed a birth certificate to get my car's licence and this site offered me what I was looking for. The process was smoothly and convenient. But, as other users said, the delivery was quite slow. Besides that, their customer service team was resourceful.
Do not use! A waste of money! They will not refund you either. Scam! You pay 48$ for them to send you information that you could have googled. Vital records from your state is the correct website not this bs.
Overview
OnlineVitalUS has a rating of 1.8 stars from 145 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OnlineVitalUS most frequently mention birth certificate, credit card and phone number. OnlineVitalUS ranks 26th among Birth Certificates sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members