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California
1 review
8 helpful votes
Follow Laurence F.
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They ask the usual questions in order to process a credit card transaction, PLUS:
1. A personal photo
2. A scan of the front and back of your drivers license, passport or other ID.
3. A photo of you holding the item mentioned in #2.
4. Each time you want to subscribe or change subscription, you have to go through the process again.

You can request that their credit card processor delete all of this extraneous personal info, but the whole thing seems like the perfect setup for identity theft.

Date of experience: January 19, 2021
Florida
1 review
12 helpful votes
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The wife and I are content providers and we still cannot recommend this site. The layout is extremely non-intuitive; subscribers must simply scroll through all of your posts. If you actually send an email to customer service, chances are you will NEVER get a response. If you do, it's simply an automated response that doesn't address your issue. Terrible site.

Date of experience: September 27, 2019
GB
1 review
12 helpful votes
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Very frustrating experience. I've had the displeasure of using their services for a couple of years so I have a very comprehensive view on their work. When something goes wrong they take ages to reply and when they do they reply nonsense. I'm not sure what the problem is but they don't seem to understand standard English. I had to write to them 3 times informing of a bug and they still seem unable to read what I'm saying. Maybe they just don't care. I'd recommend using any other platform.

Date of experience: September 24, 2019
Nevada
14 reviews
45 helpful votes
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Terrible platform.
I followed all the rules, was properly verified, and then all of a sudden one day I'm locked out of my account.
When I emailed them to ask why, I got an automated(!) response stating that I was shut down without explaining exactly why.
All the money in my account has apparently been removed. That's theft last time I checked.

Date of experience: May 30, 2021
Delaware
1 review
0 helpful votes
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Watkins109
October 5, 2020

I had problems just getting this service to be functional. Its not a good venue while attempting to post new material i got zero no response was only able to post one picture anything else like videos would not load.

Date of experience: October 5, 2020
Arizona
1 review
3 helpful votes
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The hoops that a potential model has to jump through in order to get verified are, quite frankly, completely and utterly absurd. I had hoped to throw up some dumb photos to make a couple of quick bucks, but they're asking for literally 4 different photos of not only your ID, but also your face. They're also demanding that you link to social media accounts, but they literally don't even tell you that. They say "twitter account (optional)" and "instagram account (optional)". You keep using that word; I do not think it means what you think it means!

I jumped through less hoops the last time I opened up a bank account.

Date of experience: May 26, 2021
Texas
1 review
4 helpful votes
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Loosing money
March 27, 2020

Apparently all of a sudden I have customers disputing they claim that I've been had subscribing
And they keep saying 8 days to process when it has been way! Over that amount of time and my money keeps going down every time I write an email!

Date of experience: March 27, 2020
Australia
1 review
10 helpful votes
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I thought it was absolutely crap that you could get onto a site like this and you expected to see photos of the full person considering you a paying money for it and yet they were not showing their face in any of them they're rather pathetic short shots and clips and really updated absolute rip off and not worth the money I would not recommend it to anyone

Date of experience: June 30, 2020
Florida
1 review
2 helpful votes
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I recently discovered a debit on my bank account for $100 on 1/7/21 from this company and a credit for $100 on 1/9/21.
I have never visited their website and had no idea until recently, what the website was about.
I don't even want their name being mentioned in the transactions section of my bank account.
This is very disturbing to me.
I wish there were a no star rating to select.

Date of experience: February 5, 2022
Iowa
1 review
1 helpful vote
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Y'all be careful who's subscriptions you buy because I spent 20$ on a sub and bought 2 privates from him and spent a total of like 50 or 60$ and he has posted literally once or twice in the one month since I bought his sub... that should not be legal

Date of experience: May 6, 2021

Overview

OnlyFans has a rating of 1.3 stars from 401 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OnlyFans most frequently mention customer service, credit card and content creators. OnlyFans ranks 876th among Marketing sites.

service
147
value
139
shipping
1
returns
1
quality
140