OntoDVD

We have recently had out super 8 film transferred onto DVD.
The results have been stunning with no loss of quality or colour.
A very professional service offered at a reasonable price!
John Stones, Doncaster.

I had six old super 8 films from the seventies to put onto DVD. I found this company to be completely incompetent to perform even a simple operation. After many phone calls I believed that they were simply scam merchants, having paid for the dvd's by paypal they failed to deliver and I had to make further phone calls to chase them up. Promises to call me back, the "system is down", they have "been sent yesterday", the lies became almost predictable. I came to the conclusion that they were not criminals but merely severely deficient in business. How any body can work in such a pathetic unprofessional business is beyond me? AVOID this company to save yourself lots of heartbreak.

Came across these guys whilst travelling to work. Finally handed my late fathers Cine film and my camcorder tapes in. Collected them on Saturday and had a good weekend watching them. Lovely to see the old films. I'll be back.

Have not go a good word to say about these so called pro people they have more excuses than sinking of the titanic. Orders promised not completed or delivered on time. Do not trust anything they say as they cannot deliver as promised. I was promised 7 to 10 day turn around for my work had to fight to even get them back. The owner said that if any staff had promised that turnaround time they would not be working there (beware staff.) Please never never use this company.

This company was awful to deal with. Whilst the DVD conversion I requested was eventually done, the stressed involved in the process made it not worthwhile at all.

You may be considering this company to convert your family home videos to DVD because of their reasonable price. Go elsewhere is my sincere advice.

They will never contact you at all. I had to chase constantly and never once received a call. The conversion quality is average, the discs themselves poor quality and the cases are a joke. They will not discuss your needs and will not negotiate a price or return money to you. They will use terrible couriers and inadequate packaging to pocket the postage charge, give you wrong delivery times and tracking codes and make every excuse under the sun. They will never apologise for messing you around.

This is basically an amateur cottage industry set-up operating from a run-down area of Glasgow and run by a rude, greedy and lazy individual. Do not give them your business.

I discovered 2 Cine Film reels of a family wedding on Tuesday this week which I needed transferred for today. I called ontodvd who confirmed they could help. I delivered the films and collected them this afternoon. What a wonderful job! The couple will be very surprised at their party this weekend. Will be using them again..

I sent off an audio tape of my parents singing in the 70's. The CD arrived on Saturday, and it is great. We had many laughs at my parents singing competition. Really pleased with the results. Would use again. Thanks

I posted off a video tape of my sons christening, unsure of what years in the loft may have done. I got the tape and DVD back today and I am totally delighted that the film was able to be put on DVD. An extra Christmas present or my son! Great service,

Great service. Low price comired to others we looked up. Got a DVD packaged with cover, my photo was printed too for £10 all in for our 2 hour wedding demo video so can't fault it for the money. Good value

Awful - spoken to via telephone 3 times as to when i would be receiving tapes/dvd back. Took day off work only to find they hadnt been sent as promised. When phoned girl just said ` well wasnt me u spoke to yesterday so not my problem. 3 weeks now and still havent got them.

I'm not from UK and unfortunately I was trusting info on site and phone conversation with representative.
Since 2 years now I have sent my unrecoverable memories to be copied to SD card.
Still, today, only promises. I have contacted ombudsman, ECC but provider doesn't want to cooperate with anybody.
I am to be blamed because package is returned to him. However I have never received any proof (AWB, receipt).
I am to be blamed only because I had trust in this company.
Avoid. You will loose money, time and personal memories.

Not happy! It took nearly 2 months before I received the DVDs after I placed the order. Two of the DVDs only had 10 & 30 minutes of running time on them and as I had been invoiced for the full running time as stated on the tapes, I queried the invoice. After 2 emails and 2 phone calls I was fobbed off. In my opinion their website is misleading where it states "No extra charge for combining more than one tape on the same DVD, only pay for the combined total running times."

Further to my review about ontodvd, I would like to say that I eventually received my DVDs and was very pleased with the results. I think that their problem is with customer relations. They did not return any of my phone calls as promised and few e mails, so I was in the dark as to what was happening with my films. I did require the films for a special occasion, but did not get them in time, that's what frustrated me.

Where do I begin with this shower? Needed some family videoes putting on to DVD and this lot seemed pro on the phone but they made a total mess of the order, I had to pay to post their mistakes back and I never got an apology! Took several emails and phone calls just to reclaim my postage costs. Their site sucks too.

Sadly I didn't read the poor reviews until after they had my cine films and were behaving appallingly.

They took twice as long to process them from what they said and then having paid they took a month to send my order back to me.
They tell lies, don't respond to emails, never call you back and often don't answer their phones.
They told me repeatedly my order had been dispatched then when it hadn't arrived, they miraculously found it still in their possession.
The quality is better than the ones I made years ago but the films do not seem to have been cleaned and are full of dust spots and other dirt flickers.
I'm not impressed and would not recommend them to others - I'm just glad to have them back in my possession

Very impressed with overall service. With very little time before Xmas I arranged for 10 S8 & some Betamax & VHS tapes to be collected and honestly did not think they would be back in time for showing to visitors over the holidays. It needed 2 phone calls but they got the DVDs back to me in time and the quality of the recording was very good (bearing in mind the age of the donor material). Recommended.

Whilst clearing the garage, I came across tapes of my kids. Went on line and found ontodvd. I took advantage of the free collection service, and the order was returned at the end of last week. My wife is over the moon at seeing the kids when they were younger. Well pleased with the service. Thanks!

Terrible service. Posted them my tapes in November 2010 and heard nothing since. They've not even sent me an invoice for me to pay them, and I'm getting no response from my e-mails and phone calls. I originally wanted these tapes converting to dvd as a Christmas present for a releative, but all I want now is for them to return my tapes and I'll find someone else to convert them.

Ontodvd require payment from you before they release the results of their conversion. Unfortunately, if there is anything wrong with the results, in my experience, once they've got your money they do nothing more to rectify what they got wrong. They sometimes respond to emails with promises to do something, but then never do what they have promised. Avoid.

This company manage to get to the top of google searches and I had thought it was a local company so gave them a call... they were miles away but was reassured on the phone they were the best so sent my order in of some 15 reels of cine to put onto DVD. They were of my late father in law to give to the family as Christmas presents and was reassured they would be here in time. I followed up with a few emails and was reassured they would be here on time. Yesterday they said they would be calling me back for the payment then they will be couriered to me for Xmas eve... but no they again told lies and I have. Not received anything but just a ruined Christmas for the 5 recipients of the DVDs... I am so upset and disappointed. Will be taking legal advice so please don't use unless you live nearby and can collect or get back the dvds!

I have an old (+30 years) VHS cassette which had been poorly stored at high temperatures (50c+) and in high humidity, yet ontodvd managed to faithfully copy the film and provide a good quality DVD despite these challenges. There were significant delays in order completion which needed multiple phone calls to rectify but an apology was given and the DVD was received by the time required; sent by 'guaranteed next day delivery' at their expense.
The cost was extremely reasonable and despite the hiccups about return delivery, I wouldn't hesitate to use them again or recommend them for their high quality work.

I waited for weeks, was messed about and lied to by this company. When I did finally recieve my dvds weeks after I was promised I was devastated with the appaling quality of them. The times i did manage to be in contact with them i was dealt with foul & abusive language and when I asked for a refund, the guy said what do you expect for £5 a DVD. I expect the job to be done correctly like they advertise! And not to be treated like complete and utter crap!

PLEASE AVOID THIS COMPANY AT ALL COSTS.
They are totally unprofessional and will rip you off. We paid over £100 for cine film transfers. When we finally recieved them, after waiting over a month, they were faulty. On the companies instruction we sent them back and were promised a refund. We're still waiting for the refund. We have contacted the company 9 times and keep being told that there's no one available to do the refund or that a cheque will be sent out within 7 days. During one phone call we were accused of copying the dvds before sending them back for our refund and told to SHUT UP. They are THE most unprofessional company I have ever come across. They are con artists who will take you for a ride.