• OntoDVD

OntoDVD

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Overview

OntoDVD has a rating of 3.4 stars from 65 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OntoDVD most frequently mention cine films, great service, and wedding video. OntoDVD ranks 5th among DVD sites.

  • Service
    17
  • Value
    17
  • Shipping
    15
  • Quality
    17
How would you rate OntoDVD?
Top Positive Review

“Excellent service, excellent results”

John S.
4/13/15

We have recently had out super 8 film transferred onto DVD. The results have been stunning with no loss of quality or colour. A very professional service offered at a reasonable price! John Stones, Doncaster.

Top Critical Review

“Called last Thursday with a genuine enquiry, about...”

CJ P.
12/19/12

Called last Thursday with a genuine enquiry, about putting tapes onto DVD for a Christmas prezzie. Was told the pick-up would probably be Friday, and they took my name and contact number to reach me. It's now Wednesday, and I've heard nothing. So, I'm doing it myself. Sad really. Would think in this day and age, companies need word-of-mouth and sales to keep them going. Won't even waste the phonecall on them next time!

Reviews (65)

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Reviews that mention popular keywords

cine films (9) vhs tapes (4) wedding video (4) camcorder tapes (3) great service (5)
Thumbnail of user grahama10
GB
1 review
3 helpful votes
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February 19th, 2015

Further to my review about ontodvd, I would like to say that I eventually received my DVDs and was very pleased with the results. I think that their problem is with customer relations. They did not return any of my phone calls as promised and few e mails, so I was in the dark as to what was happening with my films. I did require the films for a special occasion, but did not get them in time, that's what frustrated me.

Thumbnail of user davide71
GB
1 review
0 helpful votes
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May 26th, 2015

Whilst clearing the garage, I came across tapes of my kids. Went on line and found ontodvd. I took advantage of the free collection service, and the order was returned at the end of last week. My wife is over the moon at seeing the kids when they were younger. Well pleased with the service. Thanks!

Thumbnail of user raejeanj
Nevada
1 review
0 helpful votes
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March 1st, 2015

Thanks guys for doing a great job fixing some and transferring the remainder of my video collection after discovering it in the garage. I found these guys after searching round my own state for someone. Great being able to show the kids some of my family and their antics!

Thumbnail of user janec76
GB
1 review
0 helpful votes
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January 8th, 2016

Had my mothers Cine Films put on to dvd as a Christmas gift, albeit last minute. I received the order on Christmas Eve, and myself and my mother are delighted with the results. Thank you very much, and a happy new year to you.

Tip for consumers:
very professional service - i would recommend.

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Thumbnail of user mairwenk
GB
1 review
0 helpful votes
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April 9th, 2015

Re-job: 116

Dear team,

Just like to thank you very much for the good work with my cine films.
The difference between the transfers I did years ago with a glass-screen and what I'm looking at now is unbelievable!
Very impressed considering the quality of the films weren't that good to begin with.
The good parts are nearly as good as hd dvd's!-BRILLIANT-so pleased with them.
Thank you.

Thumbnail of user peterj3
GB
2 reviews
2 helpful votes
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January 12th, 2010

Must say I was very impressed with the way my order handled as I knew nothing about my tapes as I had so many. I phoned them with very little information about my tapes but they still came the next day and collected 20 of them for me to try them out and the following week I got a call confirming they where all ok and on dvd ready for return. I paid online and got the package the next day. All the DVD's look great with many memories on the tapes printed on the covers and DVD's. All in all well worth the money. Peter Jamieson, Essex.

Thumbnail of user charlesg2
GB
1 review
5 helpful votes
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February 24th, 2011

Sent 2 lots of cine for processing. First lot came back well on time. Second lot not. The dvds were faulty (which they admitted), asked for a replacement which didnt come. Asked again - well we'll see...

Thumbnail of user shonaw3
GB
1 review
0 helpful votes
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January 15th, 2016

I sent off my old VHS tapes to be put to dvd before Christmas. They arrived on Christmas Eve, so a great present for my family. Nicely presented with a picture on the cover of the stuff on the tape and a title, Thanks a lot for a good christmas present.

Tip for consumers:
worth sending your tapes to.

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Value
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Thumbnail of user amandab38
GB
1 review
1 helpful vote
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June 6th, 2014

I found Camcorder Tapes of my Children whilst moving house. I called ontodvd, and sent them the order. The staff were courteous, and gave me a number of options to send my tapes and the pricing was very competative too. I received the order today and I am delighted with my DVD's.

Thumbnail of user stephenm29
GB
2 reviews
2 helpful votes
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October 19th, 2012

Good service and a great price. I had sent my tape to another company who charged me four times as much and when I got my dvd back it only had half of my wedding and was distorted at the top of the screen. I spoke to ontodvd's tape repair guy and he got my tape to play perfectly for my remastered DVD. You saved our wedding for our kids to see in the future. Thank you

Thumbnail of user stephenm182
GB
1 review
1 helpful vote
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October 17th, 2017

My wife finally found the faith to let me have our Cine Films transferred to DVD. As we didn't know the running order, the guy in the shop offered us their "index" service. We received a DVD of the films and then went back to them with the order we wanted them in and with a title for each of the films. I have just collected the finished DVD and it is absolutely brilliant.

Tip for consumers:
I would recommend this company. I am heading back on Friday with some old video tapes.

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Quality
Thumbnail of user rosslynb
AE
1 review
0 helpful votes
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April 29th, 2016

I have an old (+30 years) VHS cassette which had been poorly stored at high temperatures (50c+) and in high humidity, yet ontodvd managed to faithfully copy the film and provide a good quality DVD despite these challenges. There were significant delays in order completion which needed multiple phone calls to rectify but an apology was given and the DVD was received by the time required; sent by 'guaranteed next day delivery' at their expense.
The cost was extremely reasonable and despite the hiccups about return delivery, I wouldn't hesitate to use them again or recommend them for their high quality work.

Thumbnail of user jackb46
GB
1 review
1 helpful vote
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November 6th, 2012

Posted off some video tapes last week and they arrived back all neatly packed with a nice picture on the front cover. My mum and nan loved them. Thanks.

Thumbnail of user risam
GB
3 reviews
13 helpful votes
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January 3rd, 2011

VERY UNIMPRESSED - One of the DVD's was unreadable, none had an index as promised and after emailing did not even receive a reply. DO NOT USE this company. Definitely does not deliver what it promised and no communication.

Thumbnail of user andrewk70
GB
1 review
0 helpful votes
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January 7th, 2016

I sent off 3 SD Cards of my children on holiday in Florida to be put on DVD for my mother. Got them back this morning, and they are great. The DVD case and the DVD has been printed with a picture of my children which is a nice touch.

Tip for consumers:
If you are looking for a quick, quality service then give these guys a try

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Value
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Thumbnail of user mattr17
GB
1 review
1 helpful vote
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November 1st, 2012

I posted my cine films to ontodvd on Friday last week got a call to, pay on Tuesday and the DVD arrived today with 2 free copies. The DVD is brilliant I will be sending more stuff and will definitely recommend.

Thumbnail of user dominicb24
GB
1 review
4 helpful votes
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November 13th, 2013

AWFUL SERVICE! I will not use this company ever again. I sent them two VHS tapes and one DVC, the two VHS tapes were returned with DVD copies as requested, the DVC was missing with no copy. I rang them on numerous occasions (at no time did they ever ring me) to find out what had happened to it and they were totally clueless and said all they could do was replace the cost of the blank DVC, which incidently I never received. I lost an irreplaceable video of my father.
DON'T LET THEM LOSE YOUR PRECIOUS VIDEOS.

Thumbnail of user johnl254
GB
1 review
8 helpful votes
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September 10th, 2015

After trying for 8 weeks with 14 Telephone calls 4 Emails & 1Recorded letter I failed to get a single response from OntoDVD.com, yesterday I posted my review on SiteJabber and a MIRACLE happened, Callum OntoDVD's boss telephoned me and I was bombarded with a hail of abuse, threats and foul language, this was followed up with an email. He told me to take the review off the site otherwise I would get no refund and he would contact his solicitor, I pointed out that almost 50% of the reviews on his company were mirror images of my complaints against him and that people had a right to warn others of company's like his and no amount of threats would make me take the review off. I will post the results of my County Court claim as soon as the case has been heard, any other complainants should consider taking court action against him and get them shut down.

Tip for consumers:
Don't it's the worst company I've ever dealt with.

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Thumbnail of user johnc510
GB
1 review
0 helpful votes
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April 19th, 2016

Got my camcorder tapes put to DVD by this company. Very good price, and quality DVD, and they were local so I could take them in person. Would recommend for anyone in Glasgow.

Tip for consumers:
A very good service only took a couple of days, and it looks like there isn't anything they can't do.

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Value
Quality
Thumbnail of user davidm313
GB
5 reviews
1 helpful vote
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September 10th, 2015

Can thank you enough for getting my wedding video sorted out. I thought it was lost but it looks better than I remember even before the tape snapped. I am sending my other tapes before christmas.

Tip for consumers:
If you are posting your tapes, don't use ordinary post as my first order took longer. Special delivery gets it done and back to you a lot faster.

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Value
Shipping
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Thumbnail of user stevej45
GB
1 review
4 helpful votes
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October 27th, 2013

Took my money in the form of a cheque, cashed it and then sent a PayPal payment request. My order is being withheld and 3 phone calls and empty promises have not resolved the situation. Avoid...

Thumbnail of user normann6
GB
1 review
0 helpful votes
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June 16th, 2014

Hi ontodvd,

Wonderful news! Your package arrived whilst we were at a Church Lunch today (Satuyrday), and was left at reception and we have just received it. We are thrilled. Thank you so very much!

Thumbnail of user sardevs
GB
1 review
1 helpful vote
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February 20th, 2011

I put my wedding video into my VHS player after having it sat on a shelf for over 10 years. The video got tangled up and i had to snap the tape to get it out. I was horrified as this was the only copy of my wedding tape!

After searching the internet i can across OntoDVD.com i called them up and spoke to them in person. They told me to parcel up the tapes as they reckoned there was a good chance they could recover it. I sent them off via recorded delivery.

A couple of days later i phoned them up to ask if they had received them - they had - and the videos had gone to their studio for transfer to DVD. I did not hear from them for a couple of weeks so i called them and they told me the videos were still in the studio.

After 3 weeks i called again and they told me the tapes had been recovered and they were posting them back to me. Next day i got a recorded delivery parcel that contained my original videos and 2 new DVD's in a case with my wedding recovered!

Really good job by OntoDVD - i had to call them as they did not call me - but still a good service in my experience.

Thumbnail of user craigm12
GB
2 reviews
3 helpful votes
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August 2nd, 2012

We had damaged wedding tape for a client and their tape repair service saved our bacon. Tape fixed and a new HDV copy provided within 24 hours. Thanks Guys.

Thumbnail of user terencek1
GB
1 review
6 helpful votes
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September 29th, 2010

Well what can we say we are still waiting for our order that was placed in August 2010 everytime we contact the company they tell us that the items have been despatched by Special delivery Royal Mail has no knowledge of the order what do we do we needed our order back as we are avoluntary organisation based in Leeds and we trusted this company 100% but now we have second thoughts.

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From the business

How to order your 8mm & 16mm home movie transfer service for the UK. Call us free on 0800 0141666 for advice and a free quote. We convert 8mm, super8, standard8,16mm all by HD telecine scan to 1080 quality.

Company Representative

Thumbnail of user callumh15
Callum H.

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