Oojo

Thank you for clarification. He so clear about details, and polite and respect

Purchased a ticket with insurance, L4ML76 reservation. I have not been able to get my refund due to having lung cancer treatment. Whatever requested by Oojo, I provided those documents.

I have bought 2 tickets from thier website yesterday. Now its been 22 hrs they still didn't issue my E-tickets i have caled them 6 time they just usd to say we cant do anything our travel agent will calm u back n assist u. I have wrote emails twice but same never heard back from them charges for tickets are pending ritenow I don't know what to do now never give business to this company in future very bad customer services

This was the worst experience in my 20 plus years of buying airline tickets from agents. I bought a ticket I couldn't get e-ticket, nobody seems to know what is going on. They keep on the line for 30 minutes and transfer you to another agent who worst then the one you spoke with. End up missing my flight. Unless you want to have a headache or miss flight just stay away from them.

Sammy was excellent. He was prompt and the best customer service received from him. I will recommend Sammy to my family and friends for any next upcoming airline tickets.

Thanks for the booking. I had tried other websites but I was not able to complete my booking.

I booked a flight on their website thru skyscanner and kept waiting for them to send me e-ticket. Then the next day, I found out that my reservation is having PNR issue and I need to contact them. I called, lucky enough I was be able to talk to someone on the line and after a short hold, she told me to wait for a phone call from one of their CS or follow up email asap. But the thing is…my departure date is in a week from today. I asked her how long do I need to wait but the answer seems so unsure. I feel like I'm screwed pretty much, I can't do much about this. First and surely last time choosing Oojo.

Very satisfied with the prompt solution to my problem. Oojo is better than other online travel agencies that have no post sale support. 100% will book more flights, especially because of the prices that are lower than every other site I checked online. Nothing much to add - great service!

I liked to travel with Oojo, the flight was cheaper than any other website however, don't get tricked. Once you buy the ticket, they will start calling you to purchase many services that are already offered for free from the airlines but Oojo would charge you for it. I tried to change my ticket departure time. The airline said it costs $40 but oojo charges $200-250 as processing fees, so in Total they wanted to charge me $280. It's totally ridiculous! I know this is how you make money but honestly, it's not worth it. Pay the extra $50 and purchase your ticket from the airline directly! However, it will be a good choice if you are sure you don't need any customer service or any future changes needed

They were quick to receive my call when I saw that my card had been charged twice.
The lady who sounded Philippino was very clear and respectful.
She promised to report my matted asap

I wrote a review earlier that the site is misleading about 24 hours cancellation and does not provide rules at the time of booking. But they informed me that they changed it now and refund me. I like that they followed up so we are in agreement

Easy to use and price good. And fast replay
Many options for travel and choose trips.
Thank you wish you the best

I'm in desperate situation and needed help to change my flight. Hoping I can still catch my dying mother alive. She's in critical condition at the moment...I already called to cancel my flight out of desperation but never hit my mind of asking to change for earlier flight... I'm also in confused state, don't know if I'm coming or going. But an angel help,...her name is Catriyona. I told her i owed her big time. She probably didn't realize the impact of how much I appreciate her and change my faith on humanity.In God's well, I shall repay her kindness.

My first time using Oojo to purchase our plane tickets, website is really user friendly...
I hope you have an excellent customer service just like your website^_^ just in case, if we needed assistance after we purchased our tickets.

The experience was very satisfactory as the representative of the site (Vinod) made sure i received all the details and documents necessary for my travel and also gave additional information that could prove valuable in the future.

I had a very bad experience that when rescheduling the tickets with Oojo. They are cheaters.
Booked 5 tickets in Dec 2021 from IAD to BLR round trip: $4800 for July 2022 travel.
Requested to reschedule it for Nov 2022. They are asking $6300+ As fair differences for 5 tickets.

It costs total $ ******* total cost
Can you see how is this cheating level. Horrible experience

I booked my flight this morning. Received confirmations swiftly. Then I received an email confirming my request for a Kosher meal. Thank you for the open and transparent communication.

Oojo reps are fast and accurate. I received a phone call after my order and emails about seat placement and meals pretty quickly after scheduling. Definitely has a concierge feel! When there was an issue with my bank blocking the payment, they notified me and when fixed only took a few minutes to get my tickets. Phenomenal service!

Quick service and reasonable fares. Customer service rep was very helpful as well.

Luv did a fantastic job in helping me book a crucial and urgent ticket. He was very collaborative and willing to help with all scenarios. Greatly appreciate his help and excellent customer service

Very nice experience, helpful customer representative

I have been robbed, this pirate company stole more than 700 dollars from my bank when I made the reservation but they did not pay the airline. They don't answer email. Calling customer service only answers a recording selling garbage, now someone will write here that they are sorry, but I am going to take all possible measures with ADR and AAA against this company and against Ronny Mathieu, the criminal mind of these bandits

High pressure tactics to purchase change insurance - calls and emails. Apparently how they make their profit, OR, as in my case, if you don't purchase and you have to change, they will nail with a hefty charge, even if purchasing a new ticket. On the positive side, they were responsive and friendly.:-)