Oojo

I wanted to share my frustrating experience with Oojo.com in case others have faced the same issue. I booked business class tickets they advertised for $5,063.88, which was significantly lower than other competitors. The price seemed like a great deal, so I completed the booking and my credit card was charged.

However, instead of issuing the tickets, they later sent me an updated "optimized travel plan" quoting a much higher price (around $7,400). When I asked for the tickets at the original price, they claimed that the price had increased because the seats were no longer available.

What's shocking is that even after telling me the lower price was unavailable, they continued to display the fake price on their website for days, misleading other potential customers. This bait-and-switch practice is unacceptable and feels incredibly dishonest.

OOJO has been shown to flood the web with fake positive reviews but it is truly just the opposite. Many people including myself have lost a lot of money to OOJO. Use a good well known trusted site of go with the airline direct. You may pay a little more for your ticket but it will save you thousands later.

Suggestion: at the end, the website did not automatically notify me that the ticket had been purchased (the bee just kept hovering its wings for 30 minutes).It was only when I checked my email that I knew that the ticket had been issued.

Turkish air changed one leg of my flight to something I can't use, then cancelled the return trip, effectively ruining my vacation. OOJO has not issued a refund making it impossible for me to rebook anything. They are using delay and stall tactics, and are trying to keep $600 of my money. I would give negative stars if that were possible.

Stay away from Oojo, thieves and liars with no concern for their customers.

The ticket purchase process was straightforward, but the credit card transaction did not go through until someone from Oojo customer service called me to verify all the details. They finalized the ticket purchase for me shortly after that.

This is my first time booking from Oojo. Initially I did the booking immediately, without even thinking twice from the page kayak.com. When I received the email from Oojo it only had confirmation number and nothing related to Qatar, for a while I questioned if it was legit. So I immediately called their Customer service and they were quick and nice to answer. I even asked if this is a legit website and the customer service really answered nicely.

I told them I haven't received the booking reference number. They assured me saying that it will be available in one hour and I think within half an hour I received the ticket. I checked the booking with Qatar Airways and it looked Amazing! It Worked!

We tried booking through the website but it glitches so much that it's frustrating. We had to call customer support 3-4 times. The audio was terrible, with an echo. Somehow we managed to talk to the agent, who was very helpful and we were able to book tickets.
Appreciate their service.

The customer service rep was extremely helpful with questions about my seats. Though I'm not sure why the website is not clear about the seat selection process.

Easy booking, comfortable price, it's my first time booking and according to first experience really hoping to I will keep this feelings until ands of my travel

This is my first time using OOJO. I had my trepidation that this would be difficult navigating the system. To my surprise, the system at OOJO was quick and simple. I will surely use them again.

I had to change my ticket to Iran and postpone it about two months due to a surgery I had to do. Your representative helped me a lot to select another date. He was patient, helpful and very knowledgable. I changed my ticket from September to November with a reasonable additional payment.

Just before booking a Turkish Airlines ticket through Oojo, I hesitated, wondering about seat choice on a couple of very long legs. I called the customer service number, and a very knowledgeable man answered all my questions satisfactorily. My only suggestion would be for Oojo to have a pop-up box during its reservation algorithm about seating, since I'm sure I'm not the only customer doubting at the last minute if I'll have any control over my seating choices. Other sites force you into picking seat after expensive seat, but it's also unnerving not to have any information about post-ticket seating freedom before completing the purchase.

New to looking for best affordable flights and if and as they drop you get notifications and if it's up to the trip then this hands down is the best way to look and book trips and travel plans

I help booked for company staffs and friends, family but this oojo.com the best.
I ll recommend oojo.com for everydoies. I hope oojo.com staffs keep going good service even oojo.com busy.

I did my search on Kayak and picked a booking on Oojo. After I made my booking online - I received a phone call where an agent confirmed the details of my reservation and helped me pick the seats.

It was super easy to book and purchase a ticket online with this service! I would definitely do it again…

The customer service representative was very nice and diligent, he was able to assist me with my issue.

All went well! Thank you for offering low cost high quality flights. We traveled with you last year with Turkish Airlines and were highly satisfied!

My credit card let declining and they were patient with me and stayed on the line until I got it approved by my bank and then they helped my book my tickets. THANK YOU!

I had a recent experience booking an international flight. Received ticket in an hour. Best price too

It was very easy to book my ticket and I got one of the best prices I could have ever gotten at this time.

I give oojo a 10/10 experience for booking flights, it found me good affordable deals, and good flight times.

Very fast and efficient, reliable. Online booking was so easy as well.ticket was issued after payment.