Oojo

I had hard time getting refund for tickets that was cancelled due to pandemic. Though the airline opened all the ticket for refund, the agent kept telling me that they hadn't received any information and they wanted me to call the airlines and get information for them. After much struggle when we got it refunded, only half the amount was returned to us. The airlines had clearly said that they are not charging any cancellation fee. So not a place to book a ticket at this uncertain times.
The agents are not customer friendly when it comes to refund. But when we call for booking the tickets, they are much friendlier.

I have tried other discount ticket companies and have run into issues. I have now used Oojo four times and their tickets come through immediately and I have never had any problems.

First, they charge my credit card at a certain price for a ticket I purchased from them. Then, they call to tell me that the price they charge on my credit card is no longer valid and I have to pay a higher price. After agreeing with them with the new price, they charge my credit card for the new price without giving me credit for the first charge on my credit card.

The booking process was easy and straight-forward. The call afterward and the personal care was something I was not used to and it is very much appreciated.

OOJO is super user friendly website and their support staff was very diligent and nice to talk to. They have really seamless UI and don't bombard you with information like others. The website is easy to navigate and get the best possible deals.

I needed to change my ticket Dushanbe - Washington DC to an earlier data and received great support from Oojo Team. Very efficient, polite and responsive

Booking was fast and CusSvc was fast, friendly and very helpful. I had a typo in one name, They fixed it right away. I stayed on line just about 5 minutes before getting an answer, compared to 20-30 minutes with others.

Awsome quick booking. I would highly recommend it for all people planning to book their flight travels.

Oojo was quick and easy to navigate. A well laid out and simple and upfront interface that allowed me to easily access and book my travel plans with much confidence.

They provided tremendous help with rebooking my flight twice. They helped to find a replacement flight in minutes. Representative was very polite and patient. I highly appreciate your assistance and will recommend Oojo to family and friends, as well as anyone looking for a trustworthy flight booking service.

Was quick and good response very good service the man I was talking was very helpful and well behaved

Oojo is very professional in terms of dealing with customers and providing the options to choose the Flights available with best price.

Special thanks to Josh who provided me multiple flights options from different airports to get the best option i was looking.

I would like to book the Flights tickets again and recommend others to do the same.

Started search with Kayak and then clicked on the link that directed me to Oojo with the best flight that meets my itinerary. Followed on screen instructions and I'm done in 10 minutes.

Got a phone call soon after booking online just to confirm every thing
Kanav was polite and accommodating.

It's great to find and book tickets from you oojo...your best for customer service. Easy to book a ticket.its so great experience I have.thank you for making my vacation perfect.

I was delighted to use oojo for booking for trip next month. I had browsed several sites and contacted known agents and I found Oojo most reasonable and the lowest. The booking and whole process through issuance of tickets was very professional and the team at Oojo is praise worthy. I have no hesitation in recommending Oojo.

Great customer service with helpgul representatives. Everything was clear and easy understand, booking process was fast and I paid less than I acually saw on the Oojo's website before calling. They offered me an unpublished deal or something. I can really recommend this service for flight bookings and excellent service! Keep up the good job, Oojo!

I booked my flight with Oojo and also bought protection service. Unfortunately i had to reschedule my flight as i was covid positive. They assured me that i can cancel tickets and it will be open for 1 year. Now when i am trying to book open tickets, they are asking ridiculous $500 extra for each ticket. This is total fraud and scam and a big nightmare. I have been trying to rebook my ticket for last 1 week without any result. Every agent is giving me different quote. Please do not waste time and money with thai company. I

I just booked my flight 2 day ago me, my wife, and 2 kids for emergncy reason we try to reschedule for 10 day or 15 and they ask me to pay $ 130 each to the airlines and after 5 hours waiting they email me said i have to pay $ 977. Guys whats wrong with you, you charge more the airlines company for what?

Fast & Easy! Didn't have to go through a bunch of security, & codes.

I had so much stress! First I got two confirmation numbers and I thought I will be charged twice. Then my layover was too short for my return flight and I wanted to change it. The specialist who I talked to was sooooo kind and helpful. She found the best flight for me in the exact same dates with the perfect layover.
I really am happy with the service. And the prices are perfect! Very cheaper than other sites
I will definitely get back to you for my next flights <3

Customer service is terrible. No English speaking associates, no problem solving skills, would just reiterate notes in the portal, would never look beyond the computer screen to see the actual problem. OOJO didn't sent off the confirmation of the new flight to Air Transat. We were waiting on Air Transat to authorization the flight confirmation BUT THEY NEVER GOT THE CONFIRMATION. Transat was good but I wasn't allowed to talk to them. Just OOJO who was incompetent. I finally got a hold of the manager in the 14th. He sent the confirmation out, called Air Transat. Within the day I had my flight itinerary. They need more people like the manager. The other staff was polite but extremely useless.

I booked a flight on Oojo, but something went wrong and the flight was no longer available. I got a confirmation screen saying I needed to call customer service, expecting the worst. When I called, the representative was super friendly. They called back within a half hour with another flight on the same date around the same time and honored the original purchase price, even though it was a different airline. Very impressed with their customer service.