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Oojo has a rating of 4.6 stars from 1,546 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price, and second time. Oojo ranks 5th among Discount Travel sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 hours
It is usually difficult to trust third parties while booking tickets, especially international flights that are very costly. But Oojo made it easy, sent immediate updates on email, and provided all the required information and flight details.
I wanted to share my frustrating experience with Oojo.com in case others have faced the same issue. I booked business class tickets they advertised for $5,063.88, which was significantly lower than other competitors. The price seemed like a great deal, so I completed the booking and my credit card was charged. However, instead of issuing the tickets, they later sent me an updated "optimized travel plan" quoting a much higher price (around $7,400). When I asked for the tickets at the original price, they claimed that the price had increased because the seats were no longer available. What's shocking is that even after telling me the lower price was unavailable, they continued to display the fake price on their website for days, misleading other potential customers. This bait-and-switch practice is unacceptable and feels incredibly dishonest.
Quick and easy online process. Decent price. Tickets were issued within minutes of purchasing.
Date of experience: January 10, 2024
This is my second time booking and I like it. I hope I will use this service in the future.
Date of experience: February 19, 2023
Hi there,we are glad you're happy with our services.
She did a great job thank you she asked me like she gave me a lot of options and very good price thank you again for your help
Date of experience: May 3, 2022
Response time is fast and agents are knowledgeable
Date of experience: January 7, 2024
We are trying to be the best.Thank You.
I like this website. Thank you very much
I will use this web for next time
Date of experience: April 23, 2023
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Would like to know if my wife and I would be seated next to each other?
Date of experience: January 30, 2023
We really appreciate you sharing your review of our service. Thank you!
The service was quick and got an email immediately with the confirmation and ticket numbers.
Date of experience: November 24, 2023
Your satisfaction is our goal and we are so happy we've been able to achieve it! Thank you very much for cooperation with us!
Hope I have a wonderful travel and everything smoothly
Date of experience: January 5, 2024
Thanks a lot for sharing your amazing experience with us! Your satisfactory words made us happy and also satisfied! Thanks a lot!
First time user, yet I find it easy and convenient using the apps. Thanks
Date of experience: January 4, 2024
We are so glad you've been satisfied with our assistance! We hope to assist you once again whenever you desire to travel! Thank you very much!
Details of the flight booking and best price. Site is very reliable and best service.
Date of experience: November 16, 2023
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Good choice nice site i got my flight booked easily and it was correct
Date of experience: January 1, 2024
Thank you for the opportunity to serve you. I also want to thank you for taking the time to share your thoughtful review. We appreciate your trust!
I cancel my ticket,but my English not very well, they're patience,
Date of experience: September 25, 2023
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
I like that their customer service is attentive to customer needs.
Date of experience: June 30, 2023
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Easy to book a flight tickets to my family. Good price
Date of experience: July 17, 2023
We’re really grateful and appreciate you taking the time to share your rating with us!
Site is very easy to get around. Search capabilities is fantastic.
Date of experience: January 5, 2023
Dear Alamgir,
Thank you for your feedback about your experience with our company. Your review means a lot to us and helps spread the word about our business to other customers like you
Booking online was very easy. Very good price for the ticket
Date of experience: July 31, 2023
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
My agent was so helpful and efficiently answered all my questions!
Date of experience: August 10, 2023
Thank you very much for being our customer and giving us a 5 stars review!
Denny was very helpful and informative about my bookings.
Date of experience: December 31, 2023
Thank you so much for taking the time to leave us feedback!
It's good. Thanks for the call and explaining all details
Date of experience: December 28, 2023
Many thanks for 5-star rating.We will take everything into consideration to improve our offering!
I liked this experience and deal with you, and the explanation was enough to make the right decision, looking forward to dealing with you.
Date of experience: December 13, 2022
Dear Mohammed,
Thank you so much for giving us 5 stars. You made our day!
Booking my family flight to Manila is easy and the travel agent was easy to talk to.
Date of experience: November 26, 2023
Dear Elmer L., Thank you for your feedback! We're glad to hear that booking your family's flight to Manila was easy, and you found our travel agent easy to talk to.
Very good price, good website, easy to find a cheap ticket to travel.
Date of experience: December 4, 2023
Thank you very much for sharing your positive experience with others, we really appreciate it!
Easy to book a flight even though the first booking was cancelled.but the price for our flight to
Date of experience: August 25, 2023
Thank you for your feedback! We put in the work to keep you and all of our clients happy and hope to see you again
Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Since founded in 2011, Oojo has continually optimized its global products coverage and technical solutions, to make international travel affordable for everyone.
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.