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Oojo has a rating of 4.6 stars from 1,540 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price, and second time. Oojo ranks 5th among Discount Travel sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 hours
It's my first time booking a flight with any third party site and so was very stressed but the price was very attractive so went ahead and called and was guided very well by Kalan who put me at ease and helped me book the ticket online. I didn't like that they could not do it for us. But guess in a way it's good that we don't have to give our card details to anyone. Immediately after I booked I got my e ticket in a min and I checked the ticket with booking details on the airline site and it was there. Was able to put my meal details and was at ease. Thank you for the easy process
I wanted to share my frustrating experience with Oojo.com in case others have faced the same issue. I booked business class tickets they advertised for $5,063.88, which was significantly lower than other competitors. The price seemed like a great deal, so I completed the booking and my credit card was charged. However, instead of issuing the tickets, they later sent me an updated "optimized travel plan" quoting a much higher price (around $7,400). When I asked for the tickets at the original price, they claimed that the price had increased because the seats were no longer available. What's shocking is that even after telling me the lower price was unavailable, they continued to display the fake price on their website for days, misleading other potential customers. This bait-and-switch practice is unacceptable and feels incredibly dishonest.
Cayenne has been very professional and friendly with me. She addressed all my needs.
Date of experience: November 16, 2023
We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!
Booking is very easy and cheaper. I will do it again in my future flights
Date of experience: November 20, 2023
On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.
Easy to book good deals fast and easy nice site easy to use app fun to book
Date of experience: February 5, 2023
Hello Jose K. We are so grateful for your kind words. Thanks for sharing your review with us and the community! Please do not hesitate to contact us in the future if you will need assistance.
Are very humble and respectful to customers and answers very politely.
Date of experience: August 20, 2023
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Excellent, Customer service very helpful and calm. Highly Recommended
Date of experience: November 20, 2023
Many thanks for 5-star rating.If there’s anything we can do to improve our offering, please let us know!
Great live phone call with a human being...fair pricing and reasonable
Date of experience: November 20, 2023
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!
Will describe the process after the initial flight
Date of experience: April 17, 2023
Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!
Great price with fast and accurate information. Love it.
Date of experience: November 2, 2023
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Ellington was helpful and booked my tickets well. Thank you
Date of experience: November 1, 2023
Dear Thomas S.,Thank you for your kind words. We are grateful for your feedback.
Very nice people Mr kumar for your excellent service
Date of experience: October 31, 2023
Thank you very much for sharing your positive experience with others, we really appreciate it!
The representative was very helpful and booking was very easy.
Date of experience: May 19, 2023
Thank you for the great review! Safe travels.
They always give me best alternatives at no extra cost
Date of experience: October 31, 2023
On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.
Very good price on tickets very easy and safe very satisfying and quick
Date of experience: January 27, 2023
Dear Abdul, Thank you for the kind words!
Always works great for me Always works great for me Always works great for me
Date of experience: January 29, 2023
Thank you so much for giving us 5 stars. You made our day!
Very smooth and pleasant and the price was very competitive.
Date of experience: February 21, 2023
Thank you for your feedback. We're glad to hear that you found our website easy to navigate and that your experience was smooth and pleasant.
I am very happy with the service and booking experience
Date of experience: October 2, 2023
Thank you for the excellent review! Safe travels.
Thanks for a easy web to purchase ticket it's very simple
Date of experience: October 26, 2023
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Nice experience and definitely recommend it to everyone who is booking a trip overseas
Date of experience: October 26, 2023
On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.
Malzahar is very helpful, my first time to call and my transaction was done quickly.
Date of experience: September 19, 2023
Dear Gloria R., We are glad that our agent Malzahar was able to meet your expectations. Thank you so much for your positive feedback!
Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Since founded in 2011, Oojo has continually optimized its global products coverage and technical solutions, to make international travel affordable for everyone.
Your satisfaction is our goal and we are so happy we've been able to achieve it! Thank you very much for cooperation with us!