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Oojo has a rating of 4.6 stars from 1,540 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price, and second time. Oojo ranks 5th among Discount Travel sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 hours
It's my first time booking a flight with any third party site and so was very stressed but the price was very attractive so went ahead and called and was guided very well by Kalan who put me at ease and helped me book the ticket online. I didn't like that they could not do it for us. But guess in a way it's good that we don't have to give our card details to anyone. Immediately after I booked I got my e ticket in a min and I checked the ticket with booking details on the airline site and it was there. Was able to put my meal details and was at ease. Thank you for the easy process
I wanted to share my frustrating experience with Oojo.com in case others have faced the same issue. I booked business class tickets they advertised for $5,063.88, which was significantly lower than other competitors. The price seemed like a great deal, so I completed the booking and my credit card was charged. However, instead of issuing the tickets, they later sent me an updated "optimized travel plan" quoting a much higher price (around $7,400). When I asked for the tickets at the original price, they claimed that the price had increased because the seats were no longer available. What's shocking is that even after telling me the lower price was unavailable, they continued to display the fake price on their website for days, misleading other potential customers. This bait-and-switch practice is unacceptable and feels incredibly dishonest.
Helped with credit limit so that I could visit my family
Date of experience: April 5, 2023
It is quick and easy. I have a very good experience
Date of experience: April 25, 2023
Thank you so much for your positive feedback.
Don't waste your money with this sites Ticket Protection. They won't cover cancellation or flight change. Paid $200 and for what? Scam
Date of experience: December 12, 2022
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 209617
Unfortunately we were not able to locate your booking with us with the provided information. Please e-mail us with the provided ID number at feedback@oojo.com,
So we could provide you with the needful assistance.
Thank you in advance
Best experience abd great customer service, fast turnaround
Date of experience: March 7, 2023
We are so glad that you are satisfied with our services! Its such a wonderful feeling to see your 5 stars review! Thank you very much!
Very simple platform, perfect reservation, no need to call customer service
Date of experience: January 3, 2023
Hi Pankaj,
Reviews like yours make our day because it makes all the hard work worthwhile. It's so fantastic that our service has made such a difference and has finally solved your problem.
Thanks again for choosing OOJO, and we can't wait to see you again!
Wonderful and helpful people! They always have the answers!
Date of experience: April 6, 2023
Thank you so much for the great review! We wish you the safest travels.
Fast, correct, quick response from customer service
Date of experience: July 13, 2023
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!
Very good service and fast keep doing it gif bless you
Date of experience: July 12, 2023
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Booking was easy and not complicated, will use your service again.
Date of experience: January 8, 2023
Dear Yana,
Thanks for your 5-star review! We sincerely appreciate your feedback.
Good conversation with the travel assistant, very informative
Date of experience: April 22, 2023
We’re really grateful and appreciate you taking the time to share your rating with us!
It was very nice to have good service and a ticket
Date of experience: January 12, 2023
Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.
Fast, reasonably priced, good selection of trip options
Date of experience: May 26, 2023
Thank you for the great review! Safe travels.
Find my ticket fly from. US to turkey easy and good deal thanks
Date of experience: April 29, 2023
We are thrilled to hear that our agent provided excellent service and made your experience a positive one. Thank you so much for taking time to leave us this amazing review.
I am satisfied with the ticket in reasonable price
Date of experience: July 26, 2023
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
First time ever used. And ticket quote was better than other companies.
Date of experience: January 23, 2023
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Better prices for luggage than competing websites...
Date of experience: January 23, 2023
Dear Emanuel,
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Excellent service. Very professional
Looking forward to book more flights
Date of experience: April 11, 2023
We are really glad to hear such a good review coming from our customers. Thank You.
No problem getting my flight reservation. A little expensive but I think airlines have increased their flights.
Date of experience: October 27, 2022
Dear Patrick,
We’re happy you had a fantastic time with us!
Thanks for your trust, we’re thankful for amazing customers like you.
Everything was fast. Easy booking. Clear process. Recommend to anyone
Date of experience: August 5, 2023
Dear Vladimir Z., Thank you for your kind words. We are grateful for your feedback.
Easy fast App to use.good experience
Greatly appreciate
Date of experience: August 8, 2023
We are really glad that you provided such a good feedback, since you left as 1-star review we created a special ID. We kindly ask you to send us your booking confirmation number and associated email address at feedback@oojo.com with this special ID: 256533. We need it to locate you in our internal system and find all the details of the booking and previous interactions with the agent and/or customer support. Thank you in advance
Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Since founded in 2011, Oojo has continually optimized its global products coverage and technical solutions, to make international travel affordable for everyone.
Thank you very much for a 5 stars review! We are so pleased with your satisfaction!