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Oojo has a rating of 4.6 stars from 1,532 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price, and second time. Oojo ranks 5th among Discount Travel sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 hours
It's my first time booking a flight with any third party site and so was very stressed but the price was very attractive so went ahead and called and was guided very well by Kalan who put me at ease and helped me book the ticket online. I didn't like that they could not do it for us. But guess in a way it's good that we don't have to give our card details to anyone. Immediately after I booked I got my e ticket in a min and I checked the ticket with booking details on the airline site and it was there. Was able to put my meal details and was at ease. Thank you for the easy process
I wanted to share my frustrating experience with Oojo.com in case others have faced the same issue. I booked business class tickets they advertised for $5,063.88, which was significantly lower than other competitors. The price seemed like a great deal, so I completed the booking and my credit card was charged. However, instead of issuing the tickets, they later sent me an updated "optimized travel plan" quoting a much higher price (around $7,400). When I asked for the tickets at the original price, they claimed that the price had increased because the seats were no longer available. What's shocking is that even after telling me the lower price was unavailable, they continued to display the fake price on their website for days, misleading other potential customers. This bait-and-switch practice is unacceptable and feels incredibly dishonest.
Malzahar is very helpful, my first time to call and my transaction was done quickly.
Date of experience: September 19, 2023
She was very nice, cordial and attentive, and pleasant!
Date of experience: September 9, 2023
Thank you for the wonderful review! We wish you safe travels.
Easy to call them and help you solve your problem.
Date of experience: September 20, 2023
We are really glad to hear such a good review coming from our customers. Thank You.
No comment excellent experience I will recommend with this service
Date of experience: September 21, 2023
Thank you for the fantastic review! We put a lot of effort into making our service as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it.
Easy to book a flight tickets to my family. Good price
Date of experience: July 17, 2023
We’re really grateful and appreciate you taking the time to share your rating with us!
I like that their customer service is attentive to customer needs.
Date of experience: June 30, 2023
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Will be using this site again for future travel. Easy to use and great deals!
Date of experience: September 15, 2023
It is our pleasure to hear your valuable feedback!
Site is very easy to get around. Search capabilities is fantastic.
Date of experience: January 5, 2023
Dear Alamgir,
Thank you for your feedback about your experience with our company. Your review means a lot to us and helps spread the word about our business to other customers like you
Easy and fast, I will recommend you to friends. Very polite and courteous and very helpful.
Date of experience: August 27, 2023
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!
Feel truthful. Feel comfortable to talk to.she is friendly. Thanks you.
Date of experience: November 25, 2022
Dear Ron,
Amazing feedback. Thank you so much for giving us 5 stars!
This is the first time I ever use this and so far so good I got a great deal
Date of experience: June 6, 2022
Was a easily one way to purchase tickets no waiting time.
Was a good experience
Date of experience: October 31, 2022
Dear Victor,
Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!
I booked and i got the best and cheapest flights, Also it's safe.
Thank you.
Date of experience: October 4, 2022
Dear Mohanad,
Thank you so much for taking the time to leave us this amazing review.
My agent were super kind and helpful and I got all the information I needed
Date of experience: June 22, 2022
Easy to book flights travel to Asia. Best websites deals
Date of experience: July 15, 2023
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!
Easy to find the right flight and fare. And the price i got is lower from the others.
Date of experience: June 3, 2022
I love that they saved me over a hundred bucks on my flight
Date of experience: September 4, 2023
Dear Michael C., Thanks so much for sharing your experience with us. We hope to see you again soon.
Are very humble and respectful to customers and answers very politely.
Date of experience: August 20, 2023
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Easy use of website for booking flight for two seniors
Date of experience: June 13, 2023
We are happy that you are satisfied with our products and services.Thank You.
First time using this web it was easy access Have great prices and options compare to the rest
Date of experience: September 2, 2023
Dear Mazen A., Thank you for your kind words. We are grateful for your feedback.
Easy to follow and proceed with search. Happy with outcome.
Date of experience: October 29, 2022
Dear Jayant,
Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!
Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Since founded in 2011, Oojo has continually optimized its global products coverage and technical solutions, to make international travel affordable for everyone.
Dear Gloria R., We are glad that our agent Malzahar was able to meet your expectations. Thank you so much for your positive feedback!