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Oojo has a rating of 4.6 stars from 1,532 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price, and second time. Oojo ranks 5th among Discount Travel sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 hours
It's my first time booking a flight with any third party site and so was very stressed but the price was very attractive so went ahead and called and was guided very well by Kalan who put me at ease and helped me book the ticket online. I didn't like that they could not do it for us. But guess in a way it's good that we don't have to give our card details to anyone. Immediately after I booked I got my e ticket in a min and I checked the ticket with booking details on the airline site and it was there. Was able to put my meal details and was at ease. Thank you for the easy process
I wanted to share my frustrating experience with Oojo.com in case others have faced the same issue. I booked business class tickets they advertised for $5,063.88, which was significantly lower than other competitors. The price seemed like a great deal, so I completed the booking and my credit card was charged. However, instead of issuing the tickets, they later sent me an updated "optimized travel plan" quoting a much higher price (around $7,400). When I asked for the tickets at the original price, they claimed that the price had increased because the seats were no longer available. What's shocking is that even after telling me the lower price was unavailable, they continued to display the fake price on their website for days, misleading other potential customers. This bait-and-switch practice is unacceptable and feels incredibly dishonest.
I ordered a ticket. Went smoothly. Good price. They courteous.
Date of experience: August 28, 2023
They charged what ever price they quoted unlike other sites
Date of experience: December 27, 2022
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about us!
Good experience. Representative was knowledgeable and provided excellent service.
Date of experience: August 29, 2023
Thank you for your feedback! We put in the work to keep you and all of our clients happy and hope to see you again
Quick and easy. Very helpful. They called to confirm and it felt very secure.
Date of experience: November 22, 2022
Dear Brandon,
We’re happy you had a fantastic time with us!
Thanks for your trust, we’re thankful for amazing customers like you.
Smooth and quick transaction.
Easy
No stress
No hidden fees
Date of experience: October 7, 2022
Dear Younous,
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Very easy to book flight. Very good customer. Thank you
Date of experience: September 2, 2022
We’re grateful that you took the time to leave us a review. Thanks a lot!
Easy to talk to and straight to point, so over all its good experience.
Date of experience: February 24, 2023
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Easy to book online and prompt customer service follow-up. Thank you!
Date of experience: August 25, 2023
Thanks so much for sharing your experience with us. We hope to see you again soon.
Wonderful agents that were ready to help and solve my problems
Date of experience: August 27, 2023
Thank you for the wonderful feedback! It means a lot to us!
Very nice to be called by a real person assigned to a customer/ticket.
Date of experience: June 19, 2023
It is our pleasure to hear your valuable feedback. Thank you!
No problem when I purchase no price change accurate
Date of experience: February 24, 2023
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Everything was quick and easy and smooth, no complaints.
Date of experience: March 27, 2022
Easy access for booking just happy for everything thanks
Date of experience: May 14, 2022
Had to change the date for the ticket to a later date and the agent was very patient and courteous.
Date of experience: May 16, 2023
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
Very easy to navigate and quick to book. Excellent.
Date of experience: October 4, 2022
Dear Wendy,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Eternity the lady that handled my booking was very efficient, polite and help full.
Date of experience: August 15, 2023
Thanks a lot for taking your time to leave us a positive feedback of our assistance! Our agents work really hard for the customer's satisfaction!
Easy transaction and the cheapest price on the net
Date of experience: February 21, 2023
We are trying to be the best.Thank You.
This is my first time using this service so far so good
Date of experience: March 7, 2023
Thank you very much for your positive review! Looking forward to assist you once again and in a most professional way!
Easy to find good price ticket it was very easy very helpful
Date of experience: November 16, 2022
Hello Nahid, it’s great to hear that you had a positive experience with us. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.
Easy fast App to use.good experience
Greatly appreciate
Date of experience: August 8, 2023
We are really glad that you provided such a good feedback, since you left as 1-star review we created a special ID. We kindly ask you to send us your booking confirmation number and associated email address at feedback@oojo.com with this special ID: 256533. We need it to locate you in our internal system and find all the details of the booking and previous interactions with the agent and/or customer support. Thank you in advance
Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Since founded in 2011, Oojo has continually optimized its global products coverage and technical solutions, to make international travel affordable for everyone.
Thank you very much for sharing your positive experience with others, we really appreciate it!