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Oojo has a rating of 4.6 stars from 1,532 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price, and second time. Oojo ranks 5th among Discount Travel sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 hours
It's my first time booking a flight with any third party site and so was very stressed but the price was very attractive so went ahead and called and was guided very well by Kalan who put me at ease and helped me book the ticket online. I didn't like that they could not do it for us. But guess in a way it's good that we don't have to give our card details to anyone. Immediately after I booked I got my e ticket in a min and I checked the ticket with booking details on the airline site and it was there. Was able to put my meal details and was at ease. Thank you for the easy process
I wanted to share my frustrating experience with Oojo.com in case others have faced the same issue. I booked business class tickets they advertised for $5,063.88, which was significantly lower than other competitors. The price seemed like a great deal, so I completed the booking and my credit card was charged. However, instead of issuing the tickets, they later sent me an updated "optimized travel plan" quoting a much higher price (around $7,400). When I asked for the tickets at the original price, they claimed that the price had increased because the seats were no longer available. What's shocking is that even after telling me the lower price was unavailable, they continued to display the fake price on their website for days, misleading other potential customers. This bait-and-switch practice is unacceptable and feels incredibly dishonest.
Great price and awesome experience. Very satisfied with the purchase. Thank you:-)
Date of experience: August 11, 2023
The booking was smooth. The ticket was issued right away after the booking was complete. Thank you.
Date of experience: January 12, 2023
Amazing feedback. Thank you so much for giving us 5 stars!
Very good price on tickets very easy and safe very satisfying and quick
Date of experience: January 27, 2023
Dear Abdul, Thank you for the kind words!
Great service. Found best price for my ticket, great customer service
Date of experience: October 28, 2022
Dear Nicu,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Will describe the process after the initial flight
Date of experience: April 17, 2023
Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!
Easy to book good deals fast and easy nice site easy to use app fun to book
Date of experience: February 5, 2023
Hello Jose K. We are so grateful for your kind words. Thanks for sharing your review with us and the community! Please do not hesitate to contact us in the future if you will need assistance.
She explain everything step by step she help me and she was very respectful
Date of experience: May 13, 2022
Very quick and confirmations and quick to answer a phone call.
Date of experience: November 14, 2022
Thank you Oscar, for your 5-star review! We sincerely appreciate your feedback.
Everything was fast. Easy booking. Clear process. Recommend to anyone
Date of experience: August 5, 2023
Dear Vladimir Z., Thank you for your kind words. We are grateful for your feedback.
So easy to complete the booking.the price is so good so fast to done the transaction.
Date of experience: August 30, 2022
Dear Sofia,
Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences.
Always works great for me Always works great for me Always works great for me
Date of experience: January 29, 2023
Thank you so much for giving us 5 stars. You made our day!
I am satisfied with the ticket in reasonable price
Date of experience: July 26, 2023
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
The booking process was easy and the deal was great
Date of experience: October 29, 2022
Dear Sean,
We’re happy you had a fantastic time with us!
Thanks for your trust, we’re thankful for amazing customers like you.
The representative was very helpful and booking was very easy.
Date of experience: May 19, 2023
Thank you for the great review! Safe travels.
Very smooth and pleasant and the price was very competitive.
Date of experience: February 21, 2023
Thank you for your feedback. We're glad to hear that you found our website easy to navigate and that your experience was smooth and pleasant.
Service is very fast I love the service is so fast so much for your service
Date of experience: October 13, 2022
Amazing feedback. Thank you so much for giving us 5 stars!
Excellent for service. Thank you for a great service
Date of experience: May 31, 2023
Thanks so much for sharing your experience with us!
Good customer service, good customer, very kind, very kind
Date of experience: January 3, 2023
Hi Hugo,
Thank you so much for your amazing review! We are so happy to hear that you are enjoying working with us. Thank you for taking time out of your day to leave us this super kind review.
From all of us at OOJO family, we look forward to seeing you again soon.
Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Since founded in 2011, Oojo has continually optimized its global products coverage and technical solutions, to make international travel affordable for everyone.
Thanks so much for sharing your experience with us!