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Oojo has a rating of 4.5 stars from 1,532 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price, and second time. Oojo ranks 5th among Discount Travel sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 hours
It's my first time booking a flight with any third party site and so was very stressed but the price was very attractive so went ahead and called and was guided very well by Kalan who put me at ease and helped me book the ticket online. I didn't like that they could not do it for us. But guess in a way it's good that we don't have to give our card details to anyone. Immediately after I booked I got my e ticket in a min and I checked the ticket with booking details on the airline site and it was there. Was able to put my meal details and was at ease. Thank you for the easy process
I wanted to share my frustrating experience with Oojo.com in case others have faced the same issue. I booked business class tickets they advertised for $5,063.88, which was significantly lower than other competitors. The price seemed like a great deal, so I completed the booking and my credit card was charged. However, instead of issuing the tickets, they later sent me an updated "optimized travel plan" quoting a much higher price (around $7,400). When I asked for the tickets at the original price, they claimed that the price had increased because the seats were no longer available. What's shocking is that even after telling me the lower price was unavailable, they continued to display the fake price on their website for days, misleading other potential customers. This bait-and-switch practice is unacceptable and feels incredibly dishonest.
Very good service and fast keep doing it gif bless you
Date of experience: July 12, 2023
Better price, good selections, friendly user, fast updates
Date of experience: June 25, 2023
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance
Professional and patient, I'm very satisfied with service I received,
Date of experience: July 3, 2023
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive review and feedback.
Fast customer services, easy to book flight, I booked with them since 2015.
Date of experience: July 4, 2023
Thanks a lot for being our loyal customer! Your satisfaction and cooperation made our day amazing!
Fast, correct, quick response from customer service
Date of experience: July 13, 2023
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!
Checking out was very fast.respond was very quick.
Date of experience: February 27, 2023
Thank you so much for taking the time to leave us feedback!
Great customer service. Good price. Will definitely recommend
Date of experience: June 27, 2023
We're really grateful and appreciate you taking the time to share your rating with us!
Customer service are very polite and the ticket issue was resolved immediately
Date of experience: September 18, 2022
Dear Alina M.,
Thank you for your review. We will share this with the team to let them know how we are doing.
Wonderful and helpful people! They always have the answers!
Date of experience: April 6, 2023
Thank you so much for the great review! We wish you the safest travels.
Helped with credit limit so that I could visit my family
Date of experience: April 5, 2023
Thank you very much for a 5 stars review! We are so pleased with your satisfaction!
Very good quick ticketing process and excellent customer service
Date of experience: February 27, 2023
Thank you for your kind words! We are thrilled to hear that you had a great experience with us.
First time ever used. And ticket quote was better than other companies.
Date of experience: January 23, 2023
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
I haven't fly yet with them, but so far the service has been good!
Date of experience: July 8, 2022
Dear Andres,
Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
As of today I have not received my tickets, after buying them to a higher price
Date of experience: April 28, 2022
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 158147
Please email this ID at feedback@oojo.com
with your booking confirmation number, and we will get in touch with you
Thank you in advance.
Super fast and easy service, they have the lowest prices for flight tickets. Thank you guys
Date of experience: October 18, 2022
Thanks for your 5-star review! We sincerely appreciate your feedback.
Fast, easy, high-quality of customer care
I always enjoy it.
Thanks so much!
Date of experience: September 6, 2022
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Excellent service. Very professional
Looking forward to book more flights
Date of experience: April 11, 2023
We are really glad to hear such a good review coming from our customers. Thank You.
Easy to book, reliable website And an active customer service.
Date of experience: February 28, 2023
Thank you for the kind words! We hope to see you come back for our services in the future.
To book a ticket was easy on line, very convenient. Looks awesome
Date of experience: September 10, 2022
Thank you Pankajkumar, for your 5-star review! We sincerely appreciate your feedback.
Very easy to navigate the web site. Booking took just a couple of minutes.
Date of experience: August 11, 2022
Dear Goran,
Thanks for your trust, we’re thankful for amazing customers like you.
Booking expenses showing with Clarity and quickly respond the matter
Date of experience: December 28, 2022
Dear Nilesh,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Great price and a quick feedback from the agency site.
Date of experience: March 23, 2022
Fast and easy. Fares are lowest compared to other sites.
Date of experience: September 9, 2022
Thank you Duy, for your 5-star review! We love hearing from you! Thank you for leaving feedback for us.
Very helpful, quick and easy booking experiences. I love the quality of services they provided
Date of experience: February 28, 2023
Thank you for your excellent feedback!
Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Since founded in 2011, Oojo has continually optimized its global products coverage and technical solutions, to make international travel affordable for everyone.
We are incredibly grateful that you took the time out to leave us a 5-Star review.