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Oojo has a rating of 4.6 stars from 1,530 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price, and second time. Oojo ranks 5th among Discount Travel sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 hours
One of my flights was cancelled so I had to change it. They gave me the best options and I was able to pick a even better connection flight. I am very happy with their service! The wait time on hold less then 1 minute, the overall conversation less then 10 minutes.
I wanted to share my frustrating experience with Oojo.com in case others have faced the same issue. I booked business class tickets they advertised for $5,063.88, which was significantly lower than other competitors. The price seemed like a great deal, so I completed the booking and my credit card was charged. However, instead of issuing the tickets, they later sent me an updated "optimized travel plan" quoting a much higher price (around $7,400). When I asked for the tickets at the original price, they claimed that the price had increased because the seats were no longer available. What's shocking is that even after telling me the lower price was unavailable, they continued to display the fake price on their website for days, misleading other potential customers. This bait-and-switch practice is unacceptable and feels incredibly dishonest.
Second time booking a ticket overseas with ease and good price and I like when they follow up with a phone call to assure you that you all set just be ready for your trip. I recommend.
Date of experience: June 27, 2024
Easy and simple way to get tickets. The best price and excellent experience.
Date of experience: December 10, 2024
Thanks a lot for a wonderful review! Looking forward to assisting you once again!
They helped me exchange tickets in a short time with a cheap price
Date of experience: September 21, 2024
Thank you for your feedback! We’re glad to hear that you received quick service and were able to exchange your tickets at a great price.
Easy to use, good navigation, and friendly site. Found this site through Momondo.com
Date of experience: October 30, 2024
Thank you for your great feedback! We’re glad to hear that you found our site easy to use and friendly.
Managed to get the best price for the ticket, with a better deal than the airline's website itself
Date of experience: September 25, 2024
We are so happy to hear about your satisfaction with our website! Looking forward to assist you once again whenever you desire to travel!
Best price ever
Thanks a lot for everything
I wish I booked it when it was 500. Still a good deal.
Date of experience: November 11, 2024
Thanks so much for sharing your experience with us!
Easy to use! Loved using it to find the best priced flights!
Date of experience: December 3, 2024
We are always trying to bring the best services.Thank you for the 5 stars.
Excellent communication on the hold time and explained the fees in details.
Date of experience: September 14, 2024
Thank you for your positive feedback! We’re glad to hear that you had a great experience with our communication and that the details about fees were clearly explained.
Someone called to confirm all information to make sure without issue. Nice.
Date of experience: October 31, 2024
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!
Easy to book the travel tickets. Website is good, prices are good.
Date of experience: October 27, 2024
Thank you for your feedback! We're glad to hear that you found the booking process easy and enjoyed our prices and website.
The best add ever' thank you so much ' I love this add
Date of experience: November 7, 2024
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Professional
Good staff
The staff that helped me tariq was wonderful! He made me very comfortable.
Date of experience: October 17, 2024
It's such a pleasure to see such a wonderful review! Thank you very much for cooperating with us!
The response time was excellent and requesting a ticket change was easy and efficient.
Date of experience: December 4, 2024
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
Good price, excellent response, no change in price smooth transaction
Date of experience: December 3, 2024
We are happy that you are satisfied with our products and services.Thank You.
Always find the best ticket price with them! Like them
Date of experience: September 20, 2024
Thank you for your feedback! We’re glad to hear that you consistently find the best ticket prices with us.
Good service good understanding
I do recommend booking with them!
Date of experience: October 6, 2024
Many many thanks for sharing your satisfaction with our services! We are so pleased to hear your kind words!
My first time on this website and good service and good prices. Thank you
Date of experience: November 6, 2024
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
It easy and convenient and fast booking for all transactions
Date of experience: November 6, 2024
Thanks for the 5 stars rating!
They are amazing and their employees are very good.
Date of experience: December 13, 2024
We are so happy to hear about your amazing experience with us! Thank you very much for cooperating with us!
Good communication to reschedule flight after airline changed flight
Date of experience: October 22, 2024
Dear Customer, Thank you for sharing your feedback with us. We appreciate your input and are pleased to hear about your experience. We value your business and look forward to serving you again in the future.
Easy to book a trip took 5 minutes to book a trip fast response to confirm ticket
Date of experience: November 13, 2024
Many thanks for sharing your satisfaction with our services! We are so pleased to hear your kind words!
Great experience and easy
Fast and helpful information
Date of experience: November 6, 2024
We are happy that you are satisfied with our products and services.Thank You.
It was very efficient'
It was very timely!
It was very cost efficient!
It was very easy!
Date of experience: December 13, 2024
Thank you very much for taking your time to leave us a 5 star rating review! We appreciate your cooperation with us a lot!
Very Good, explain the everything in details, Excellent communication skills.🤗
Date of experience: December 7, 2024
Dear Customer, We are so happy when we see that our customers are satisfied with the service they receive from our agents! Thank you for sharing your positive impression of our services!
Very nice customer service, fix my problem in 15 minutes
Date of experience: December 19, 2024
Thank you for the fantastic review! We put a lot of effort into make our service as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it.
Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Since founded in 2011, Oojo has continually optimized its global products coverage and technical solutions, to make international travel affordable for everyone.
Thanks a lot for taking the time to write such a wonderful review!