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Oojo has a rating of 4.5 stars from 1,532 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price, and second time. Oojo ranks 5th among Discount Travel sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 hours
It's my first time booking a flight with any third party site and so was very stressed but the price was very attractive so went ahead and called and was guided very well by Kalan who put me at ease and helped me book the ticket online. I didn't like that they could not do it for us. But guess in a way it's good that we don't have to give our card details to anyone. Immediately after I booked I got my e ticket in a min and I checked the ticket with booking details on the airline site and it was there. Was able to put my meal details and was at ease. Thank you for the easy process
I wanted to share my frustrating experience with Oojo.com in case others have faced the same issue. I booked business class tickets they advertised for $5,063.88, which was significantly lower than other competitors. The price seemed like a great deal, so I completed the booking and my credit card was charged. However, instead of issuing the tickets, they later sent me an updated "optimized travel plan" quoting a much higher price (around $7,400). When I asked for the tickets at the original price, they claimed that the price had increased because the seats were no longer available. What's shocking is that even after telling me the lower price was unavailable, they continued to display the fake price on their website for days, misleading other potential customers. This bait-and-switch practice is unacceptable and feels incredibly dishonest.
I booked international flight ticket and received confirmation very fast, at the lowest price too.
Date of experience: February 28, 2023
Great customer service! Easy to confirm. Representative was helpful.
Date of experience: April 15, 2023
Thank you so much for your positive feedback.
Amazing service thank you so much. I recommend forever this company
Date of experience: April 14, 2023
Thank you so much for your positive feedback.
This is my first time, gladly surprised it was easy to book flights and great prices
Date of experience: August 12, 2022
Dear Raul,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
The helper was so kind and waiting to help me out at their best
Date of experience: December 27, 2022
Hi Mayank,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
My inquiries were answered fully and I was provided with solutions
Date of experience: October 28, 2022
Dear Mawiyah,
Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!
I was pleased so far with the staff attendance and help
Date of experience: September 14, 2022
Hello Charif,
We are very glad hearing your experience with us. Your feedback is highly appreciated.
Thank you for sharing and for choosing Oojo.
She helped me allot once again thanks.best service
Date of experience: January 30, 2023
Thank you so much for giving us 5 stars. You made our day!
Very simple platform, perfect reservation, no need to call customer service
Date of experience: January 3, 2023
Hi Pankaj,
Reviews like yours make our day because it makes all the hard work worthwhile. It's so fantastic that our service has made such a difference and has finally solved your problem.
Thanks again for choosing OOJO, and we can't wait to see you again!
I am very pleased with the accommodations and schedule
Date of experience: April 19, 2023
Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!
So easy to process flight and payment. Very user friendly
Date of experience: October 29, 2022
Dear Elvie,
Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!
Professional and very helpful agents. Timely service. Good prices.
Date of experience: May 9, 2022
Unbelievable experience from very easy to use website
Date of experience: September 15, 2022
Thank you Alexandre, for your 5-star review! We love hearing from you! Thank you for leaving feedback for us.
Very pleasant and good communicator. Answered my question effectively
Date of experience: November 2, 2022
Dear Pilar,
It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us.
We hope you’ll come and see us again soon!
Ordered my tickets with ease. Thanks for making it so effortless.
Date of experience: May 12, 2022
Very simple and easy to book my flight highly recommended
Date of experience: May 10, 2022
Best experience abd great customer service, fast turnaround
Date of experience: March 7, 2023
We are so glad that you are satisfied with our services! Its such a wonderful feeling to see your 5 stars review! Thank you very much!
Very well customer service and professional staff. Keep it up.
Date of experience: February 8, 2023
Thank you! Professionalism is of the utmost importance for our company. Safe travels!
Very satisfied. Not any problem with my booking. That's all.
Date of experience: July 13, 2022
Dear Boguslaw,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Since founded in 2011, Oojo has continually optimized its global products coverage and technical solutions, to make international travel affordable for everyone.
We are happy that you are satisfied with our products and services.