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Oojo has a rating of 4.5 stars from 1,532 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price, and second time. Oojo ranks 5th among Discount Travel sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 hours
It's my first time booking a flight with any third party site and so was very stressed but the price was very attractive so went ahead and called and was guided very well by Kalan who put me at ease and helped me book the ticket online. I didn't like that they could not do it for us. But guess in a way it's good that we don't have to give our card details to anyone. Immediately after I booked I got my e ticket in a min and I checked the ticket with booking details on the airline site and it was there. Was able to put my meal details and was at ease. Thank you for the easy process
I wanted to share my frustrating experience with Oojo.com in case others have faced the same issue. I booked business class tickets they advertised for $5,063.88, which was significantly lower than other competitors. The price seemed like a great deal, so I completed the booking and my credit card was charged. However, instead of issuing the tickets, they later sent me an updated "optimized travel plan" quoting a much higher price (around $7,400). When I asked for the tickets at the original price, they claimed that the price had increased because the seats were no longer available. What's shocking is that even after telling me the lower price was unavailable, they continued to display the fake price on their website for days, misleading other potential customers. This bait-and-switch practice is unacceptable and feels incredibly dishonest.
Excellent, but my expectations are low. They have been quite responsive and that's great.
Date of experience: November 13, 2022
Always lower prices as compare to the other companies.very reasonable fares.
Date of experience: November 16, 2022
We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Very easy to book. Made our plans that much better
Date of experience: November 14, 2022
Thank you Martin, for your 5-star review! We love hearing from you! Thank you for leaving feedback for us.
Bought tickets twice. So far great service as of now.
Date of experience: February 7, 2023
Thank you very much for the review! We are glad that you were satisfied with our services.
It was very nice to have good service and a ticket
Date of experience: January 12, 2023
Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.
Super excellent phone service and very patient, polite
Date of experience: July 6, 2022
Dear Mirna,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Fast and convenient service. I've booked flight tickets with only positive experience.
Date of experience: May 5, 2023
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
For these kinds of high value purchases, confirmation is important and they are doing it great.
Date of experience: July 3, 2022
Dear Ismet,
Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
Enjoyed the best service and prices with assurance of travel
Date of experience: November 15, 2022
Thank you Scott, for your 5-star review! We love hearing from you! Thank you for leaving feedback for us.
Required last minute schedule changes. Immediately responded.
Date of experience: February 14, 2023
Thank you so much for the review! We are glad that we were of such great help for a last minute schedule change.
The agent who served me was very patient and resolved my issues.
Date of experience: May 28, 2022
Easy simple and sweet! Great savings! I'm very happy with the whole exchange!
Date of experience: June 14, 2023
Thank you for your kind words. We are grateful for your feedback.
Excellent customer service and support with purchasing airline ticket
Date of experience: November 23, 2022
Dear Gezim,
Thank you so much for giving us 5 stars.
Honestly super cheap flights glad i found this cite.
Date of experience: May 29, 2022
Thanks trip was good - updates were clear you guys always have best prices
Date of experience: February 10, 2023
We are happy when our customers are satisfied.
Great customer service instantly got this resolved
Date of experience: May 16, 2023
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Had to make some last minute adjustments, agent were helpful.
Date of experience: April 10, 2022
Great site for navigation. I found easily all flights available
Date of experience: November 27, 2022
We really appreciate you sharing your review of our service. Thank you!
Great customer service, fast and cheap travel method. Loved it!
Date of experience: March 7, 2022
I appreciate the fast follow up service when there was a glitch in my credit card verification.
Date of experience: June 6, 2022
Excellent customer service and overall good experience
Date of experience: February 18, 2023
We are very glad you had a good experience with us! Thank you so much for your review.
Fast and easy-to-use,cheap prices very good website
Date of experience: February 15, 2023
We’re really grateful and appreciate you taking the time to share your rating with us!
Easy and simple process! No complications whatsoever. Would recommend to any other travelers.
Date of experience: October 4, 2022
Dear Laura,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Best ticket price I found. Easy transaction. Overall great experience.
Date of experience: February 27, 2023
Thanks so much for sharing your experience with us!
Easy in all the way. And good response. I am happy to work with your Co.
Date of experience: April 12, 2022
Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Since founded in 2011, Oojo has continually optimized its global products coverage and technical solutions, to make international travel affordable for everyone.
Thank you Donald, for your 5-star review! We love hearing from you! Thank you for leaving feedback for us.