- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Oojo has a rating of 4.5 stars from 1,532 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price, and second time. Oojo ranks 5th among Discount Travel sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 hours
It's my first time booking a flight with any third party site and so was very stressed but the price was very attractive so went ahead and called and was guided very well by Kalan who put me at ease and helped me book the ticket online. I didn't like that they could not do it for us. But guess in a way it's good that we don't have to give our card details to anyone. Immediately after I booked I got my e ticket in a min and I checked the ticket with booking details on the airline site and it was there. Was able to put my meal details and was at ease. Thank you for the easy process
I wanted to share my frustrating experience with Oojo.com in case others have faced the same issue. I booked business class tickets they advertised for $5,063.88, which was significantly lower than other competitors. The price seemed like a great deal, so I completed the booking and my credit card was charged. However, instead of issuing the tickets, they later sent me an updated "optimized travel plan" quoting a much higher price (around $7,400). When I asked for the tickets at the original price, they claimed that the price had increased because the seats were no longer available. What's shocking is that even after telling me the lower price was unavailable, they continued to display the fake price on their website for days, misleading other potential customers. This bait-and-switch practice is unacceptable and feels incredibly dishonest.
Excellent customer service while booking the new reservation
Date of experience: December 20, 2022
I had a good phone call about my upcoming trip to Sofia, Bulgaria.
Date of experience: October 3, 2022
Thank you Samuel, for your 5-star review! We sincerely appreciate your feedback.
I had booked tickets with 2 agents today and your service was exceptional
Date of experience: August 24, 2022
Dear Maruthi,
Thanks for your trust, we’re thankful for amazing customers like you.
Thank you for your offer it is supper easy to book my flight
Date of experience: August 3, 2022
Dear Pardis,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Making a reservation was so easy, and the prices were perfect
Date of experience: July 13, 2022
Dear Romel,
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!
Great service see booking time saving fast and easy
Date of experience: July 4, 2022
Dear Aftab,
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!
First time using your service, the transaction went smoothly and without issues
Date of experience: November 27, 2022
Dear Steven,
Thank you for the review! Your feedback is much appreciated and helps our team improve.
I'm very satisfied. Definitely will choose you again.
Date of experience: February 2, 2023
Looking forward to assist you further! We are glad to make our customers feel this way. Thanks for a review!
Easy navigation. Excellent ticket prices.
Seamless experience.
Date of experience: June 7, 2022
Easy process, best price, clear information, great experience
Date of experience: October 6, 2022
Dear Monica,
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
I've got some problem, the service Center helps a lot
Date of experience: July 3, 2022
Dear Pui Tsin,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Easy to proceed with transaction. Very Reliable and honest!
Date of experience: June 12, 2022
Hi Veronica,
Thank you for taking your time and leave us a feedback. We are glad to know that working with us was a wonderful experience for you.
Looking forward to hear from you anytime soon!
Compare with other travel companies always get cheaper prices here.
Date of experience: October 8, 2022
Dear Nusrat,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Simple, very professional and fast.
Including cheapest prices.
Date of experience: February 6, 2023
Than you for the kind words! We always strive to provide the best experience for our customers when choosing a flight option.
Extremely well experienced service agents. Helped me amazingly with my ticket purchase and changes.
Date of experience: February 1, 2023
We are happy to deliver an amazing service to you! Thanks for sharing your opinion with us and looking forward to assist you further.
Fast, reasonably priced, good selection of trip options
Date of experience: May 26, 2023
Thank you for the great review! Safe travels.
It was quick and smart way to buy a ticket from your organization. Thanks
Date of experience: August 31, 2022
Dear Customer,
Thank you for taking the time to share your experience and we look forward to welcoming you back soon. It's our goal to deliver the highest quality of service to all of our customers. In consequence, we'd love to learn more about what prompted the low star rating. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 187253
You have the possibility to reach us anytime emailing this ID at feedback@oojo.com
Thank you in advance.
It was amazing trip with your company, thank you very much I appreciate
Date of experience: July 28, 2021
Smooth experience throughout! Better pricing than competitors!
Date of experience: December 5, 2022
Dear Sanjeev,
Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!
Booking was easy and not complicated, will use your service again.
Date of experience: January 8, 2023
Dear Yana,
Thanks for your 5-star review! We sincerely appreciate your feedback.
Very good service. Easy communication with live representative.
Date of experience: October 14, 2022
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Very patient agent who spent a lot of time to answer my questions,thank you Sir.
Date of experience: March 8, 2023
Thank you so much for the review! Safe travels.
The agent was very helpful. She went over and beyond to find what I'm looking for.
Date of experience: February 3, 2023
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Since founded in 2011, Oojo has continually optimized its global products coverage and technical solutions, to make international travel affordable for everyone.
Dear Amar,
We’re grateful that you took the time to leave us a review. Thanks a lot!