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Oojo has a rating of 4.6 stars from 1,546 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price, and second time. Oojo ranks 5th among Discount Travel sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 hours
It is usually difficult to trust third parties while booking tickets, especially international flights that are very costly. But Oojo made it easy, sent immediate updates on email, and provided all the required information and flight details.
I wanted to share my frustrating experience with Oojo.com in case others have faced the same issue. I booked business class tickets they advertised for $5,063.88, which was significantly lower than other competitors. The price seemed like a great deal, so I completed the booking and my credit card was charged. However, instead of issuing the tickets, they later sent me an updated "optimized travel plan" quoting a much higher price (around $7,400). When I asked for the tickets at the original price, they claimed that the price had increased because the seats were no longer available. What's shocking is that even after telling me the lower price was unavailable, they continued to display the fake price on their website for days, misleading other potential customers. This bait-and-switch practice is unacceptable and feels incredibly dishonest.
Son vuelos muy baratos, excelente servicio, me gustaria que la pagina estuviera disponible tambien en español.
Date of experience: July 11, 2022
Fue una de las compras más fáciles que tuve. Muy sencillo y practico
Date of experience: July 15, 2023
Thank you for the opportunity to serve you. I also want to thank you for taking the time to share your thoughtful review. We appreciate your trust!
Me encanto facil de usar y barato muy bueno de seguro comprare mas vuelo
Date of experience: October 25, 2022
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Я очень благодарна. Все было быстро и понятно. Всего вам наилучшего и спасибо за работу
Date of experience: October 10, 2022
Hi Lana,
Thank you so much for your amazing review! We are so happy to hear that you are enjoying working with us. Thank you for taking time out of your day to leave us this super kind review.
From all of us at OOJO family, we look forward to seeing you again soon.
Grackas muy facil de manejar y todos predispuestos a ayudar!
Date of experience: August 16, 2022
Thank you for the 5-star review! We value your feedback and can’t wait to assist you again.
Awesome Customer Service. Awesome Customer Service
Date of experience: August 12, 2024
Dear Customer, Thank you for sharing your thoughts with us. Your feedback is invaluable, and we appreciate your trust in our services. We look forward to serving you in the future.
Nice NiceNiceNiceNiceNiceNiceNiceNiceNiceNiceNiceNiceNiceNiceNiceNiceNiceNiceNiceNiceNiceNiceNiceNiceNiceNiceNiceNiceNiceNice
Date of experience: September 27, 2023
Thank you for this wonderful review! We are very happy you found our services to be nice!
Ahkil was a big help. Thank you!
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Date of experience: March 2, 2024
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Since founded in 2011, Oojo has continually optimized its global products coverage and technical solutions, to make international travel affordable for everyone.
Dear Juan,
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!