- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Oojo has a rating of 4.6 stars from 1,530 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price, and second time. Oojo ranks 5th among Discount Travel sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 hours
One of my flights was cancelled so I had to change it. They gave me the best options and I was able to pick a even better connection flight. I am very happy with their service! The wait time on hold less then 1 minute, the overall conversation less then 10 minutes.
I wanted to share my frustrating experience with Oojo.com in case others have faced the same issue. I booked business class tickets they advertised for $5,063.88, which was significantly lower than other competitors. The price seemed like a great deal, so I completed the booking and my credit card was charged. However, instead of issuing the tickets, they later sent me an updated "optimized travel plan" quoting a much higher price (around $7,400). When I asked for the tickets at the original price, they claimed that the price had increased because the seats were no longer available. What's shocking is that even after telling me the lower price was unavailable, they continued to display the fake price on their website for days, misleading other potential customers. This bait-and-switch practice is unacceptable and feels incredibly dishonest.
Clear and easy booking process. Also cost less than the other websites.Thanks
Date of experience: December 3, 2024
Easy to navigate. Secure, not sure as I used it for the first time.
Date of experience: November 21, 2024
Thank you for your review! We're glad to hear that you found the platform quick, easy, and convenient to navigate.
Easy to use and with complete details. Immediately after booking got the confirmation mail.
Date of experience: November 13, 2024
You are so welcome! We are so happy to hear about your satisfaction with our website! Looking forward to assisting you once again whenever you desire to travel!
You are so great by following up with any changes or updates
Date of experience: November 27, 2024
Dear Customer, we appreciate your positive feedback! It’s wonderful to know that our team met your expectations. We’re here to help with all your future travel needs!
Everything went as it should. I'm very impressed. I will definitely use these guys again.
Date of experience: September 19, 2024
Thank you for the opportunity to serve you. We also want to thank you for taking the time to share your thoughtful review. We appreciate your trust!
Was an easy experience to book a flight.
Found best price and everything. Would highly recommend
Date of experience: September 17, 2024
We also want to thank you for taking the time to share your thoughtful review. We appreciate your trust
Fast booking, easy to book and that is it what else do you need?
Date of experience: October 2, 2024
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
I book my tickets in few minutes it is really good service
Date of experience: October 1, 2024
We put a lot of effort into make our service as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it.
Very accommodating and helpful. Replies on time, along with details.
Date of experience: September 27, 2024
Thank you for the five-star review! We’re thrilled to hear that you found our service accommodating and helpful, with timely replies and detailed information.
Good manner, friendly customer service, try best to find you the lowest fare.
Date of experience: October 2, 2024
We are always trying to bring the best services.Thank you for the 5 stars.
Serious company and good prices that serve in a timely manner
Date of experience: October 6, 2024
We are so happy to hear about your satisfaction with our website! Looking forward to assist you once again whenever you desire to travel!
Excellent service
Well done easy access the price is good
Date of experience: October 16, 2024
Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our service and found the pricing to be good.
Thank you for helping us change our flight at a very reasonable price.
Date of experience: October 21, 2024
Many thanks for being our customer and taking your time to leave us a positive feedback! Your satisfaction is our goal and we are so happy we've been able to achieve it!
Ok you're all good this is pretty stupid review to fill out
Date of experience: November 8, 2024
Dear George F,
It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID:348965
Please email this ID at feedback@oojo.com
With your booking confirmation number, and we will get in touch with you.
Easy to follow website, everything went very smoothly
Date of experience: November 4, 2024
Dear Customer, Thank you for choosing us as your travel partner, and for taking the time to share your positive experience. We're here whenever you're ready to embark on your next adventure!
Always provide best price on Air tickets quick and easy to use web
Date of experience: November 8, 2024
Thank you for your great feedback! We’re so happy to hear that you found our prices competitive and the website easy to use.
Great price and customer service. Question was answered promptly..
Date of experience: November 14, 2024
We are so glad you've been satisfied with the agent's assistance and our fares! Thank you very much for purchasing with us!
Great Service, helped me through out the process and it was very smooth
Date of experience: September 7, 2024
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
Great booking service. Easy to fill in booking page
Date of experience: September 5, 2024
Thank you for your feedback! We’re glad to hear that you found our booking service great and the booking page easy to use.
Very affordable price and wonderful client service
Date of experience: September 6, 2024
We’re delighted to hear that you found our prices affordable and our client service wonderful. Providing great value and exceptional service is our top priority, and it’s fantastic to know we met your expectations.
Booking my flight was Instant! Very quick! Fast! I love it! 🥰
Date of experience: September 3, 2024
We love hearing from you! Thank you for leaving feedback for us!
It's quick and online booking is very easy. The flights information is simple.
Date of experience: August 26, 2024
Thank you for your feedback! We’re glad to hear that our online booking process was quick and easy.
Excellent. Book many times. If can use PayPal will be good
Date of experience: September 2, 2024
Dear Customer, Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.
Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Since founded in 2011, Oojo has continually optimized its global products coverage and technical solutions, to make international travel affordable for everyone.
We are really glad to hear such a good review coming from our customers. Thank You.