Oojo

They are thiefts. They are withholding 32% of yours plane tickets costs and perform a refund in 2 to 8 weeks, just simply taking your money from you and using the rest for their business.
Avoid oojo.com online service!

Found oojo through Google flights and booked. Got the cheapest price. Received the ticket confirmation within few hours of booking. Smooth experience. Will book again through them if I see cheapest price there.

The booking process, once I narrowed down my flight, was relatively quick and easy to complete. Surprised to get a phone call shortly after from an Oojo agent who verbally reviewed all the details of my new reservation (and encouraged me to buy their paid-add-on trip insurance package). But the phone call to review my reservation nonetheless was a nice touch and detail. One thing I was a bit surprised by was discovering that my newly issued ticket, once I got it via email, had included seat assignments, even though I wasn't asked to select any specific seats or given that choice during the reservation process. I believe, now with the ticket in hand, I can go to the airline's website and update/adjust those auto-issued seat assignments. Based on my experience thus far, I'd use the service again.

Honestly was a little skeptical of the site, but due to the promotions and discounts, I've booked it once before and it was all very easy and I didn't have any trouble with my flight. This time, I'm coming back to Oojo for its discounts and ran into some credit card authentication issues (not Oojo's fault) and also had to cancel my flight shortly thereafter for an unrelated issue. I'm mentioning this because I've now worked with 3 different Oojo staff for various issues (unrelated to Oojo, more so my own), and they have been SO easy to get in touch with, so friendly, and so. Human? Appreciate the professionalism.

Website instructions were easy to follow. Filling in my information was easy to do. Purchased tickets in no time at all. Add-ons were a little high in price though. That's why only a four star review.

After reading older reviews, I was a little skeptical about booking with Oojo. However, I decided to give it a try. I am happy I did. Great customer service, fast booking, excellent price!... can't beat this.

I contacted Oojo today to request a refund for an unused flight ticket. Specifically, I asked for a refund of the tax amount and requested a copy of my receipt. Unfortunately, they informed me that they are not obligated to provide a receipt, nor can they disclose the details of non-refundable taxes. To confirm the situation, I reached out to the airlines, and they assured me that they would investigate the matter.

Based on my experience, I would strongly advise against using third-party services for ticket purchases. It is worth paying extra to receive exceptional customer service and dealing with reputable services like Oojo.

I started to purchase ticket for 3 pax as I found Oojo offer cheapest. My bank denied the payment because the daily transaction limit less than the ticket price. It is due to the original price is in US$ and my account is in MYR. Bank initially estimate little bit high conversion rate. But the sales office prepare new quotation for pay with another card. Good thing is that they hold the initial price for 15 hours although the price increased.

Everything is on one page, which is easy to use. Although I wrote 'don't change' in the title, there is one component that needs to be added, and that's an option to put the traveler's number for those with TSA pre-check. Otherwise, the experience is pretty stress-free.

Great customer service. No pushy salesman to deal with. In fact the salesman I had was very understanding and answered my questions promptly.

I booked a round trip for international travel first time through oojo. My first suggested to all travels is dont ever try this oojo. Their tickets are not perfects. I ended up paying checkin bags. Oojo ticket says something and but airlines says something. Very pathetic experience.

Booking was very straight forward, confirmation and the e-ticket received with 3 minutes. Able to manage the booking (select seats, meals etc). On the airline website immediately.

This was my first time to buy my tickets through Oojo. I am very happy with my experience, their rates were most competitive and their service is very quick, I received my ticket in my email within seconds after payment.
This was my first but definitely not my last transaction with them 👍🏻

We needed to make a change in our travel plans due to an unanticipated emergency situation.

When we called the Oojo customer service number to explain our situation the agent was extremely helpful and he provided us with multiple options and even found us a reduced change fee. I will definitely use Oojo again and refer to friends, colleagues and family.

I had a call after booking my flight tickets today, the Indian representative on the phone just hung up on my face after I said "I don't plan to buy any protection, thanks" without giving any answer. Don't employ rude people as your customer representatives whose only job is to safisy the customers. Won't use ojjo again, we are not breathing creatures who can feed you extra money with whenever you want to. If people don't agree to buy your products and you get THIS MUCH disappointed, just don't even call and disturb them.

I was a little concerned when I realized I had to make my international plane reservations through a company that I knew nothing about. BUT, this has been such a pleasure and everyone has been so attentive to my needs and changes. I would gladly work with this company for all my international travel.

I purchased five Turkish airlines tickets in February. I accidentally entered my name instead of my son's name. Promptly I've contacted oojo.com and representative Kumkum advised me to buy another ticket with the correct name. I did that and the previous (one out of five) wrong reservation was cancelled. I then requested a refund from oojo, they said they no longer have my money and I need to request it from Turkish airlines. I got an email with an approved code for a refund from TA but because oojo.com bought it with its own credit card, TA needs oojo's permission to wire the refund directly to my bank account. All I need from oojo is to write an email to Turkish Airlines stating that they agree to that. It's been October and no result. The representatives and like Mahaelani keep saying that someone from their accounting department will get back to me. I'm feed up and filing a court complaint next week

Great price. Better than any out there in the internet. If you don't believe try out a site that compares hundreds of websites in the internet and find you the best price. Make sure destinations and dates of travel are the same

Had issue with purchasing ticket due to limit on debit card. Did not know the transaction was declined from my bank until an OOJO rep called me. They were very persistent in trying to reach me which I appreciated otherwise I might have not known for a few days because I am very busy and the price of the tickets could have more. So grateful for OOJO rep being in constant contact with me to let me know the status of the transaction.

It was incredibly annoying that the price was higher than initially quoted. In all my years of using Momondo to find the best deals, this only the second time the price was higher at the company I chose. But at least it was just a bit over 30 dollars more epensive, and the rest of the experience has been very good. The representative was very helpful and conscientious.

I had a wonderful experience in booking my visit to Pakistan, Karachi with Oojo. It gives all airline options, prices, and option to get price-drop rates for a small fee. For early booking this is a great offer. Further the booking process is fast and easy to follow.

Everything was smooth from the moment I chose tickets to the moment I got an email confirmation. The customer service representative (Pebbles) called right after I finished the booking and made sure everything was correct. Great customer experience for me.

The last 2 times i've traveled to Bali I have booked my ticket with Oojo which has had the best price of all airlines & travel booking service. Thank you Ojoo...