Oojo

I purchased tickets but because I found cheaper tickets somewhere else, I immediately canceled the tickets for a refund (within 24 hours). Aside from the cancellation process being a hassle, somebody over phone confirmed the cancelation. It's been two weeks since and I haven't received the refund and every time I call they connect me to somebody in India who has no idea what I'm talking about. I've been writing to Kayak about them since they shouldn't link flights on their website to Oojo.com. This is totally a scam

Fast and simple,cheapest price hope to use it in the future. 👌

I started processing it and finished it in no time, everything hassle free, I booked my tickets from Hyderabad to Chicago and the tickets sorted out in a few minutes.

Talked with Ms Denny, it was nice talking to her, with clear expectations.
I'll call her next time i need any help with booking

It was super easy to book. Once you book someone will call you to review your information.

The customer service is terrible. I bought a ticket to Europe during the covid and the told me there there is no penalty to change the date. However when I canceled and I asked them to put a new date the ask me $240 for service charge. They are a cheaters! I never seen anything like this before.

Easy, clear interface and great prices particularly on international tickets.

Wish it had an account functionality, but otherwise perfect

Was looking for the best rate for a trip to New Delhi from LAX. Most other sites I tried(all popular ones) were at least $100 more for the same class and date for the same airline.

I purchased my international flight ticket from oojo and they convinced me to purchase the protection plan for each ticket which cost me additional $120 for each ticket. I was happily bought the plan as it has so much benefit in times when the flight get canceled or delayed and so much. But in reality, when my domestic part of the flight got delayed I was unable to catch the international part of the flight. So I told them to refund my money so that I can purchase a fresh new ticket from them. They refused to do so and exchange one of the ticket and charge me over $600. I was really mad but had no choice and pay the amount. I need a fare explanation of this incident, but for now I will never purchase ticket from oojo anymore or not refer others to do so. I will be happy if somebody responsible get back to me.
My name is Mohammed and my phone # *******715.

Easy to understand when buying airline tickets
It took two weeks searching other platforms for tickets, but I got it in one hour searching Oojo through kayak.

I hope the culture of tips gets minimized in the USA. After living in New Zealand, where employers pay their employees a decent wage, coming to the USA, where employees seem to need to seek out customers to pay them through tips, I find it disgusting. Oojo should not try to promote this sick cultural feature of American sub-par economy even further.

I started on Kayak and once I chose the flight it took me to the Turkish airline site. I signed up for your membership. I paid the travel insurance and it was pretty straight forward. I think that screen could be more clear. You gave pictures on the left but I'm not certain that is what the travel insurance I bought is what is covered in the pictures.

The only worry I have is making my connecting flight. I understand the Istanbul airport is large and the flight pattern I as offered only gives me 1 hour to make my connecting flight. I guess that is all I'll need. I hope so. I tried to choose a flight with a longer layover but it wasn't offered at that price on the Turkish site but was offered on Kayak but I wasn't able to book it. Don't know why.

I was booking for international flights from ORD to BBI and got the cheapest price from Oojo. Whereas other travel agents/websites were showing more prices. My only feedback for Oojo is to include the Multi-city option for the multiple segments in one booking. That option was missing

Hoping we can choose our seating off hand. Was only given "aisle or Window" Would be nice to already know our seat #'s.

I liked that the company called me to confirm my booking.

So to start with the horrible verification proces where you have to send your selfies with your id/credit card. Then have to wait few days for the agent to call you to confirm it, in the end they said they could not charge the ticket, however they could charge that verification process? The last phone with them the guy could not find me in their sistem with my name or the reservation code. Waste of money and time. I am a seaman and this is the first time i go through this stupid proces. Put your card, your details and done, but not with these guys. Skip for your own sake.

It was so easy booking on this site and the price were way cheaper than other companies!
Thank you for giving me the best deal!

They have given me the good information about the flight, baggage information, etc.

Easy booking experience. The only thing that would've made this experience better is if there was an option to select my seat preferences.

The booking process was quick and easy. Email confirmations were received immediately after booking.

Ease to deal with. Were friendly. Looking forward to going on this trip and in the future will use oojo again because oojo makes me veel like oojo oojo oojo

My first time using Oojo, so far so good. Nice and easy to use the website

After I booked my flight through OOJO, I realized that this "travel agency" provides no service because every question I asked I was referred back to the airline. What I did get is phone calls to sell me insurance and other worthless products. I was also told that OOJO will charge a service fee of $350 on top of airlines' service fees to make any alternations, therefore, I should consider buying insurance from OOJO so they can waive that "processing fee". My God, what a bunch of scammers.