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Oojo has a rating of 4.6 stars from 1,547 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price, and second time. Oojo ranks 5th among Discount Travel sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 hours
It is usually difficult to trust third parties while booking tickets, especially international flights that are very costly. But Oojo made it easy, sent immediate updates on email, and provided all the required information and flight details.
I wanted to share my frustrating experience with Oojo.com in case others have faced the same issue. I booked business class tickets they advertised for $5,063.88, which was significantly lower than other competitors. The price seemed like a great deal, so I completed the booking and my credit card was charged. However, instead of issuing the tickets, they later sent me an updated "optimized travel plan" quoting a much higher price (around $7,400). When I asked for the tickets at the original price, they claimed that the price had increased because the seats were no longer available. What's shocking is that even after telling me the lower price was unavailable, they continued to display the fake price on their website for days, misleading other potential customers. This bait-and-switch practice is unacceptable and feels incredibly dishonest.
I had an easy time making this order, as the sight gave a good overview of options.
Date of experience: February 25, 2024
Got best rate on air tickets and was very and fast to book.
Date of experience: January 26, 2024
Thank you for your great review! We wish you safe travels.
Great experience, I love it. Ticket came within ten minutes of transaction.
Date of experience: February 24, 2024
Dear Syed, Thank you for choosing us for your travel needs, and we and we look forward to the opportunity to serve you again.
It's has been one of the greatest experiences in my search for tickets, fast, safe and the price the best
Date of experience: October 30, 2022
Dear Marco,
Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!
Very easy to use, no much problem. It didn't take me up to ten minutes to finish the whole transaction.
Date of experience: September 19, 2022
Dear Anthony,
Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences.
Very convenient and easy love the prices saved a lot of money
Date of experience: February 22, 2024
Dear Niveen, Thank you for taking the time to share your experience with us. Your feedback is valuable, and we appreciate your trust in our service. We look forward to serving you again in the future.
I am the first time user of this site and i found the best price given by Oojo! Payment procedure was smooth also.
Date of experience: September 3, 2022
Thank you very much for sharing your review. We love hearing from our customers.
I found the best price using Oojo and got a call in minutes to verify that I am the card owner. Great experience.
Date of experience: August 2, 2022
Dear Ertugrul,
We’re happy you had a fantastic time with us!
Thanks for your trust, we’re thankful for amazing customers like you.
Cheap flights and very easy to use. Its a little slow but overall wpuld use again
Date of experience: January 2, 2024
Melek S., Thank you for your feedback! We're pleased to hear that you found our flights affordable and the platform easy to use.
You are a excellent jobs it is a fair or reasonable amount of price
Date of experience: May 24, 2023
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!
Lam was friendly and able to answer all my questions and assist when needed.
Date of experience: October 15, 2023
We are so proud of our agents seeing such an amazing review! Thank you for having time to recommend one of our best agents to other customers!
Very clear assistance with a lot of questions and some complications with payment verification.
Date of experience: April 20, 2023
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
Excellent service - could not expect more. I was surprised at the price, the best.
Date of experience: March 12, 2023
We really appreciate you taking the time to leave us a review.
Great experience with you guys great and easy questions
Date of experience: February 17, 2024
Thank you for the great review! Safe travels.
Agent went out of his way to help me to arrange my seat selection
Date of experience: October 16, 2023
Many thanks for being our customer and taking your time to leave us a positive feedback!
I use your site because I have been provided good service in the past.
Date of experience: July 29, 2023
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
It's cheap and easy to book and got $100 off from the actual price.
Date of experience: October 3, 2023
We are always trying to bring the best services.Thank you for the 5 stars.
Prices change every minute I try to buy but the prices are good
Date of experience: January 19, 2024
Dear Maryam, we understand that dynamic nature of pricing may be a frustrating experience and appreciate your patience. We're glad to hear that despite the fluctuations, you find our prices favorable.
As easy as 1, 2, 3. I just booked the flight and I have not traveled just yet. So far everything is looking good.
Date of experience: October 24, 2022
Thank you Ayman, for your 5-star review! We love hearing from you! Thank you for leaving feedback for us.
Best customer service thank you for serving us🙏🙏👍👍👍
Date of experience: February 17, 2024
Dear Shenouda, We appreciate your feedback and are thrilled to hear about the positive experience you had with our team members. Thank you for choosing us, and we look forward to serving you again.
The representative Indranee was amazing and patient and helped me with every step of my booking
Date of experience: October 9, 2023
Dear Israel D.,We are glad to hear that our agent Indranee was able to meet your expectations. Thank you so much for your positive feedback!
I found the best price, I heard about LOT Company that is a very good one with very good services, that's why I choose it.
Date of experience: January 16, 2024
It's great to hear that you found the best price and chose LOT Company based on their reputation for excellent services. If you have any further questions or if there's anything else we can assist you with, feel free to let us know. We appreciate your business and wish you a wonderful experience with LOT! Safe travels
Very effective and to the point to which i did not lose timevto get my flight.
Date of experience: January 17, 2023
Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.
Great company and perfect service thank you so much
Date of experience: February 13, 2024
Thank you for your kind words! We're thrilled to hear that you had a great experience with our company and that our service met your expectations. If you ever need assistance in the future, don't hesitate to reach out. We appreciate your support!
Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Since founded in 2011, Oojo has continually optimized its global products coverage and technical solutions, to make international travel affordable for everyone.
Dear Tone, Thank you for sharing your feedback with us. We appreciate your input and are pleased to hear about your experience. We value your business and look forward to serving you again in the future.