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Oojo has a rating of 4.6 stars from 1,547 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price, and second time. Oojo ranks 5th among Discount Travel sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 hours
It is usually difficult to trust third parties while booking tickets, especially international flights that are very costly. But Oojo made it easy, sent immediate updates on email, and provided all the required information and flight details.
I wanted to share my frustrating experience with Oojo.com in case others have faced the same issue. I booked business class tickets they advertised for $5,063.88, which was significantly lower than other competitors. The price seemed like a great deal, so I completed the booking and my credit card was charged. However, instead of issuing the tickets, they later sent me an updated "optimized travel plan" quoting a much higher price (around $7,400). When I asked for the tickets at the original price, they claimed that the price had increased because the seats were no longer available. What's shocking is that even after telling me the lower price was unavailable, they continued to display the fake price on their website for days, misleading other potential customers. This bait-and-switch practice is unacceptable and feels incredibly dishonest.
Easy to book a flight even though the first booking was cancelled.but the price for our flight to
Date of experience: August 25, 2023
Very easy to use the site. The price is reasonable.
Date of experience: October 1, 2023
Thank you for your positive feedback! It means a lot to us.
Quick and easy navigation. Easy to enter data compare to other similar sites. Price is also low compared to other and shortest time.
Date of experience: September 23, 2022
We’re so grateful that you took the time to leave us a 5-star review. Thank you!
Easy to book flights travel to Asia. Best websites deals
Date of experience: July 15, 2023
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!
Great job! Thank you so much! I appreciated! 5 stars
Date of experience: December 14, 2023
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Easy use of website for booking flight for two seniors
Date of experience: June 13, 2023
We are happy that you are satisfied with our products and services.Thank You.
Easy to talk to and straight to point, so over all its good experience.
Date of experience: February 24, 2023
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Easy to navigate and understand. Online form is very efficiently set up.
Date of experience: December 11, 2023
Dear Clifford, Thank you for your positive feedback! We're glad to hear that you found our platform easy to navigate and understand. We appreciate your recognition of the efficient setup of our online form.
Easy, efficient, delivered what they promised quick and easy
Date of experience: October 18, 2023
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Thank you for your help. You found the best flight change for me.
Date of experience: October 6, 2023
We put in the work to keep you and all of our clients happy. We hope to see you again.
Easy and fast, I will recommend you to friends. Very polite and courteous and very helpful.
Date of experience: August 27, 2023
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!
Cheap airline ticket, very good customer service they will explain to you everything and NO hassle
Date of experience: December 4, 2023
Thanks a lot for taking the time to write such a wonderful review!
Very good customer support. CS person helped immediately on ticket change
Date of experience: December 1, 2023
Thank you very much for sharing your great experience with us! We highly appreciate your time and cooperation and would be so pleased to assist you once again!
Very nice to be called by a real person assigned to a customer/ticket.
Date of experience: June 19, 2023
It is our pleasure to hear your valuable feedback. Thank you!
No problem when I purchase no price change accurate
Date of experience: February 24, 2023
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Easy transaction and the cheapest price on the net
Date of experience: February 21, 2023
We are trying to be the best.Thank You.
She was very nice, cordial and attentive, and pleasant!
Date of experience: September 9, 2023
Thank you for the wonderful review! We wish you safe travels.
Great customer service, I love the follow-up call back experience.
Date of experience: November 25, 2023
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
This is my first time using this service so far so good
Date of experience: March 7, 2023
Thank you very much for your positive review! Looking forward to assist you once again and in a most professional way!
Had to change the date for the ticket to a later date and the agent was very patient and courteous.
Date of experience: May 16, 2023
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
I never had a problem I was satisfied with you.
Thank you
Date of experience: September 16, 2023
We are trying to be the best.Thank You.
Very good service and excellent customer service very nicely resolved
Date of experience: November 9, 2023
Thank you very much for a 5 stars review! Our agents are doing their best to satisfy the customer and we appreciate them a lot!
They are very bad very bad customer service... bad about everything do not book with them. Very bad customer services
Date of experience: June 10, 2021
Dear George,
Thank you for taking the time to give us your feedback. We are sorry that you had a negative experience with our customer service department. Our goal is the total satisfaction of our customers and to provide a positive experience. Please send us your contact details and Booking Confirmation Number at feedback@oojo.com
for investigation.
Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Since founded in 2011, Oojo has continually optimized its global products coverage and technical solutions, to make international travel affordable for everyone.
Thank you for your feedback! We put in the work to keep you and all of our clients happy and hope to see you again