- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Oojo has a rating of 4.6 stars from 1,540 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price, and second time. Oojo ranks 5th among Discount Travel sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 hours
It's my first time booking a flight with any third party site and so was very stressed but the price was very attractive so went ahead and called and was guided very well by Kalan who put me at ease and helped me book the ticket online. I didn't like that they could not do it for us. But guess in a way it's good that we don't have to give our card details to anyone. Immediately after I booked I got my e ticket in a min and I checked the ticket with booking details on the airline site and it was there. Was able to put my meal details and was at ease. Thank you for the easy process
I wanted to share my frustrating experience with Oojo.com in case others have faced the same issue. I booked business class tickets they advertised for $5,063.88, which was significantly lower than other competitors. The price seemed like a great deal, so I completed the booking and my credit card was charged. However, instead of issuing the tickets, they later sent me an updated "optimized travel plan" quoting a much higher price (around $7,400). When I asked for the tickets at the original price, they claimed that the price had increased because the seats were no longer available. What's shocking is that even after telling me the lower price was unavailable, they continued to display the fake price on their website for days, misleading other potential customers. This bait-and-switch practice is unacceptable and feels incredibly dishonest.
Wonderful agents that were ready to help and solve my problems
Date of experience: August 27, 2023
Easy to book online and prompt customer service follow-up. Thank you!
Date of experience: August 25, 2023
Thanks so much for sharing your experience with us. We hope to see you again soon.
Great rates, and no jumping through hoops or added in charges while booking. I would definitely come book here again!
Date of experience: November 6, 2022
Dear Jake, thanks a lot for this nice feedback.
First time using this web it was easy access Have great prices and options compare to the rest
Date of experience: September 2, 2023
Dear Mazen A., Thank you for your kind words. We are grateful for your feedback.
Good experience. Representative was knowledgeable and provided excellent service.
Date of experience: August 29, 2023
Thank you for your feedback! We put in the work to keep you and all of our clients happy and hope to see you again
I ordered a ticket. Went smoothly. Good price. They courteous.
Date of experience: August 28, 2023
Thank you very much for sharing your positive experience with others, we really appreciate it!
Very good quick ticketing process and excellent customer service
Date of experience: February 27, 2023
Thank you for your kind words! We are thrilled to hear that you had a great experience with us.
I love that they saved me over a hundred bucks on my flight
Date of experience: September 4, 2023
Dear Michael C., Thanks so much for sharing your experience with us. We hope to see you again soon.
Best ticket price I found. Easy transaction. Overall great experience.
Date of experience: February 27, 2023
Thanks so much for sharing your experience with us!
Very helpful, quick and easy booking experiences. I love the quality of services they provided
Date of experience: February 28, 2023
Thank you for your excellent feedback!
I booked international flight ticket and received confirmation very fast, at the lowest price too.
Date of experience: February 28, 2023
We are happy that you are satisfied with our products and services.
Easy to book, reliable website And an active customer service.
Date of experience: February 28, 2023
Thank you for the kind words! We hope to see you come back for our services in the future.
Oojo and Tours offered me great service. Mike was very good agent he accommodated all my request and offered me lowest price than popular website.
Date of experience: July 7, 2021
They will never answer your phone. All the want is to charge you and then you are on your own. RED FLAGE
Date of experience: January 19, 2022
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 137365
Please email this ID at feedback@oojo.com
With your booking confirmation number, and we will get in touch with you
I found Oojo extremely easy to use. I was able to quickly book my flights at a very reasonable price.
Date of experience: May 28, 2022
Searched every website available and the best deal was on Oojo. It was easy and fast to book my ticket
Date of experience: October 13, 2022
Thank you for being our customer and leaving us a wonderful 5-star review.
Was getting a ticket for my mother, overall best price and best ticket available. Will do oojo next time for sure, enjoyed the experience
Date of experience: July 16, 2022
Dear Dennis,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime!
The girl I talked to was very sweet and accommodative. She strived to get the best fare deal for me and change my flight to desired day.
Date of experience: December 17, 2022
Dear Mangala,
We’re so grateful that you took the time to leave us a 5-star review. Thank you!
I'm so thankful to Oojo for making my trip possible. Such a helpful and fast communication. Definitely recommend to my family and friends.
Date of experience: December 17, 2020
Dear Debbie, we are so grateful for your kind words! If there is anything you would recommend us improving, please drop a line at feedback@oojo.com.
Fast and easy booking. Thank you Oojo! I'll definitely recommended you to people who looking for easy solutions...
Date of experience: June 19, 2022
I like Oojo services as my booking was confirmed with airline immediately. I also like reduced price offer.
Date of experience: November 3, 2022
We would not be able to grow and develop without feedback like yours, Sudeep. We are thrilled you had a great experience with us and hope to see you again soon.
Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Since founded in 2011, Oojo has continually optimized its global products coverage and technical solutions, to make international travel affordable for everyone.
Thank you for the wonderful feedback! It means a lot to us!