- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Oojo has a rating of 4.6 stars from 1,540 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price, and second time. Oojo ranks 5th among Discount Travel sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 hours
It's my first time booking a flight with any third party site and so was very stressed but the price was very attractive so went ahead and called and was guided very well by Kalan who put me at ease and helped me book the ticket online. I didn't like that they could not do it for us. But guess in a way it's good that we don't have to give our card details to anyone. Immediately after I booked I got my e ticket in a min and I checked the ticket with booking details on the airline site and it was there. Was able to put my meal details and was at ease. Thank you for the easy process
I wanted to share my frustrating experience with Oojo.com in case others have faced the same issue. I booked business class tickets they advertised for $5,063.88, which was significantly lower than other competitors. The price seemed like a great deal, so I completed the booking and my credit card was charged. However, instead of issuing the tickets, they later sent me an updated "optimized travel plan" quoting a much higher price (around $7,400). When I asked for the tickets at the original price, they claimed that the price had increased because the seats were no longer available. What's shocking is that even after telling me the lower price was unavailable, they continued to display the fake price on their website for days, misleading other potential customers. This bait-and-switch practice is unacceptable and feels incredibly dishonest.
It was a great experience so far to book with oojo and the price was the best comparing with other companies
Date of experience: August 2, 2022
It was a very fast service. It took OOjo less than two minutes to issue my e-ticket, which was also sent to my email.
Date of experience: August 19, 2022
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Cayanne was extremely profession and help
She answered all my questions quickly and gave me a great deal from La-Mumbai!
Date of experience: April 27, 2022
I was trying to change my flight to earlier in the month.Zephyl was so knowledgeable,kind and professional.
Thanks so much
Date of experience: November 26, 2022
Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.
Was directed to Ojoo by another sire to purchase my tickets to Manila. Easy to use and quick. Have saved them to my travel websites folder.
Date of experience: August 18, 2022
We’re so grateful that you took the time to leave us a 5-star review. Thank you!
Very easy to book and purchase ticket with Oojo. I did not hav to speak to any travel agent. I did everything online
Date of experience: August 11, 2022
Dear Anyka,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime
My experience was very good with Oojo. They were very prompt and were very professional over the phone also.
Date of experience: October 17, 2022
We really appreciate you sharing your review of our service. Thank you!
Oojo is very comparable price and it is easy to use. I used it for the first time but I like it and will refer to family and friend.
Date of experience: November 15, 2022
Hello Kristine,
We’re so happy to hear from you!
Thank you for reaching out and providing us with valuable feedback.
Have a wonderful day!
Great prices and good custmer service. I always try this website to book tickets and always get good deals
Date of experience: October 21, 2022
Dear Sanjeev,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
This is my first experience with them, it was nice experience working with Piyush! I would definitely book with them again.
Date of experience: October 2, 2022
Thank you Jyotsna, for your 5-star review! We love hearing from you! Thank you for leaving feedback for us.
It was easy maneuvering on the web site. Easy and fast reservations, payment and tickets issued was fast and completely great
Date of experience: October 31, 2022
Dear Efraim,
We’re happy you had a fantastic time with us!
Thanks for your trust, we’re thankful for amazing customers like you.
Such a prompt service! I got my ticket less than in 30 minutes. Totally appreciate and recommend Oojo!
Date of experience: December 8, 2020
Dear Laura, thanks for leaving us such a wonderful review! If there is anything you would recommend us improving, please drop a line at feedback@oojo.com.
Great service, prompt communication, fair prices. I totally recommend Oojo to anyone looking for affordable flight bookings.
Date of experience: November 3, 2020
Dear Benjamin, thank you so much for taking the time to leave us this amazing review. If there is anything you would recommend us improving, please drop a line at feedback@oojo.com.
If I can give them less I would no customers service no phone to answer always leave a message
Do yourself a favor and don't deal with them
Date of experience: June 14, 2021
Dear Hossam,
We highly appreciate your feedback and honest opinion, but we would also like to remind you that the fastest way to solve your refund, cancelation or exchange related issues is to send your travel details directly to our email add: feedback@oojo.com Thank you for your patience and understanding.
Helpful
We tried to get a good deal
The representative try his best to help us all the way
I wish him best
Date of experience: May 23, 2022
I have been using this service for a long time and I want to recommend it to everyone
User-friendly interface
Reliable service
Date of experience: March 10, 2021
Very easy to navigate The process was easy and quick to book a flight I hope my flight experiences Will go as the booking
Date of experience: June 7, 2022
No help calling for lower mach price. Paid higher price two days ago now is same airline same dates for lowerprice 345dollers. They did help.
Date of experience: October 11, 2022
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 196833
You have the possibility to reach us anytime emailing this ID at feedback@oojo.com
Thank you in advance.
I am so glad I contacted Oojo for my air ticket, the whole process was so smooth. THANKS Oojo! I will highly recommend them to my friends and family.
Date of experience: June 21, 2021
I wanted to book a flight to Mumbai. Found a good flight on Emirates.
After that booking on Oojo was an easy and smooth booking experience!
Date of experience: October 23, 2022
Dear Sameer,
Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!
I was pleasantly surprised! Great booking site by far! Best airfares and hassle free transection, They worked wonders! Thank you Oojo!
Date of experience: June 12, 2022
Dear Natia,
We are so glad to hear that you enjoyed your experience with us.
We’re always looking for ways to improve the experience of our customers and it’s great to know that we are on the right track!
Quick and easy process no hassle found the price got a discount and made my payment thank you.
Date of experience: December 4, 2022
Dear Leopoldo,
Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.
It's so easy because it's my first time to visit this website and never have a problem
Date of experience: September 19, 2022
Dear Shadir,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.
I want to thank Julia so much for going above and beyond and making it a good experience with Oojo!
Date of experience: October 18, 2022
Thank you so much for giving us 5 stars. You made our day!
Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Since founded in 2011, Oojo has continually optimized its global products coverage and technical solutions, to make international travel affordable for everyone.
Dear Khawla,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.