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    Oojo

Oojo

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Overview

Oojo has a rating of 4.6 stars from 1,532 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price, and second time. Oojo ranks 5th among Discount Travel sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 hours

Positive reviews (last 12 months): 96.3%
Positive
500
Neutral
2
Negative
17
View ratings trends
61
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How would you rate Oojo?
Top Positive Review

“Stressfree”

Bij J.
12/31/24

It's my first time booking a flight with any third party site and so was very stressed but the price was very attractive so went ahead and called and was guided very well by Kalan who put me at ease and helped me book the ticket online. I didn't like that they could not do it for us. But guess in a way it's good that we don't have to give our card details to anyone. Immediately after I booked I got my e ticket in a min and I checked the ticket with booking details on the airline site and it was there. Was able to put my meal details and was at ease. Thank you for the easy process

Date of experience: 12/21/24
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Top Critical Review

“Prices displayed on the website not honored”

Dirk W.
12/4/24

I wanted to share my frustrating experience with Oojo.com in case others have faced the same issue. I booked business class tickets they advertised for $5,063.88, which was significantly lower than other competitors. The price seemed like a great deal, so I completed the booking and my credit card was charged. However, instead of issuing the tickets, they later sent me an updated "optimized travel plan" quoting a much higher price (around $7,400). When I asked for the tickets at the original price, they claimed that the price had increased because the seats were no longer available. What's shocking is that even after telling me the lower price was unavailable, they continued to display the fake price on their website for days, misleading other potential customers. This bait-and-switch practice is unacceptable and feels incredibly dishonest.

Date of experience: 11/24/24
See critical reviews

Reviews (1,532)

Rating

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Reviews that mention popular keywords

customer service (267) credit card (35) booking process (21) travel agency (25) travel insurance (13) travel agent (25)
Thumbnail of user ruchirb1
GB
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

Easy to use, best prices. Prompt call back by representative

Date of experience: June 6, 2024

Thumbnail of user maryh1316
Mary H. – Oojo Rep

Dear Customer, Thank you for sharing your positive experience. We're glad to hear that you had an easy time booking your ticket.

Thumbnail of user ericp1937
California
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Easy to book flights and keep the price low.it provides more flights to choose. And it provides discount on each flight.

Date of experience: August 16, 2024

Thumbnail of user maryh1316
Mary H. – Oojo Rep

We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.

Thumbnail of user muhammads519
New York
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Always a good experience with oojo. I usually buy tickets for me and for my family members and I always had good experience. Immediatel confirmation and good customer service.

Date of experience: August 5, 2024

Thumbnail of user maryh1316
Mary H. – Oojo Rep

Dear Customer, Thank you for sharing your positive feedback about us. We are delighted to hear about your satisfaction with the service provided.

Thumbnail of user markc4884
Massachusetts
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

Competitive price, quick confirmation, easy web access.

Date of experience: June 6, 2024

Thumbnail of user maryh1316
Mary H. – Oojo Rep

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Thumbnail of user genevievev18
Philippines
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Booking my flight was Instant! Very quick! Fast! I love it! 🥰

Date of experience: September 3, 2024

Thumbnail of user maryh1316
Mary H. – Oojo Rep

We love hearing from you! Thank you for leaving feedback for us!

Thumbnail of user arjayv
Canada
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

Very smooth booking process, fast and awesome! I will defenitely recommend Oojo for flight bookings. Thank you Oojo.

Date of experience: May 16, 2024

Thumbnail of user maryh1316
Mary H. – Oojo Rep

Thank you so much for taking the time to leave us feedback!

Thumbnail of user shankerb1
GB
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

The best experience I ever had, within minutes of booking online, I received a call to confirm my details and within minutes my ticket were issued. Wow I mean really happy with the service … 🙏

Date of experience: April 26, 2024

Thumbnail of user maryh1316
Mary H. – Oojo Rep

Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.

Thumbnail of user anitad449
New York
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

The staff at Oojo is polite and helpful. I have used them before and have been so happy with their service.

Date of experience: August 16, 2024

Thumbnail of user maryh1316
Mary H. – Oojo Rep

We appreciate a lot your excellent feedback of the agent's assistance! Many thanks for cooperating with us!

Thumbnail of user sv178
California
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Excellent. Book many times. If can use PayPal will be good

Date of experience: September 2, 2024

Thumbnail of user maryh1316
Mary H. – Oojo Rep

Dear Customer, Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.

Thumbnail of user bens1492
California
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

I was not mistaken to book with you all the time I decided to have a vacation to Philippines. I hope I can get some discount as your avid patron, THanks and maraming salamat.

Date of experience: May 5, 2024

Thumbnail of user maryh1316
Mary H. – Oojo Rep

We are happy when our customers are satisfied,Thank you.

Thumbnail of user billm2180
Canada
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Very easy to use no confusion simple easy & quick,

Date of experience: June 4, 2024

Thumbnail of user maryh1316
Mary H. – Oojo Rep

Dear Customer, Thank you for sharing your positive experience. We're glad to hear that you had an easy time booking your ticket.

Thumbnail of user emines1
California
2 reviews
0 helpful votes
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August 23rd, 2024
Verified purchase

Booking my international flight was easy, quick, and the fare was cheaper than other sites. The customer service is quick and responsive.

Date of experience: August 13, 2024

Thumbnail of user maryh1316
Mary H. – Oojo Rep

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Thumbnail of user syeds152
Missouri
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

Was quick and good response very good service the man I was talking was very helpful and well behaved

Date of experience: May 16, 2024

Thumbnail of user maryh1316
Mary H. – Oojo Rep

We put in the work to keep you and all of our clients happy. We hope to see you again!

Thumbnail of user andrewsk5
India
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

It took me less than 5 minutes to book the tickets and get the e tickets from Oojo and also get the confirmation email from the airline. Perfect.

Date of experience: August 18, 2024

Thumbnail of user maryh1316
Mary H. – Oojo Rep

We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.

Thumbnail of user mamertos1
California
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Overall good experience and user friendly website.

Date of experience: June 3, 2024

Thumbnail of user maryh1316
Mary H. – Oojo Rep

We put a lot of effort into make our service as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it.

Thumbnail of user balajig5
Pennsylvania
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

Excellent customer service. I had a technical issue while booking online they helped by taking step by step to book the ticket successfully. Thank you!

Date of experience: April 19, 2024

Thumbnail of user maryh1316
Mary H. – Oojo Rep

Dear Customer, Thank you for sharing your exceptional experience with us! We're thrilled to hear about your satisfaction.

Thumbnail of user jeltyo
New Hampshire
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The service is great and quick as we need. Thank you

Date of experience: June 3, 2024

Thumbnail of user maryh1316
Mary H. – Oojo Rep

We are always trying to bring the best services.Thank you for the 5 stars.

Thumbnail of user moawiahe
California
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

I appreciate trev working with me and being patient he made the process super easy I spoke to almost 7 agency's but trev was great!

Date of experience: August 3, 2024

Thumbnail of user maryh1316
Mary H. – Oojo Rep

Your agent would be so pleased to hear your words of appreciation! Thank you very much!

Thumbnail of user jamesn2345
Texas
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Easy booking. An Oojo representative called right after booking to make sure everything was correct.

Date of experience: August 12, 2024

Thumbnail of user maryh1316
Mary H. – Oojo Rep

Dear Customer, We wanted to extend our sincere thanks for your glowing review! It brings us immense joy to know that your travel experience with us was enjoyable.

Thumbnail of user georgek1536
Georgia
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

It was quick, informative, without a hustle, great!

Date of experience: June 2, 2024

Thumbnail of user maryh1316
Mary H. – Oojo Rep

Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.

Thumbnail of user asada88
GB
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Listened well and tried his best to help. He was patient and gave me real expectations of the wait time.

Date of experience: July 31, 2024

Thumbnail of user maryh1316
Mary H. – Oojo Rep

Dear Customer, We value your positive feedback on the service delivered by our representative. Your decision to entrust us with your travel requirements is truly appreciated.

Thumbnail of user richardc5081
Nevada
1 review
0 helpful votes
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June 10th, 2024
Verified purchase

Vikram was very cool, friendly and helpful thank you very much, I'll highly recommend you….

Date of experience: May 31, 2024

Thumbnail of user maryh1316
Mary H. – Oojo Rep

Thank you for your feedback! We wish you safe travels.

Thumbnail of user eleftherial
California
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Booked, purchased, and got receipt and itinerary within 15 minutes.

Date of experience: August 28, 2024

Thumbnail of user maryh1316
Mary H. – Oojo Rep

Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.

Thumbnail of user chrisp2739
California
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

It's quick and online booking is very easy. The flights information is simple.

Date of experience: August 26, 2024

Thumbnail of user maryh1316
Mary H. – Oojo Rep

Thank you for your feedback! We’re glad to hear that our online booking process was quick and easy.

Thumbnail of user asylkank
Maryland
1 review
0 helpful votes
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March 18th, 2024

After purchasing the tickets I got immediately a phone call with information about their another services, like how many pounds you can get per person for fly, protection plans, etc.It was really helpful. Thank you!

Date of experience: March 17, 2024

Thumbnail of user maryh1316
Mary H. – Oojo Rep

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

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From the business

Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.

Business History

Since founded in 2011, Oojo has continually optimized its global products coverage and technical solutions, to make international travel affordable for everyone.

Company Representative

Thumbnail of user maryh1316
Mary H.
Typically responds within 4 hours
Mary is a true traveler in heart and has visited more than 30 countries across 5 continents. She is caring, pays attention to detail, and knows how to meet the needs of customers.

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