Optically.co.nz

Ordered new lenses (transition) for my Tom Ford frame. The initial confirmation said 10-12 days however, it took longer but it was well communicated... the glasses arrived today and I am very happy with the result! Thank you so much and I certainly will use your service again - highly recommend 5 Star from me!

Initially a little apprehensive about buying prescription glasses online, after being quoted locally an exorbitant price, I had no choice. How pleased I am I did.
Obtaining my prescription, I forwarded same and promptly received the glasses ordered. I had though made a terrible mistake of ordering a pair far too large for the progressive lenses to work satisfactorily.
I contacted Optically Support and the matter was resolved swiftly, once the correct frames were decided, I had replacement in just over a week. Offering to return the first frames I was told not to bother.
Overall, the communication and service was beyond what I expected to receive online, in fact it surpassed many customer service outlets I have come across. In this case every effort was made to make the customer (me) happy with their purchase. I will definitely come back next prescription. Barry D Jones

Do not trust this company for special offers. They use bait and switch, change their website to conceal 48 hour dispatch guarantee after order then email you 4 days later to say the frames arrived damaged (hello, I ordered 3 pairs and got the same email for all orders) and you will have to choose something else. Despite claiming to be an NZ business I got a call from the UK after making noise. Money was taken from my account straightaway but they say it takes up to 5 days for a refund. Totally untrustworthy

Very impressed with my cheap prescription glasses and sunglasses... no way could I afford to buy 2 pairs of glasses thru my normal retailer as I need progressive lenses... thank you for offering an alternative

I was very pleased with my purchase from Optically. The glasses were made and delivered within a great time frame, better than my own optometrist, The site is very easy to use for a non online shopper. Jenny H

I have a very high correction prescription so was somewhat sceptical that glasses bought remotely would be up to the level of ones I normally pay about eight times the amount for. However I am delighted with my new glasses from Optically. They are fine for both distance and closer work. I would recommend Optically to anyone.

I purchased prescription sunglasses a month ago, was delighted with the product so have now purchased prescription reading glasses with Norfolk frames. Fantastic price and super fast delivery, just 6 days. I'm very happy with them and they look just like they did when I uploaded a photo and "tried them on".
Was great being able to track online how my order was going too.

This is the first time I used this company, I thought the glasses were better quality than I've previously purchased. They also came in two weeks. I ordered reactor light glasses and have been disappointed by how they only slightly darkened in bright sunlight. But again, this was my first experience with changing lenses, maybe I was too optimistic.

I needed a new pair of aviator glasses and ordered a pair from Optically. They arrived quickly in a free case and microfibre cloth. I like the quality of these glasses. They do not feel cheap at all even though they only cost $44. I also like that they offer a 90 day unconditional return guarantee.

Getting used to the fact that I needed glasses and then getting tested at Specsavers I became quite aware of their hard sell once the test was over.
Thanks to my wife, we found you guys online and any apprehension I had disappeared as soon as I started going through and finding what was needed.
You put my mind at ease almost immediately.
Thanks you so very much. I will be back!

My glasses came within one week, they are really light and comfortable to wear, plus the style of them is unique so I've been getting lots of compliments! The lenses are good quality too. I like the filters and size guides on the website as it made it easier to find the style I was looking for.

Simple order process, just requiring a recent prescription from my regular optometrist and choosing a suitable style.

Service was excellent, with prompt communication and VERY fast delivery. My new glasses were well packed for posting in a smart protective hard case and several layers of bubble wrap.

Loved the easy to use website, although I found the mind-boggling range of top brand frame styles, colours and lens options a bit daunting at first!

There are separate mens, womens, designer glasses and prescription sunglasses plus a titanium range. They also offer a free home trial of four different frame styles, and a simple to use, cost-effective re-glazing service for your favourite eyeglasses or sunglasses.

Especially liked the Try On feature, which allows you to upload a close up photo to their website and click on any frame to see how you would look in that style and colour.

Recommended!

Ordered prescription sunglasses which weren't right when they arrived - wrong colour lenses and the frames were slightly different to the photos shown online. Staff worked hard to put it right, and sent me a replacement pair which were perfect. A long and slightly painful process, but got there in the end and I love my new sunglasses! At least $200 less than what it would have cost from my usual optometrist too!

I am more than happy with my re glazed glasses.
The service was over and above what I expected. I am an older person and am not comfortable ordering on line.
Nothing was to much trouble, Joy helped me thru ordering over the phone
Due to Covid they took a bit longer to arrive but that was expected.
In the near future my wife wants new glasses and we will certainly use this company again.
Regards Wayne Chamberlain

I purchased my glasses from Optically, was impressed by the pricing. After recieving delivery of it I was happy and am further ordering another two of them. Also plan to order sun glasses for my wife once she gets new prescription.

I purchased a pair of prescription sunglasses from Optically in January 2017. I had never bought prescription glasses online, so was cautious especially given the price was so good. My glasses arrived, the prescription is perfect and the inexpensive frames are great. I wore them all summer and am very happy. I will definitely be purchasing from Optically again, and I am telling all my friends and family to do the same!

Optically made getting glasses affordable. The website was a breeze to use and the service was great. My glasses arrived well packaged in a very short space of time and they were just as I imagined. I am very happy with them and will buy from Optically again.

Delighted with the low price, and the look and feel of the frames. The lenses work fine too. ONly downside - after two months my sunglasses frame snapped around one of the lenses, after they were lightly squashed in my breast pocket. Am being sent a replacement pair now though, so all good.

I have been wanting prescription sunglasses at a reasonable price for a long time. I was so glad when I found Optically. A wide fantastic verify of frames at a reasonable prices. Spot on with the frames and script I ordered and fast delivery. Great service

I recently got a pair of prescription glasses from optically.co.nz and was pleasantly surprised by the wonderful and quick service, the huge range of products and really affordable prices! I really love my glasses and the quality is great! I will definitely be back again!

Ordered over the Christmas period. Emailed with no response, rang a few times, eventually got to speak to someone who assured me that they were on there way. Two weeks later still no sign, emailed again - no response. Rang and eventually spoke to same guy (Frances) and assured me on their way. Two weeks later still no glasses. Having read all the reviews about being rougue company I rang again spoke to same guy and he said they were on their way. Eventually had an email to say on their way. I managed to track them and they arrived a few days later. Had to take them to 3 opticians to sort them out. They all said frames were good quality and lenses were excellent, but they couldnt make the progressive lenses fit (this may have been down to my measuring). Would buy again but not progressive.

I ordered glasses with my new prescription 4 weeks before my holiday because I needed them to be able to see on my holiday however they did not arrive before my holiday and kept saying 'they will arrive soon'. They day before my holiday when they still hadn't arrived I had to go to an emergency optometrist to get a set, this ended up costing me a lot more than even normal glasses. When I emailed Optically after I got back off holiday they did not reply.

Since writing this review, I received a reply from Optically offering a partial refund of $13.60.

I've now been waiting 6 weeks for my order. Communication is poor. Avoid this company like the plague, I wish I'd looked up reviews before using this site.