Optically.co.nz

I got a great pair of glasses from optically, they were only $30 inc postage and came within two weeks. I used to online trying on tool where you use a photo of your face, which gave me a good idea of what they would look like on. When the first arrived intiogunt they were about large but I soon got used to them, and now I love them! I have also received so many compliments, no one can believe how cheap they were. Would definitely ship again

I had no issue with the glasses or prescription, but the aftercare I received from optically.co.nz was appalling. If you have an issue, they are extremely slow with communication and are not happy to rectify the issue. There are much better websites out there, I'd avoid these guys!

Delivery was very quick, but even though frames were advertised as available they were unable to supply the frames I wanted. The replacement frames are not as good as expected but lenses are good. Service and dispatch was great.

I am very impressed with optically, they are very helpful, friendly, great communication. I had my glasses regaled in my existing frames, The index lenses I had ordered previous to my script were not on shelf due to my eyes being so terribly bad, they however explained this to me and sourced the lenses I needed, and the team at optically did not hesitate to respond to my emails as I asked so many questions they verified step by step till my glasses arrived. Once arrived I was very pleasantly surprised at the work they did as they were very professional clean and bang on I could see 100% they did a very great job and I'm very happy with their service I highly recommend optically

It's great that now when you go in for an eye check up, if you need glasses they give you the script. This means you aren't limited to just their store.

Optically.co.nz is great. They have designer eye wear(like my Marc Jaccobs) and with the ability to upload a photo you can get a rough idea of what style and size looks good on your face.

They have good search criteria so you can only look at the designs that will suit and prompt delivery.

Would definitely recommend and use again.

Great service, second time using them and both times have been very good. My glasses are of a high quality and better than I could have hoped for along with a MASSIVE saving compared to a high street store

My glasses were made using Safilo frames which I've never had any trouble with.
The lenses chosen for a progressive prescription were Kodak Digital Unique. I provided both the opticians measurement of my PD and photographs of a front on view of my face wearing glasses with similar sized lenses marked for the pupil position.
The results for the user are visually excellent with a good range of viewing distance range especially in the vertical plane and compare well with Hoya lenses of the same prescription. The only downside is a thickened bottom edge to the lenses when compared with the equivalent Hoya lenses. The top edges are the same thickness as the Hoya lenses but the lower sides and bottom edge are noticeably thicker for an almost identical refractive index plastic.
The coatings seem to have the same effectiveness as the Hoya coatings I'm used to (long term durability remains to be seen) and the fit of the lenses to the frames is excellent.

I buy luxury brand frames (LV, Gucci, etc)

I've had 4 orders so far to reglaze my glasses and all have come back perfect and accurate of my prescription. I trust these guys with my expensive frames

They do come late, but this doesnt matter as my frames come back in the same state as I sent them

I tested 4 frames originally, which was nice, the box coming quite quickly, within 2 days if I remember correctly. Returning the packaging with the chosen carrier was weird as the website, local number and 0800 number didn't contact anyone. I had to email support to arrange the pickup. Still, wasn't a huge hassle.

My first order took maybe nearly two weeks. However when it arrived the prescription felt off. Now, technically the prescription process online was correct and legit. It turns out, the prescription I got from SpecSavers didn't have a PD value which was what was causing my prescription to feel weird. Once I had this measured I told Optically and they generously collected my glasses back and dropped the correct prescription in as a top priority. Now the specs are great.

So essentially, this process is smooth and clean assuming you get all of the relevant data and Optically gets it within their system. I do not recall having the option to put that in their online form though. Maybe someone can correct me.

Long story, short. It was a longer process that I would have originally imagined but my experience may be a bit of a one off. Would still recommend them as they were exceptionally accommodating through the progress.

So many options and caters to all budgets. My glasses arrived in less than two weeks and perfectly matched my prescription. Great service and greay products. Will definitely be ordering again.

Very easy to order, and they keep it simple and also have a chat line for any xtra help. Great Site. Will order again and recommend to my friends and family.

The best I can say is that they're an ok option in NZ's limited online affordable glasses market, with decent selection / variety but leaving quite a bit to be desired in execution:
1. Half the glasses on the site have no 'try on' feature, and the 'upload photo' feature is glitchy.
2. Of the 2 pairs I ordered neither looked like their photo (one was deep dark blue rather than bright light blue, the other was matte bronze/gold rather than shiny bright gold). This is a big issue especially as they don't cover shipping for returns.
3. Phone support / customer service is frustratingly unreliable, there isn't even a proper voicemail (ridiculous for a business), and half the time no one picks up (there is no 'call waiting'). When answered, they're certainly polite and try to be helpful, but then no promised follow-up.

The quality of the frames and lenses themselves is decent, but not memorable / exceptional or anything to make me want to roll the dice with them again.

I bought my last pair through Zenni and was very satisfied, tried Optically to avoid the additional time and hassle of international shipping/returns (though shipping still took 2-3 weeks so in hindsight I would've just done Zenni again).

Can't say much more. Brilliant for people who don't live in big centres, no need to rush to pick frames on the day. Truly awesome. Thank you.

Great product and a great price, only gripe I had was the frames don't sit on my nose perfectly - a little high. Other than that very happy.

I purchased my glassess in may i was i bit unsure about buying online but i recieved them and was totally amazed. I then had the arm brake off and without any hesitaion they instantly said we will repace your glassess. I mean replace with new prescption lenses and also making then lighter tint than i ordered AMAZING. THANK YOU TO EVERYONE THERE I WILL BE BACK AND TELLING EVERYONE

Easy to order, Excellent tracking of order and prompt service. Very happy with glasses received. Thank you

Received my glasses within a week
Trendy and so comfortable to wear
Lots of styles to choose from and affordable designer brands.

Great service and a very friendly and efficient staff. Will definitely recommend them to all who need glasses. A 5 star experience.

0ptically did a great job of reglazing my glasses. As good a new at half the price. Mike gave quick efficient service Highly reccomend.

Such an easy way to purchase glasses! Glasses fitted perfectly - took a while to get used to the lenses, but expected. Great customer service too.

Received new glasses very promptly. As this was the first time I have purchased glasses on line was pleasantly surprised.

Pleased with the glasses and its delivery with in the specified time frame. Would definitely buy again.

I find the website really good. I like how it has the frame details as well. I would buy again from their website.