OpticsPlanet

Literally don't waste your time giving optics planet your money. They know the usps distribution centers they use are the worst on the planet and they do not care. They just want your money. Been waiting a month for something I could of got the next day on Amazon

I ordered 2 boxs of winchester 7mm mag thought how cool to find them on Optics planet thier website clearly days in stock. So I ordered 2 box box went online next day to find out when ammunition will ship. When I saw the shipping date was 02-09-2023 I about lost it bunch of lying S. O. B well I hope some one at Optics planet reads this review as I purchased the ammunition on 06-06-2022 must be a democratic owned company allways deceiving the public.

I placed an order with optics planet on 09/09/22, I received one of two orders from them on the 15th, my objective cover on the 17th says my ocular arrives but it doesn't. I loved their website and was wanting to buy an IR scope, being a third party for Amazon you hope it's legit. When I reached out to them via email they insisted that they were right and they sent both of my lens covers. Here it is 13 days later they refuse to replace my order. I contacted them on the 17th when they said it was delivered, the 21st one day after latest due date, and today the 22nd, all responses were it was delivered. Now I'm forced to buy my ocular lense cover from Hawke directly so as far as I'm concerned they are a scam or at best a crappy, piss poor business, they don't deserve the star I was forced to push. I do have copies of my email and receipt from Hawke for my ocular, bought today. Sucks this experience keeps you from shopping the small businesses.

They assured me what I ordered was correct, it was not. I asked for a picatinny rail with the recoil lug. Was told this one had it. It doesn't. Now to get a reply or response is not happening. Never again will I give them my buisness.

Never had an issue with ordering from Optics Planet. However, I do recall the shipping times being a little slow. But that's not my issue. I placed an order recently from them- I ordered a Surefire Warcomp on a friday. Monday I get an email saying that my order was canceled because the Warcomp was a government restricted item (for sale only to military/police). It's not. I know in some states owning a flash hider is "illegal," but I do not live in one of those states. I went to Bravo Company and ordered it, had it delivered in the same week. Optics Planet is garbage. They'll never get my business again, I don't care if I have to pay more.

I am writing this review, because the poor customer service and product description. I purchased a recoil spring kit for a Glock 19 thought I was getting new packaging and a new spring kit, beware of product description as they hide behind, it came in with some substance looks like someone sneezed on it and had Covid or something I could not identify what it was nasty. Terrible customer service was no help. I contacted customer service twice before writing this review buyer beware they at least could have cleaned up the product and the packaging before they sent it. As I could tell, there was no concern about the products they ship out and no quality control. I gave them a chance to make it right.

Found their listing in Ammoseek. Bought several boxes of shells they had "in stock". Paid for the shells, received a notice a day or so later stating that my shells were back ordered for 2-4 MONTHS. The notice went further to say that they predicted that I wouldn't see my purchase until mid-February of 2021.

This is a scam, a sketchy and shady business that anyone should avoid at ALL costs. ALL. COSTS.

I tried loading my receipt but it won't take PDF files. DM me if you want proof. Happy to provide it.

I was shopping for a popular hiking boot that was sold out at most places in the size we needed. Optics Planet's website showed it as in stock. It shows up backordered AFTER I process the transaction. The date keeps moving back until I give up on it ever shipping and go buy a different pair in store as it was a gift. I had completely forgotten I had ordered it until I get a notification in my email the other day that they processed it on my account. I ordered it in MARCH, and it shipped in mid July, lol. Find your stuff elsewhere.

Absolutely poor customer service to try to help me or keep the sale. I had purchased a gun cabinet. It notified me that shipping was TBD. I had called them the next day to find out that it would only be shipped to me 9 days after, which I was good. Then they sent me a email again. Requesting that i pay freight after i was told that shipping was covered. Absolutely poor service and they have lost a customer.

Ordered a part from them on December 30,2019. It is STILL not shipped as of today, 23 June 2020. At least they haven't billed me for something thay don't have in stock.

Their subsidiary DVOR is even worse. They actually took my money 26 days ago, (over $300) and they claim the order is being processed, but NOTHING.

Good luck trying to call them. They are so screwed up that they don't bother to answer the phone. Sat on hold five time, for 20 minutes each time, just to be sent to voicemail which they admit they don't check.

Optics planet sell items they dont have in stock.
They wont tell you this until after you pay for the item. They charge a large ammount for postage and ship with the cheapest slowest service. F#ck you optics planet

I have placed order on two available in stock items on 02/13/22. My credit card was charged immediately. After 10 days the status of order was changed to 'Estimated to ship within 5-7 weeks'.
I have canceled the order but it is now in approval status and it could take another 10 days as well as credit to my credit card another 10 days after approval. They charge you right away, but you should wait to get your money back. This is a second time when I placed an order and was waiting for fulfilment. First time I ordered a scope from them and after half of year canceled the order and had a bunch of problems to get my $$$$$ back.

I ordered some rifle attachment it took forever to get to me, and when i finally got them it didnt fit correctly on my rifle. I decided to return the items and i choose a store credit for a free return. This is the 5th week after they received my return and they still haven't processed my return

My order was shipped on the 4th and will arrive the 9th. The 4th was a Friday. In the chat they told me that it was do to warehouse processing time which still does not make sense. If it was shipped their warehouse has nothing to do with it. 9 days for shipping yet still charged over 40 dollars for 2 day shipping