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Optima Tax Relief has a rating of 3.3 stars from 147 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Optima Tax Relief most frequently mention customer service. Optima Tax Relief ranks 3rd among Tax sites.
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29,428 reviews
I had recently found out that the person we trusted with our taxes, stopped filing them. For two years... I decided to contact the professionals at Optima tax. I did not know where to begin, Albert listened to me, he explained to me the process of how they work and yes, they can help. Martha M. Filed my back taxes as soon as i was able to get the documents to her. My case manager Lois Kept me informed about my case every step of the way through resolution. Turns out we were owed a refund. The first check we have received already... I would recommend using Optima Tax 100%
We started with Optima Tax back in November of 2022. We reached out to them asking if they were able to help us with our 940's for federal. They stated yes but it was going to cost $22,000.00 to do so. We paid our first payment on 11-17-2022. We finished paying them on 8-17-2023. Since we paid them in full in the amount of $22,000.00, we have not heard anything from them! When I would call, they would ask to send them the last 3 months of pay stubs. I have tired numerous times to ask for the resolution from the IRS but no response. Need Help! Don't call them...
Hai very nice and understanding of the situation. Explained the process thoroughly.
Excellent thorough
And anticipate further communication to be just as thorough
I am happy with my offer. The only thing I was not impressed with was lack of returning calls
She was wonderful and detailed about your product and a pleasure to talk to.
Very straight forward and easy to understand.
Straight to the point and happy
Hai was very helpful and very understanding and gives great detail
Optima has an excellent staff and was a pleasure to work with
Great consultation, answered all my questions. Very friendly and helpful
Very satisfied with the service so far. Greatly appreciate Hai's assistance during this process.
My experience with optima tax relief was excellent from start to finish
I experienced great customer service during a recent phone call.
My experience with Optima was excellent. I would highly recommend their services.
The service provided was professional with great attention to detail.
Optima stopped IRS harassment. They helped me come to a fair settlement. I was very pleased
Gain trust and grow your business with customer reviews.
Optima Tax Relief is America’s leading tax resolution firm. We provide a bridge that connects our clients to better financial futures by making their tax issues a thing of the past. Helping thousands of people every year, our amazing staff of tax professionals has resolved over one billion dollars of tax debts for our clients.
Our clients come first. A commitment that’s reflected in the first line of our Core Values: “Aim for excellence. Every client. Every time. No exceptions. No excuses.” And we’re unwavering in our dedication to service and social responsibility, which has earned us honors such as the Torch Award for Ethics from the Better Business Bureau of Orange, Imperial, and San Diego Counties, the Civic 50 from the Orange County Business Journal, and Glassdoor’s Best Places to Work award.
With over 600 knowledgeable and compassionate tax industry professionals on staff, we’ll work tirelessly on your behalf, helping you put your tax debt to rest.
