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Optima Tax Relief has a rating of 3.3 stars from 147 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Optima Tax Relief most frequently mention customer service. Optima Tax Relief ranks 3rd among Tax sites.
29,428 reviews
I had recently found out that the person we trusted with our taxes, stopped filing them. For two years... I decided to contact the professionals at Optima tax. I did not know where to begin, Albert listened to me, he explained to me the process of how they work and yes, they can help. Martha M. Filed my back taxes as soon as i was able to get the documents to her. My case manager Lois Kept me informed about my case every step of the way through resolution. Turns out we were owed a refund. The first check we have received already... I would recommend using Optima Tax 100%
We started with Optima Tax back in November of 2022. We reached out to them asking if they were able to help us with our 940's for federal. They stated yes but it was going to cost $22,000.00 to do so. We paid our first payment on 11-17-2022. We finished paying them on 8-17-2023. Since we paid them in full in the amount of $22,000.00, we have not heard anything from them! When I would call, they would ask to send them the last 3 months of pay stubs. I have tired numerous times to ask for the resolution from the IRS but no response. Need Help! Don't call them...
Very informative in all questions I had, offered choices in how to proceed in my situation. Having them to help gave me a lot of peace of mind.
The tax relief experts at Optima Tax Relief are available to be your dedicated resource to save you the most money while resolving your IRS debt in the shortest amount of time possible.
Hai is very efficient and wonderful to work with!
Thank you for always being here for us when we need you and for being on top of the game.
Agents don't have a clue of what they're supposed to do!
Throw your money away Same as using Optima tax relief!
Tip for consumers:
Just awful
Optima helped me resolve my issues with the IRS. Covid slowed the process down but eventually everything was handled to my satisfaction
Was very helpful and willing to explain any questions I made have. Hai was very committed to helping.
Very pleased with the progress and knowledge. I stopped stressing about my past due taxes once optima got involved.
I was given an oppurtunity that could help in the future in regards to my personal information, and also my taxes.
Devaughn Brooks was very helpful and assisted me with all my concerns. The communication was excellent and I really appreciated the follow-up calls.
A+ customer service. Everyone I spoke to from day 1 to my last day was extremally helpful in resolving my Tax problems.
No better way to have your tax Issues resolved. Handling it alone will be tougher than you know. I avoided that by trusting OTR.
He was very patient in explaining how the tax option work he also explained how the process would work with the IRS
Optima Tax Relief helps me sleep a lot better knowing that I have someone there to help out with my situation.
They did absolutely nothing but make me chase documents, and more documents, WASTE OF 5K! I spent a year working with OPTIMA, BOTTOM LINE NO RELIEF!
Tip for consumers:
WASTE OF MONEY TIME!
Products used:
COST ME MORE then just paying the IRS from the beginning
Very helpful from start to finish. All my questions were answered and he went above and beyond.
They walked me through the whole process making sure I understood every step of the way
My experience was very good, I'm so glad that I got all this out of my way, and I wouldnt have gotten this behind me without Optima Tax Relief.
Optima take care of business and make you feel good about your taxes and take all the worry away
Happy so far with the ease of the process. Hai has been great
They are polite. Gentle. Caring. Committed to the job. Good people. Thank you all for all you do.
Gain trust and grow your business with customer reviews.
Optima Tax Relief is America’s leading tax resolution firm. We provide a bridge that connects our clients to better financial futures by making their tax issues a thing of the past. Helping thousands of people every year, our amazing staff of tax professionals has resolved over one billion dollars of tax debts for our clients.
Our clients come first. A commitment that’s reflected in the first line of our Core Values: “Aim for excellence. Every client. Every time. No exceptions. No excuses.” And we’re unwavering in our dedication to service and social responsibility, which has earned us honors such as the Torch Award for Ethics from the Better Business Bureau of Orange, Imperial, and San Diego Counties, the Civic 50 from the Orange County Business Journal, and Glassdoor’s Best Places to Work award.
With over 600 knowledgeable and compassionate tax industry professionals on staff, we’ll work tirelessly on your behalf, helping you put your tax debt to rest.
