Orthoture

This company is bogus and has the worst customer service of any company I've ever dealt with. I ordered a size 12 blue shoe and they sent me a size 14 tan shoe. They then stated if I wanted a refund I would have to ship back the shoes at my cost. Or keep the shoes for a 20% refund. Unbelievable. They don't even have a 1-800 number to speak directly to someone as they are a Chinese based company. They suck!

Just like everyone else, I should have looked at reviews first. The shoes didn't fit and were not comfortable. I tried to return them but would have to pay shipping AGAIN. They gave me a 15% refund and asked to give them a positive review. It took over 2 month to just get that. So disgusted!

[SCENERY TRADE CO., LIMITED] 回复：Order *******

Do not buy from this company. Their product descriptions are false. They do not accept returns or exchanges. The shoes that arrived were poor quality, uncomfortable and definitely not "orthopedic shoes for bunions". AVOID THIS COMPANY!

Horrible, poorly made products, won't issue refunds, terrible customer service. Don't be sucked in, products are nothing like the pictures.

Total scam. Junk shoes. Mindless templated customer service emails reply to request for what was promised to be an easy return experience if needed. Totally frustrating. STAY AWAY FROM THIS BRAND!

Professional looking website, with good looking merchandise. Took payment immediately. Items shipped out of Hong Kong in a plastic bag. Poor quality merchandise looking like it had been run over on the highway. Website says 90 day satisfaction no-hassle returns. More hassle than you can imagine. First they offered 10%, then a 20% refund. They never gave us a return address. WE finally complained to the credit card company. It is still under review.