They are an overseas company falsely advertising as an Australian. The "quality" products are subpar. They act as an intermediary for cheap Chinese products rushed out the door and are significantly different from how described. The contact-us information, the refund policy, and the shipping policy on their site are false - the Headquarters address given for contact and refunds belongs to an independent hardware store, which has no affiliation with Ortorex.au. The five-star reviews on the website are misleading and fabricated. The negative, one-star reviews like mine, are blocked.
Date of experience: June 23, 2024
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