website thubmnail of OurTime
How would you rate OurTime?
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GB
1 review
6 helpful votes
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Absolutely Terrible
April 9, 2023

I didn't even get as far as registration with these guys. I explained I didn't do pay pal, the only method of payment they offer, and asked to pay by credit or debit card. They didn't seem to understand my request and kept sending me emails saying I must be at fault and I needed to change my card on pay pal! They don't listen nor are willing to address any issues you may have. And that was before I had even registered as a customer. I would wide berth them….

Date of experience: April 9, 2023
Nebraska
1 review
10 helpful votes
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TV shows will investigate everything from bums with glass cleaner and a newspaper to government officials. Why not let the world know about the phony profiles and deceptive billing practices of our time? If there is no picture it may be a phony, short sketchy profile probably a phony, expression of interest with part of their sketchy profile instead of personal remark--phony! Billing your account after you have closed it---CRIMINAL!

Date of experience: March 10, 2016
Arizona
1 review
12 helpful votes
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This site a scam
April 18, 2018

Sign up get multiple flirts, messages. Pay for higher level of service most replies stop. Within 8 days of subscribing profile is hacked, and you are not able to get into your profile. Contacted customer service. Scripted replies. Refuse to refund subscription. Give you a new temporary password that never works...
ALERT ALERT ALERT... this site is a scam

Date of experience: April 18, 2018
Florida
1 review
3 helpful votes
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I subscribed to our time 10 years ago and never met a man on there, a few sent short messages saying hello and that was it. I thought maybe it would be improved by now, But this time was actually worse! I feel like I'm an attractive woman for my age and not one man sent me a message

Date of experience: April 27, 2022
Germany
1 review
19 helpful votes
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Hard work
March 11, 2016

I sent messages to dozens of women using the site, but I've got only couple replies. Can't say the service is poor, but I'm tired of sending too many messages to various ladies. Moreover I've had more luck with primetimelove.com, so I cancelled my membership on OT.

Date of experience: March 11, 2016
Washington
1 review
11 helpful votes
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I'm familiar with dating sites, and this one is disappointing. For me, the biggest draw back is the auto responses - you might intend to send a simple "flirt" and then find out you sent a corny, pre-written message that you had no clue you were sending. Annoying and a little embarrassing, in some cases.
I'll stick with the sites that know what they're doing. This one doesn't seem to care much.

Date of experience: January 26, 2018
Texas
1 review
1 helpful vote
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Scam site!
November 26, 2022

So today I hit the like button on 2 different profiles. With in 1 minute I got a response from both women.
Both saying how they liked my profile. I don't have anything written in my profile so how can you like my profile... Also you don't know if the person is active. These profiles could be 6 months to 1 year or older.
At first I didn't pay just to see what action I would get. I had a lot of action so I payed. All 10 that Liked my profile said they liked it. I wrote to all. NOT 1 Responded. IS A BS SITE don't pay go to match or POF...

Date of experience: November 26, 2022
Canada
1 review
6 helpful votes
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Ourtime
May 29, 2022

On it for less than 5 days. Got a-report of unusual activity. Was asked to change my password. Scammers galore! Women claiming to be in sixty's turn out to be in 30's. 90+% of matches were in U.S. and ove r500 miles away from my postal code. Some from as far as California.

Date of experience: May 29, 2022
Washington
1 review
9 helpful votes
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Bad News!
September 26, 2017

It's a scam. The majority of interest came from people in other states. There were messages in the am from interested people when I went into my account to respond the same day. Message was gone. A couple of weeks before my subscription was going to renew, I had lots of activity on my account. Once the auto payment when through, there is very little activity. So they are able to manipulate, views, and messages. The only person I talked to is in a call center, they will not refund my money. It's a rip off.

Date of experience: September 26, 2017
Texas
1 review
12 helpful votes
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I had tried several different sites and was disappointed in all of them. This one made me swear them off. The final contact I had was with someone that invited me over. He didn't look like his profile pic and I found out it was 10 years old. He was also infested with bedbugs. I got out of there so fast and fortunately did not transmit them to my home.

Date of experience: May 4, 2016
GB
1 review
8 helpful votes
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I would give this dating site a minus ten. There is nowhere to leave a problem on the site. It shows that they accept Mastercard, yet it will not accept my credit card. I called the credit card company, and there is no problem with the card. It's the lousy site. Yet another failure from Sparks in Los Angeles! Does not surprise me especially with all the fake profiles. Your good hard earned money is going to fund a company that doesn't care about the clients. They could vet fake photos with Tin Eye!

Date of experience: July 18, 2023
Georgia
1 review
11 helpful votes
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Waste of money
October 7, 2016

This is an awful site and a total waste of money. Hard to believe it is still in business. Can't cancel your subscription so if you are going to try it do so on the shortest subscription because it will only take a couple of days that it isn't worth one penny.

Date of experience: October 7, 2016
Florida
1 review
9 helpful votes
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Easy to sign up and hand over your money but after that this site is a nightmare to search and navigate, constantly losing pages and pop up adds and inability to find you msg's, or the page you were just on! Terrible... They need someone to rework their website,

Date of experience: April 14, 2016
Tennessee
1 review
18 helpful votes
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Rip off site! I was trying it for 1-month but when I tried to cancel the site presented a popup that prevented me from submitting it without paying for another month! Do Not Use This Online Dating Service!

Date of experience: January 5, 2016
New Mexico
1 review
6 helpful votes
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Personally, I did not have a positive experience on this site. This was mainly due to heavy advertising on my personal home page of OurTime. I have been on several dating websites that are fantastic, and no advertising! I can understand that free dating sites use advertising, but when you are paying (OurTime is not free), then having to put up with advertising is just tacky. Because of this I only visited the OurTime website a few times and ended up wasting a bunch of money. I do not recommend.

Date of experience: March 3, 2017
Texas
1 review
23 helpful votes
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Defrauded me
March 24, 2020

In September 2019, I subscribed to OurTime for one month for $15.00 but was charged $100.00. When I complained my account was frozen. I have contacted them several times and my issue was supposedly escalated 3 times and was told the company would respond in 2 to 3 days. As of March 24,2020, I have heard nothing from them. They overcharged me and will not refund my money. It has been more than 6 months and the issue has not been resolved.

Date of experience: March 24, 2020
GB
3 reviews
16 helpful votes
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Rubbish site
October 5, 2019

Been in this site 1 week (UK version) it is full of fake profiles and site bots, typical scam site... it drags you in with loads of likes then when you pay they dissapear... the ones liking you before all of a sudden dont like you now... stay away from this site... you have a better chance meeting someone in your local high street

Date of experience: October 5, 2019
Maryland
59 reviews
209 helpful votes
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They collect very little data. I suspect one could do better throwing darts at a wall of pictures. I've used eharmony and Match and found both to be superior. Also, when attempting to stop the receipt of their unsatisfactory recommendations I had to google my question to find the procedure. I find it very, very annoying when sites make it so difficult stop receiving their services.

Date of experience: August 6, 2018
Georgia
4 reviews
10 helpful votes
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STAY AWAY
July 31, 2018

I should have read the reviews first... hacked within a week, changed my preferences, could not get back on despite changing password. The people sent were hideous and no normal clean, decent person with a brain would respond. I called customer service and this idiot John (who refused to tell me his last name) acted like it was nothing and would not answer my request to cancel. Called my credit card and they cancelled in a second - so use you CREDIT CARD to get a refund. Don't forget they charge a "one time fee" of the $3.99 - get that back too. It is also SCARY a hacker got right in and changed my data. S T A Y A W A Y!

Date of experience: July 31, 2018
Pennsylvania
2 reviews
4 helpful votes
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Sorry site
August 22, 2019

If not satisfied can I get a refund you reach out to user get no respond though this was a dating site to find someone need different kind of people those who are really looking to find someone and to pay money that's even worse

Date of experience: August 22, 2019

Overview

OurTime has a rating of 1.5 stars from 440 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OurTime most frequently mention customer service, fake profiles and credit card. OurTime ranks 52nd among Senior Dating sites.

service
112
value
124
shipping
31
returns
42
quality
103