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Ovago Reviews Summary
Ovago has a rating of 4.1 stars from 381 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ovago most frequently mention good price and great deal. Ovago ranks 15th among Travel Agency sites.
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It was hard to use the website to book flights, but the representatives on chat are wonderful.
If you have no specific preferences, at Ovago they will tailor for you various relevant options to choose from. It's a rather personalized service.
Dear Evana,
Thank you for this wonderful feedback! We truly understand that each of our clients has their own preferences, and we always aim to provide a tailored itinerary for everyone. It was a pleasure assisting you with the booking process. Please don’t hesitate to reach out if you have any questions or need further support. Wishing you a lovely trip!
Faithfully yours,
Ovago
Should have discount for seniors and veterans that be great
Dear Nhi D,
Thank you for choosing us! We’ve taken note of your feedback, and rest assured it will be reviewed. Should you have any questions, please don’t hesitate to contact us. Safe travels, and we look forward to booking more adventures for you in the future.
Faithfully yours,
Ovago
Due to the frequent change of flight schedule by the Alaska airline, I decided to canceled the flight. The OVAGO service team promptly took care of it by dealing with the airline company and gave me a full refund. I appreciate their polite and professional service!
Dear Shirley,
Thank you for sharing your experience with us! We're thrilled to hear that we were able to assist you with the involuntary schedule change and refund. We hope you’ll consider booking with us again in the near future. It was a pleasure serving you!
Faithfully yours,
Ovago
The reason I keep coming back to them for booking my flights is due to their well-trained and curteous customer support team.
Dear Rock,
Thank you for always choosing and booking with us! It’s our pleasure to provide an excellent customer experience to all our clients, and we’re truly happy to know that you find our service team well-trained and courteous. Should you have any questions or need to book a new flight, please feel free to reach out to us anytime. Safe travels!
Faithfully yours,
Ovago
Hereby, leaving a feedback in order to spread a word about Ovago. I made the right choice for my trip!
Dear David,
Thank you for choosing and booking with us! We’re glad to have met your expectations. Please know that we’re here for you if you have any questions or would like to book a new trip. We wish you all the best and hope to hear from you soon!
Faithfully yours,
Ovago
I found OVAGO by chance and was honestly skeptical at first, but I'm so glad I went ahead with them! I needed to change my travel dates, and the process was incredibly smooth. The support team was responsive, kind, and handled everything for me—including updating the ticket with the airline directly. I didn't have to stress or follow up multiple times, which is rare these days. This experience has definitely earned my trust, and I'll be using OVAGO again for future bookings. Highly recommend!
Dear Deepika,
Thank you for sharing this awesome review! We strive to deliver excellent customer service and a seamless experience to all our clients, and we’re thrilled to hear that you found the process smooth and were stress-free throughout. Please know that we’re always here if you need anything else or are looking to book your next adventure. Safe travels and we can’t wait to welcome you back!
Faithfully yours,
Ovago
Alton worked relentlessly to get us the lowest fares, and was able to somehow change our dates for us without any additional charges. We were pleasantly surprised with the level of customer service. A big thumbs up!
Dear Peter,
Thank you for choosing us! It’s our pleasure to be of service, and we’re delighted that you appreciated Alton’s dedication in delivering an excellent customer experience. If you have any questions or concerns, please don’t hesitate to let us know. We’re here to help. Wishing you a fantastic trip!
Faithfully yours,
Ovago
Amazing experience and helpful staff, they were helpful with booking the tickets, answering all my questions especially if i need to upgrade my booking and they provided me with many options
Dear Samira,
Thank you for booking with us! It’s our honor to provide you with a seamless booking experience, and we’re glad to know that all your concerns were addressed. If you have any questions or need further assistance, please don’t hesitate to let us know. We’re more than happy to help. Safe travels!
Faithfully yours,
Ovago
I have used Ovago several times now; each time it was a pleasant experience. Agents are in the know!
Dear Logan,
Thank you for your loyalty and for always considering us! It’s our pleasure to provide you with an excellent customer experience. Please know that we remain available in case you need anything else or have any concerns. Safe travels! We can’t wait to welcome you back!
Faithfully yours,
Ovago
I am impressed by their professionalism. Following a protocol, I provided them details of my flight preferences. Within minutes, I got a few great options, one of which is now booked.
Dear Raymond,
Thank you so much for this great review! We work hard to provide all our clients with flight options tailored to their preferences, and we’re extremely happy to hear that you booked with us and found our service professional. Should you need any additional support or have any concerns, please don’t hesitate to let us know. We’re here to help! Wishing you a fantastic trip!
Faithfully yours,
Ovago
Ovago left its imprints on our trip by providing a very suitable itinerary, and as we're back in town now, I would absolutely book with them again.
Dear Rubin,
Thank you for booking with us! We’re thrilled to hear that you’re considering using our services for your future travels. Should you have any questions or concerns, please don’t hesitate to contact us. We’re here to help!
Faithfully yours,
Ovago
Highly recommended to anyone looking for a reliable and customer-friendly market player!
Dear Josh,
Thank you for this amazing review! It’s our pleasure to deliver reliable, customer-focused service and support.Please feel free to reach out if you have any questions or need further assistance. Safe travelsand we look forward to having you back!
Faithfully yours,
Ovago
As a return customer of Ovago, I'm happy to share my experience and encourage others to consider and use them as a professional flight ticket provider. Each time, 1) I got my booking confirmations within minutes; 2) price/flight times/cities matched as discussed; 3) been working with industry professionals; 4) no issues encountered prior/during flights. I learned that I can trust them with my travel plans.
Dear Gabriel,
Thank you for trusting us and for always choosing Ovago! We’re delighted to hear that we’ve met your expectations and that all of your trips have gone smoothly. Please know that you can always count on us if you have any concerns or are looking to book a new trip. Wishing you a lovely journey!
Faithfully yours,
Ovago
I am gladly giving them 5 stars. To me, they turned to be a reliable travel agency genuinely careing and focusing on customer satisfaction.
Dear Alvin,
Thank you for this wonderful review! It’s our pleasure to provide you with a seamless customer experience, and we’re glad to hear that you found our services reliable. Should you have any questions or need additional support, please feel free to let us know. Safe travels!
Faithfully yours,
Ovago
The prices were really affordable, and the support team accurately addressed our concerns.
Dear Mia,
Thank you for booking with us! It’s our pleasure to provide you with seamless support and the best deals. Should you require any further assistance, please don’t hesitate to let us know, we’re here to help. Safe travels!
Faithfully yours,
Ovago
I worked with several travel agents throughout my life however, the best I came across so far are at Ovago.
Dear Andrew,
Thank you for your review and trust! We're delighted to hear that you found our agents excellent. Should you have any questions or need further assistance, please feel free to contact us anytime—we're always here to help. Have a fantastic journey!
Faithfully yours,
Ovago
We found Ovago being dedicated to serve their customers, the agents were clearly focused on addressing all our questions prior to booking as well as during our trip.
Dear Jonas,
Thank you for this amazing feedback! We're glad that all of your concerns both before and after your trip were addressed. Please know that we're here for you if you need additional support or are looking to book a new trip. It was our pleasure serving you, and we can't wait to welcome you back!
Faithfully yours,
Ovago
Upon finalizing my trip entirely, I'd like to confirm and spread around that I was delivered what was promised.
Dear Elena,
Thank you for this wonderful review! We're glad to have met your expectations. Should you require further assistance or be looking to book a new adventure, please don’t hesitate to reach out. It was a pleasure serving you!
Faithfully yours,
Ovago
As a 3rd time customer I can only think of positives about Ovago. The agency was reliable every single time, having accurate prices and confirming the flights quickly.
Dear Bella,
Thank you for always choosing us! We're delighted to hear that you find our service reliable. Should you need any additional support or have any concerns, please don’t hesitate to reach out to us at any time. Safe travels!
Faithfully yours,
Ovago
From the business
At Ovago, we are passionate about making air travel easy and enjoyable for everyone. As a leading online travel agency, we focus on delivering a seamless booking experience, helping you find the best airfare options for both domestic and international flights. Whether you’re planning a weekend getaway or a business trip, we cater to all kinds of travelers—leisure seekers and professionals alike. Our mission is to simplify your travel journey. We combine cutting-edge technology with exceptional customer service to ensure that booking your next flight is not just accessible but also affordable. We are here to enhance your travel experience, providing the support and expertise you need to explore the world with confidence.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Camilla,
Thank you for booking with us! We're delighted to hear that, despite the challenges with the interface, you still had a fantastic booking experience. If you encounter any issues or need further assistance, please don't hesitate to reach out. We're here to help. It was a pleasure serving you!
Faithfully yours,
Ovago