• Owners.com

Owners.com

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Overview

Owners.com has a rating of 1.3 stars from 20 reviews, indicating that most customers are generally dissatisfied with their purchases. Owners.com ranks 1269th among Real Estate sites.

  • Service
    3
  • Value
    3
  • Quality
    3
How would you rate Owners.com?
Top Positive Review

“Now THIS is the way to run a real estate site!”

Steve G.
9/27/14

Now THIS is the way to run a real estate site! Exceptionally easy to populate the site template and update site content, both text and photos for properties For Sale By Owner (FSBO). It is even a snap to change the order of photos by dragging a new or replacement photo to the list of photos with their thumbnails. I direct traffic to this site by the flyers I developed for the site for my horse property, which I am personally distributing to the horse-related businesses and real estate agencies in my area. I could not be more pleased with this site and update it frequently in response to suggestions by realtors who have seen my property. I sold my property without the aid of a broker by (1) buying a flat rate MLS listing; (2) posting a yard sign stocked with high quality flyers; (3) distributing flyers to any business with a bulletin board as well as targeted (equestrian and pet related) businesses because we had a large fenced horse property with a dog run and play area; (4) posting an aerial tour shot by drone web-cam on YouTube ("Marcella Aerial Tour"); (5) posting a walk-through video shot with my iPhone on YouTube ("Marcella Blvd 2"); and by shamelessly promoting the property to everyone I met. I was NEVER without my supply of flyers. Every one of the above contributed to my sale at the price I wanted for a LOG house in South Florida!

Top Critical Review

“Not a competitive platform”

Hyunsun L.
1/5/23

I have used the platform for more than 6 months and I didn't get any progress but loosing money $500.00 fee plus labor and goods. They are not giving my fees back after 3 months of third party savings of $500.00 is not reached.

Reviews (20)

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mls listing (4)
Thumbnail of user hyunsunl
New York
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

I have used the platform for more than 6 months and I didn't get any progress but loosing money $500.00 fee plus labor and goods. They are not giving my fees back after 3 months of third party savings of $500.00 is not reached.

Thumbnail of user ericl56
New York
1 review
10 helpful votes
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March 9th, 2015

They are slow and dishonest. The overall response times were very slow to making changes on my listing information. Then when I asked for a receipt/invoice their quote was "We have checked our records, however we no longer hold receipts after 30 days when our refund policy expires." Not only is it illegal for an internet company to fail to keep business transactions, it is dishonest.

Thumbnail of user kenm72
Mississippi
1 review
8 helpful votes
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September 3rd, 2015

I listed my home with owners.com. A week later, multiple phone calls and emails, my home is still not in MLS or realtor.com. They "escalated" my problem. No response ever. Don't waste your time or money! I will try to cancel and get a full refund. Unfortunately I can't recoup the value of my wasted time.

Thumbnail of user raym68
Pennsylvania
1 review
10 helpful votes
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June 26th, 2012

Initially things went well. It's a bit cumbersome because you have to fill out a profile for their site, and then you have to duplicate the effort for the local broker. Fair enough. Then a week ago, I saw my listing on yahoo and zillow had the pictures removed, called customer service, spoke to Teresa. She promised to fix the problem "in 24 hrs" and "personally deal with the issue if it is not corrected in 24 hrs". A week later, nothing. I call back and Teresa tells me the same jargon, and offers me $25 (of the 400 I paid) to take it off yahoo completely. I asked for her manager, and she told me that she was the manager. I asked for who her superior was, and she refused. They don't seem to have many people who can get anything done that you don't do yourself or isn't automated. Use them at your own risk.

Thumbnail of user kleonc
Connecticut
1 review
1 helpful vote
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June 2nd, 2022

They will try to shove all of their products down your throat. If you don't want one you're automatically not an important customer. My restaurant has been around for several years now and I was just looking for some integrations. Look elsewhere for competence, professionalism and customer service because they lack it very much so.

Tip for consumers:
Forced selling. Stay away. They’ll try to sell you everything and if you say no, your customer priority becomes nonexistent.

Products used:
None

Thumbnail of user stephaniet152
Oklahoma
1 review
7 helpful votes
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January 18th, 2019

Please read online reviews before signing with this service as a seller! I wish I would have. After paying for their $495 package, I received an email stating that they couldn't provide MLS service in my area and would be refunding my money. That is something they could easily determine before taking my money. Needless to say after more than 2 weeks there is no sign of a refund. I've submitted a dispute through my bank but that can take up to 45 days. Buyers please beware!

Thumbnail of user kays7
Utah
4 reviews
7 helpful votes
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October 23rd, 2015

Don't use them.

We paid our money, but could not find our MLS listing. When we contacted them, their email stated:...
I have never known any MLS to allow members of the public to search the MLS agents belong to. I am thinking perhaps we are looking at two different sites...
We never were able to see our listing on an MLS site by searching, but they sent us an MLS number and link that enabled us to see pictures of our home.

We did not receive even one call as a result of purchasing their service, but received over 50 calls from our FSBO listing.

They are fraud. Don't use them.

Thumbnail of user michaeld229
Oklahoma
1 review
6 helpful votes
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August 26th, 2016

I paid for the listing, filled out the paperwork, and returned it as requested. My home was listed improperly on several sites. Owner.com's response was for me to contact the sites directly. The sites were pulling the info off of the data entered by Owners.com.

The responsiveness was non-existent most of the time. When they did respond, it rarely addressed the actual question(s) I asked.

They removed my phone number from the listing and listed a realtor's number instead. That person, Dana Rowell, was 'my' realtor who listed the property (or something like that). Again, very poor responsiveness and indirect answers.

In the end, my home sold while listing only through Owners.com. Since then, I've used www.ForSaleByOwner.com. The later site was MUCH better than Owners.com.

Good grief and good riddance...

Tip for consumers:
Use another option.

Service
Value
Quality
Thumbnail of user briany7
New York
1 review
7 helpful votes
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April 23rd, 2016

I do not think that they are dishonest, just badly disorganized.
That being said, they did try to charge me 25% for cancellation fees even though they have a cancellation window. They gave no notice of the cancellation fee and never replied to any of the emails I sent to them.
I would never, ever use them again.

Thumbnail of user robm91
Mississippi
1 review
7 helpful votes
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May 19th, 2016

The most unprofessional company I have ever dealt with. They kept cancelling my MLS listing after I paid them $395. They would that an email was sent asking for the status of the property, but nothing was ever received. Instead of picking up the phone, they would deactivate the MLS listing. They are poorly run and managed, and they are just stealing from people and not providing the service they advertise.

Thumbnail of user annm320
New York
4 reviews
11 helpful votes
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July 23rd, 2017

The website says owners and everything is real estate, why the name?. The name is false, That's cheating the public of the service they provide. The service is lousy, try looking for a house in 4 places of preference and everything went out MLS, which is by real estate.

Service
Value
Quality
Thumbnail of user elmerz8
California
1 review
0 helpful votes
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June 6th, 2022

I talked with josh morning i try to explain and i feel like he's racist man couse my english is not perfect he cut the phone call and the moment try to explain to him, very rude man, sorry for owner.com to hire that kind of person.

Service
Value
Quality
Thumbnail of user dons59
Arizona
1 review
8 helpful votes
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September 14th, 2015

The wording in the refund policy is deceitful... beware... read it three times at least. They are located offshore int he Philippines... If I had known that, I would have avoided them originally.

Thumbnail of user ronh282
North Carolina
1 review
3 helpful votes
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June 5th, 2019

$395 for nothing. Transfer to "customer care" leads to a recording then disconnect. SCAM - Floor manager refuses to return call. Says they're in Atlanta... if so I'll be knocking on their door.

Thumbnail of user altisourcec1
Altisource C. – Owners.com Rep

Hi Ron,

We appreciate you sharing your feedback with us. Could you please provide us your complete details (complete name, contact information) so that we can speak with you regarding your experience? You may forward your information to customeradvocacyteam@altisource.com.

Thanks,
Altisource Customer Advocacy Team

Thumbnail of user allisonv6
Kentucky
1 review
6 helpful votes
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August 29th, 2017

Let's just make this short and sweet, the agent we used, Kristianna Earnhardt took our money and ran! Hopefully she was able to make good use of it, karma is bad!

Thumbnail of user davidl482
North Carolina
1 review
7 helpful votes
  • Send Message
November 6th, 2017

This is how scum scams money! Promise of MLS listing, non existent. Promises of zillow, trulia, Realtor.com listing, doesn't happen. Promise of refund, can't get your money back. Go to site, list your property with all your info, doesn't get to any other site. Then they Assign a Real Estate agent, listing that you input on the Owners.Com site doesn't Transfer over to the "clickitrealty.com site. You re-enter all the info with only 15 pictures ( owners.com promises unlimited pics) but can pay more if you like to go over the 15 pic limit. The clickit people talk junk about Owners.com and ask for a major credit card in case your property sells and you wait more than 24 hours to notify them. If you pay for the forms on Owners.com, you won't get them unless you pay more on another site. The lock box doesn't show up, my suggestion don't pay for that either. The lack of honesty and integrity is amazing. I want my money back. To quote John Paul Jones "we have just begun to fight" or FDR "we have only just begun to fight". Read reviews on both of these businesses. I am going to seek out a class action suit, this is nonsense. Please join me.

Tip for consumers:
Run as fast as possible!

Thumbnail of user albertoe7
Florida
1 review
4 helpful votes
  • Send Message
August 31st, 2018

Had home on owners.com for 5 months without a single call.
Rest of homes in my area comparably priced sold.
No support and very hard to contact.

Thumbnail of user steveg49
Bahamas
2 reviews
39 helpful votes
  • Send Message
September 27th, 2014

Now THIS is the way to run a real estate site! Exceptionally easy to populate the site template and update site content, both text and photos for properties For Sale By Owner (FSBO). It is even a snap to change the order of photos by dragging a new or replacement photo to the list of photos with their thumbnails. I direct traffic to this site by the flyers I developed for the site for my horse property, which I am personally distributing to the horse-related businesses and real estate agencies in my area. I could not be more pleased with this site and update it frequently in response to suggestions by realtors who have seen my property. I sold my property without the aid of a broker by (1) buying a flat rate MLS listing; (2) posting a yard sign stocked with high quality flyers; (3) distributing flyers to any business with a bulletin board as well as targeted (equestrian and pet related) businesses because we had a large fenced horse property with a dog run and play area; (4) posting an aerial tour shot by drone web-cam on YouTube ("Marcella Aerial Tour"); (5) posting a walk-through video shot with my iPhone on YouTube ("Marcella Blvd 2"); and by shamelessly promoting the property to everyone I met. I was NEVER without my supply of flyers. Every one of the above contributed to my sale at the price I wanted for a LOG house in South Florida!

Thumbnail of user mariap300
Massachusetts
2 reviews
5 helpful votes
  • Send Message
September 15th, 2018

RUN AWAY. Very unprofessional company. They are awful. I don't believe they are legitimate. SCAM.

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Thumbnail of user altisourcec1
Altisource C.

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