• Oznium

Oznium

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Overview

Oznium has a rating of 4.0 stars from 19 reviews, indicating that most customers are generally satisfied with their purchases. Oznium ranks 12th among LEDs sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
How would you rate Oznium?
Top Positive Review

“Excellent customer service”

Andre W.
11/1/15

I ordered a few cob angel eyes, redesigned my headlight ( looks great by the way) after sealing the headlights they work for a while then stop, I figured it was the little ballast that comes with the light, so I called them up, the person who answered the phone sent me a new set right away and I didnt have to send the none working pair back first... Thanks

Top Critical Review

“They are way over priced and customer service is horrible”

Joe D.
8/16/11

They are way over priced and customer service is horrible. They pretend to care in their online forum etc, but they really are bad when it comes to resolving problems. With the overly inflated prices, you would expect good customer service. Better off going to those china source websites and buying directly from china as you can now buy 1 or two if you want to far less then this guy is charging for the same thing. In fact you can probably buy 5-6 of the same item and with shipping it would be cheaper then buying a single one from Oznium.com Never again guys. Never Again!

Reviews (19)

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customer service (2)
Thumbnail of user joed17
6 reviews
17 helpful votes
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August 16th, 2011

They are way over priced and customer service is horrible. They pretend to care in their online forum etc, but they really are bad when it comes to resolving problems. With the overly inflated prices, you would expect good customer service. Better off going to those china source websites and buying directly from china as you can now buy 1 or two if you want to far less then this guy is charging for the same thing. In fact you can probably buy 5-6 of the same item and with shipping it would be cheaper then buying a single one from Oznium.com

Never again guys. Never Again!

Thumbnail of user andrew1524
1 review
2 helpful votes
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November 1st, 2015

I ordered a few cob angel eyes, redesigned my headlight ( looks great by the way) after sealing the headlights they work for a while then stop, I figured it was the little ballast that comes with the light, so I called them up, the person who answered the phone sent me a new set right away and I didnt have to send the none working pair back first... Thanks

Thumbnail of user fredhenrya
2 reviews
5 helpful votes
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January 28th, 2015

Really impressed. I got LEDs from them a couple of times. The build quality was really quite good and the packaging itself wise nice and sturdy. I felt good using them because they didn't feel cheap or anything like you usually get from China.

Thumbnail of user nicoles9
2 reviews
4 helpful votes
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September 11th, 2010

I bought my BF a few thigs from them and found their prices to be somewhat high and the quality not so great. I personally would not buy from them again. Do a google search and you can find dozens of people who sell the same stuff for a lot less. Or you can get it from ebay. Dont give these guys your money.

Thumbnail of user ambroginoi
1 review
8 helpful votes
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November 18th, 2014

I just installed these on my motorcycle. I control them with the remote relay switch. I store it in a dark tent shed and it is nice to be able to walk up to my bike with the area all lit up.

Well made, would definitely buy again.

Thumbnail of user damieno
14 reviews
29 helpful votes
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October 29th, 2013

The scanning. Led strips add a great touch to any project, I was able to
Use the blue and red led's on my cooler master cosmos 2 case I am currently
Building. I love the fact they are bright ( blue is much brighter then red
But both look incredible in person) also the ablitiy to cut 2 or 5 leds to
Fit a project is great. Only part I would change is having the ability to
Daisy chain.

Thumbnail of user tracih4
2 reviews
10 helpful votes
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December 7th, 2014

I'm a recent customer and would have to say my past experience was outstanding the employees were very friendly and went above and beyond with helping me at the time. They found out what was wrong and fixed my problem that day. They were always friendly. I would like to say thank you.

Tip for consumers:
Be sure to upgrade to Priority Mail shipping for only $1.50 extra!

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Value
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Returns
Quality
Thumbnail of user jerelg
1 review
1 helpful vote
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October 29th, 2019

I talked with a representative on getting lights for my truck and I ended up clicking the wrong size, so I just emailed them my problem and they fixed it for me in less than 24hrs and shipped out my correct lights free of charge. I would recommend getting your leds from them. There staff is great!

Thumbnail of user stevenl31
1 review
3 helpful votes
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October 16th, 2013

They sell poor quality products for top dollar. There flexible led strip are flexible but if you bend them the lights quit working and they will not stand behind there product. If you are looking for flexible led lighting stay away from this site.

Thumbnail of user jonp3
1 review
4 helpful votes
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December 12th, 2010

I bought a couple of LED lights from Oznium. One for the dome and another LED strip. The LED dome light just didn't fit (not their fault) but the LED strip did not work.

So they authorized a return for both items. Then calls me up to tell me the LED strip works and he will be charging me a restocking fee.
I was never told or ever saw anything about a restocking fee for returned items at the time of purchase.

If I had know of a restocking fee I would have purchased the times somewhere else as I now will never buy another item from this site again.

I checked the LED strip three times and it just did not work, plain and simple.

Thumbnail of user steveh61
8 reviews
27 helpful votes
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November 2nd, 2013

Well i orderd about 30 more of the blue ones and i made my own custom underbody kit... these things are better then a neon tub i just need to put a few more in some places but i only put 2 in the front and 4 on the other sides and its worth it i took me only 10 HOURS but it was worth it i love these things...

Thumbnail of user garyc364
2 reviews
0 helpful votes
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October 22nd, 2018

At first I was skeptical about buying the LED lights. I wanted a small light that could easily mount above the center console in my RAM Tradesman. It was difficult to see the cupholder or anything in the console at night. I didn't want anything super bright or as dim as a match stick, either. It's a little brighter than I wanted, but it is not so bright that it reflects off of the windshield. It definitely makes it easy to see a pack of gum or mints at night. I ordered a second one to mount in the back of the van to make it easier to find things in the back. I haven't installed it yet, but I will edit my post when I do.

Thumbnail of user courtneyg
11 reviews
59 helpful votes
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July 30th, 2010

Thier product descriptions are false. If you view the Weatherproof LED Ribbon page there is a video where the spokesmodel says... "The ribbon is sold by the foot and you let us know how many feet you want and we send you one long ribbon to the exact size you request. Wether its 1 foot or 50, what ever you want. So I tried to order a ribbon of 18 feet which is between 1 and 50 right? I was told I have to order 100 minimum. WTF? The video clearly says we will send you ONE (1) Long strip in the size you want. It does not say you have to buy 100 pieces. When I confronted the company they said that if I want to order the one piece, they will have to make it custom in china and i will have to pay more for the item plus pay for express shipping from china to the tune of $200? WTF? This company is a rip-off.

Thumbnail of user jordanm52
1 review
9 helpful votes
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September 22nd, 2014

In short
Customer service: one of the best. EVER.
Product quality: was good, now GREAT with new items.

More in depth review below.

Wanted to put a few things into perspective for some of these reviews. I've been an oznium customer for about 5 years now. At first I thought it was faulty service, but then realized it was faulty product. If you call them, if you email them or if you just go to their website and CHAT with them they will be extremely helpful and make sure you're taken care of. The owner is extremely intelligent and if there is a big problem with something, he'll be the first to step in correct a fix. Oznium seems like they just redid some operation as they offer custom stuff for their 'in house build's' they are able to do. So product seems to be a LOT better these last 2 years. "Spencer" is an incredible customer service expert and knows so much about the product. They'll test something for you on spot in their warehouse. Thank you for the incredible customer service over the last few years!

Also, for this forum thing, you have to understand, random people on the forum that is a small group of like 5 guys go on there and check on it. We have fun and keep in touch. It's even less now thanks to Facebook. Don't hate a company for the few randoms that go on there to spam.

I would give them an 8/5 stars because how great they are. Cannot wait to see what they have next to bring.

-Jmoddes from the forum!

Tip for consumers:
By far one of the most simplistic sites to navigate and understand. Enjoy.

Service
Value
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Thumbnail of user carlr50
2 reviews
1 helpful vote
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April 22nd, 2018

LEDs that I installed work amazing for my Audi cup holder project. Thanks Oznium for the fast shipping!

Thumbnail of user alexl224
1 review
0 helpful votes
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May 27th, 2018

I ordered a few LED controllers and mini outdoor spotlights for a garden landscape lighting project and had a good experience.

Thumbnail of user jackm104
6 reviews
2 helpful votes
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March 15th, 2015

THey have all the LED products you could ever want! Just wish they had LED Christmas lights, but I guess I'll have to get those from Walmart instead.

Thumbnail of user larsonb1
2 reviews
6 helpful votes
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December 13th, 2014

Great service! Just want to thank you for sending my LEDs so fast.

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Wide range of the hottest LED lights, 12 volt, flexible strips, home lighting: High Quality Products? Best Customer Service? Fast Shipping?

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