PacSun
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About the Business
PacSun, founded in 1980 in Newport Beach, California, specializes in youth lifestyle apparel, accessories, and footwear. Targeting customers aged 17 to 24, it offers trendy products through in-house brands and collaborations. Committed to sustainability, PacSun adapts to youth culture, maintaining a strong presence in the U.S. retail market.
Business Highlights
General
Parent Company: Golden Gate Capital
Year Founded: 1980
Target Gender: men, women
Shipping
Shipping Cost: $7
Free Shipping: sometimes
Free Shipping Detail: for orders over $50
Returns
Return Policy: not free
Return Instructions: items must be returned in their original condition, tags attached, and unworn.
Return Cost: $4.95-10.00 fee
Sustainability
Sustainability Score: Not Good Enough
Recycling Program: yes
Product
Style: casual, classic, minimalist
Body Fit: regular
Available Sizes: Men's (XS, S, M, L, XL), Women's (XS, S, M, L, XL)
Customer Service
Support Channels: chat, phone, email
Support Phone: +1 877-372-2786
Support Email: customerservice@pacsun.com
Payment Options
Payment Methods: card payments, financing, PayPal, Venmo, Catch, Cash App Pay
Buy Now Pay Later: Afterpay
Membership Programs
Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates
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