Loved all the outfits. They were stitched to my measurements and at a reasonable price. Customer care is prompt and delivery is on time. Looking forward to buying more outfits in the near future.
Just loved my anarkali Salwar Kameez, comes exactly as shown in the picture and the quality is also nice. I had queries regarding my order and I got good response from your customer support.
First purchase with Panash India, was skeptical but got a great deal with good pricing. The Lehenga does have the designer quality to it and is really affordable too..
Bought a saree for my mom from panashindia and she loved it. It looked great and you could really tell that it was a quality piece. Shipping was prompt and I would definitely recommend the site.
I ordered 12 same lehenga cholis for a dance show, all of them were exactly the same and perfect stitch and fit. Amazing service till the end. Thanks Panashindia you made our day :)
I was under a time constraint and needed clothes shipped out ASAP due to a wedding. Based on my previous experience, I trusted Panaash to deliver like they had before. I ordered 3 pieces of clothing - the measurement and ask I had for each piece were not met for any of the clothes. I had to take all the clothes to a tailor and the changes cost me an additional $250+ on top of the $700+ I had paid for the order. When I contacted Panaash first, they asked me to send pictures. They assured me they would provide me store credit for 2 pieces of clothing. I got pictures from the tailor, there is no store balance on my account, and I have emailed them over 6 times so far in a span of 2 weeks with no reply. I texted the Whatsapp number they provided on the website, but have received no reply from them. I will not buy from them again, and I would recommend customers to not buy from them either. This is extremely unprofessional, and not replying to a customer after they provided proof of alterations from a third source is unacceptable.
Panashindia has been one of my favourite online store to shop for ethnic wear. I have ordered an indowestern floral printed cotton dress for me which i love it. Keep it up panashindia.
It was an amazing shopping experience with Panash India. I got my order on time and I am very happy with the product quality. I also loved the customer service provided by you.
Really disappointed with the Panash policies also the customer service, they dont even bother to reply you!
Not atall expected this from Panash.
Waste of my money!
I have purchased 5 items, they were supposed to arrive by Aug 5,2023, nothing has arrived. I was contacted that one of my product that I wanted is no longer available and that they can give me a replacement product, I have said sure and the second arrival date was set to Aug 16,2023, I still haven't received my products. On top of that shopping and handling was supposed to be free, they shipped my product through DHL and never mentioned that Duty could be something I might be responsible for, anyways I paid the duties and I am still waiting and hoping to receive the product. If I don't get it by the end of the week I will have to file a complaint to see if I can get my money back as it's almost close to a thousand dollar that I have spent so far. Also their communication method is very slow and they hardly want to take any responsibility. I am just not happy with their service and I will not use any of their services ever again. I have no idea what the product will be like if I do receive it.
Answer: I have similar experience. They don't have anyone as a customer service representative may be. I regret everyday that i placed order. I lose 10000 rs due to these people.
Answer: Not certain even it will shipped you. Forget your payment. And choose your old apps viz amazon, flipkart, myntra etc
Answer: I have order 25 days back and don't hear anything yet. Every time I send them message, same answer I received, 4-5 days we will ship and then deliver.
Panash has a rating of 3.1 stars from 528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Panash most frequently mention customer service, good quality and shopping experience. Panash ranks 6th among Indian Clothing sites.
We understand that your experience has fallen far short of our standards, and for that, we're genuinely sorry. We are actively working on improving our processes and communication to prevent such issues in the future. If there's anything we can do to rectify the situation or if you have any further questions or concerns, please don't hesitate to contact us directly.