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    PandaHall

PandaHall

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Overview

PandaHall has a rating of 3.6 stars from 333 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PandaHall most frequently mention customer service, good quality, and great prices. PandaHall ranks 2nd among Beads sites.

  • Service
    113
  • Value
    112
  • Shipping
    112
  • Returns
    65
  • Quality
    108

This company does not typically respond to reviews

Positive reviews (last 12 months): 75%
Positive
3
Neutral
0
Negative
1
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Reviews (333)

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customer service (87) panda hall (30)
Thumbnail of user demetere
Hungary
1 review
0 helpful votes
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December 22nd, 2020

I ordered twice from Pandahall and everything went good. The prices are good, there are several delivery options so I can get my products quickly. All the products I ordered were pretty.

Date of experience: December 21, 2020

Thumbnail of user karenh4360
Illinois
1 review
0 helpful votes
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August 5th, 2023

Your website is shut down way to much? Why? What is the problem I'm afraid to order? Tell me what is going on

Service
Value
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Quality

Date of experience: August 5, 2023

Thumbnail of user robinh300
Virginia
1 review
0 helpful votes
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July 21st, 2019

I have placed numerous orders with Pandahall, overall their prices are amazing. I have never experienced an error in what I have ordered, but it is going to take about 10 days to get to you if you are in the US, so if you need it tomorrow, try finding what you need on Amazon. :) They have an enormous selection of pretty much ANYTHING. I have only been disappointed in one item I purchased (out of over a hundred) and that was a multi-strand bundle of Morganite. The beads were not as colorful as shown in the picture. But that happens. I have found items here that I have not been able to find anywhere else, such as seed beads that were actual stones instead of glass. I highly recommend them, but understand measurements, and bead finishes, and read the descriptions if you are picky about your stones as I am, and want to avoid dyed or treated stones. I have never tried to return anything, after-all returning 6 bucks worth of beads to china doesn't make sense when I probably saved a hundred dollars purchasing from them instead of locally.

Date of experience: July 20, 2019

Thumbnail of user ruthg237
GB
1 review
0 helpful votes
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December 19th, 2019

Once again I am delighted with the product received from Panda Hall. I am particularly delighted with the jewellery components that I ordered and am looking forward to using these.

Date of experience: December 18, 2019

Thumbnail of user charlotteb22
Massachusetts
1 review
2 helpful votes
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December 4th, 2014

OK i'm gonna give pandahall another try. I watched another youtuber unbox an order from there and got all excited and started an order only to see my shipping was almost twice as much as my order. Maybe I just had the wrong option selected. So yeah, ok, not as bad as it was the first time. I selected 21 items for a total of 13ish dollars and the shipping this time was 7ish so all in all it averaged out to still be less than a dollar per item and I picked out strands of 6mm glass pearls and 4mm crystal bicones, so yeah, not too bad. Way cheaper than me driving 35 minutes to the nearest craft store and them still not having what I want I'd say :)

Date of experience: December 4, 2014

Thumbnail of user kylea298
California
1 review
0 helpful votes
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April 4th, 2020

PandaHall Has it all in my opinion! All the stuff I get is the best. I would recommend PandaHall to a friend For sure! Thank You PandaHall. Keep up the Good Work!

Date of experience: April 3, 2020

Thumbnail of user elenai27
Mexico
1 review
0 helpful votes
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July 19th, 2020

Diverse assortment, convenient product search, wholesale prices, simplified payment system, fast delivery to any country. The best solution for my business.

Date of experience: July 18, 2020

Thumbnail of user jayj23
GB
1 review
9 helpful votes
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December 31st, 2013

Date... 31/12/13...
I have ordered a few times & still do as I cant always find what I need anywhere else. As a lot items are cheap. As long as you order ahead & keep on at them its ok.
I have waited months only then to be told ''Oh! Sorry we cant obtain them that as manufacturer doesnt do it anymore''... You then wait a few days fro a refund but you do get it.
You have to be carefull. This is how they work.
Most items listed they don't stock. Evan though the listing may say it is. So be willing to wait 2-3 months before delivery 80% of the time.
As you order and then they order from their suppliers & items are made to order not ready for delivery immediatly.
You order & pay thinking great my items will be here soon, due to their lead times. Do not believe their lead times on there site they are all untrue.
Once you place an order wait a few days then keep asking them about it to keep yourself updated.
You will either get your items months later or they eventually inform you they cannot get them.
Good luck... The above review is true as I purchase from them.
Thank you..

Date of experience: December 31, 2013

Thumbnail of user enac6
GB
1 review
0 helpful votes
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March 24th, 2021

I've been buying most of my jewelry findings from Pandahall for a few years. They never disappoint, high quality for great prices.
Delivery is fast!

Tip for consumers:
New discounts available every month. Keep a look out for great deals to get your money worth.

Products used:
All items

Service
Value
Shipping
Quality

Date of experience: March 24, 2021

Thumbnail of user gillk7
GB
1 review
0 helpful votes
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December 16th, 2020

Always a pleasure to deal with. I have been buying from Panda Hall for years now and have found them very efficient.

Date of experience: December 16, 2020

Thumbnail of user joelenec1
Pennsylvania
2 reviews
0 helpful votes
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April 2nd, 2020

I was so happy to find the perfect beads for my horse tack. Large hole beautiful colored beads! Arrived fast also.

Date of experience: April 2, 2020

Thumbnail of user carolinep177
GB
1 review
0 helpful votes
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October 14th, 2021
Verified purchase

I have ordered from Panda Hall for a couple of years now & am very happy with their service.
A big range of products at good prices.

Date of experience: October 13, 2021

Thumbnail of user ioanav3
GB
1 review
0 helpful votes
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May 8th, 2021

Great service, items as described. Thanks. I will buy again very soon.
Lots of beautiful and interesting items.

Tip for consumers:
Search properly

Products used:
Jewellery

Service
Value
Shipping
Returns
Quality

Date of experience: May 8, 2021

Thumbnail of user abbyr64
Nebraska
1 review
0 helpful votes
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October 9th, 2020

I received what I ordered as expected. My order was packed well and arrived safely without being damaged.

Date of experience: October 9, 2020

Thumbnail of user patriciab2694
Tennessee
1 review
0 helpful votes
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September 3rd, 2021

Product true to description! Beautiful and high quality! Fast delivery and packaged arrived unharmed. Will be ordering again!

Tip for consumers:
Go for it! They are great!

Products used:
Dalmatian Jasper

Service
Value
Shipping
Returns
Quality

Date of experience: September 2, 2021

Thumbnail of user heatherc14
Rhode Island
1 review
12 helpful votes
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June 24th, 2013

I've ordered from them before and every order is late. They list items on their site, then when you try to buy them, they are out of stock. You sometimes have to wait months. The last time I ordered they made me wait two months for my items because they were out of stock... again. Then, when I finally got the glass cabs and beads I ordered, all the glass cabs were broken or defective. They jerked me around for about a month, made me send pictures, and offered me a 15% refund. They said they would give me a refund if I mailed them back. I had previously asked if I had to send them back and they told me "no" and that it was O. K. to throw them out, so I did. After complaining, they offered a 50% refund. At this point, I just wanted to be done with the whole mess so I agreed to it. They told me they weren't refunding me, but giving me store credit for $40.00 that I could use for a future order. My items cost $128, so $40 wasn't even close to fifty percent. They then said they would give me the full 50% in store credit. When I went to check my account, I found that they blocked my IP address and I couldn't enter their website anymore. I have spent thousands with this company before. You'd think they'd want to foster repeat business, but I guess screwing me for $128, at the expense of thousands in future orders, makes better business sense to them. Unbelievable!

Date of experience: May 28, 2013

Thumbnail of user jackiek217
Canada
1 review
0 helpful votes
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October 4th, 2021

I was very impressed with how quickly my order was delivered.
Thank you. The beads chosen were in great condition.
Jackie Keane

Service
Value
Shipping
Quality

Date of experience: October 4, 2021

Thumbnail of user jaroslawh1
Poland
1 review
0 helpful votes
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August 3rd, 2021

We cooperate with them since 2011. The quality of products go better, contact and response always was perfect.

Jaroslaw and Karolina

Service
Value
Shipping
Returns
Quality

Date of experience: August 3, 2021

Thumbnail of user noreenm35
Canada
1 review
0 helpful votes
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October 11th, 2020

Their sales are excellent- prices very hard to beat. Great variety and always a few surprises on their website! Shipping is on time.

Date of experience: October 10, 2020

Thumbnail of user anal302
Spain
1 review
0 helpful votes
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July 29th, 2020

Llevo años comprando en pandahall y nunca me han defraudado, la atencion al cliente es genial, siempre super atentos. Tienen muchisima variedad de articulos y siempre a buenos precios.

I have been shopping at pandahall for years and have never been disappointed, the customer service is great, always super attentive. They have a great variety of articles and always at good prices.

Date of experience: July 29, 2020

Thumbnail of user janicet259
Florida
1 review
0 helpful votes
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October 12th, 2021

I have tried their products specifically their jewelry, and they are awesome! Good quality and fast shipping, the communication is also great!

Products used:
Jewelry

Service
Value
Shipping
Quality

Date of experience: October 11, 2021

Thumbnail of user candym95
Georgia
1 review
0 helpful votes
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June 12th, 2020

I love this site. They've been supplying me with great jewelry materials for years. I highly recommend.

Date of experience: June 10, 2020

Thumbnail of user rayj270
Ireland
1 review
0 helpful votes
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November 14th, 2022

Great products, very comprehensive range and good prices. Prompt and efficient customer service. I highly recommend them.

Products used:
A wide range of their products over a number of years and all good value

Service
Value
Shipping
Returns
Quality

Date of experience: November 14, 2022

Thumbnail of user ferasb
Brazil
1 review
0 helpful votes
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September 18th, 2021

5 years ago i started my bussiness using my supplies from PandaHall, let's go for another 5!
The best quality with very fast delivery.

Service
Value
Shipping
Returns
Quality

Date of experience: September 17, 2021

Thumbnail of user natalieb373
Australia
1 review
0 helpful votes
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May 11th, 2021
Verified purchase

Wish bottles exactly as described and great quality. Fast processing and delivery. Will purchase again.

Products used:
wish bottles

Service
Value
Shipping
Quality

Date of experience: May 9, 2021

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From the business

Big saving on 200,000+ quality loose beads wholesale. Buy cheap jewelry findings, beading supplies for jewelry making in various shapes, colors and mediums, as well as jewelry-making accessories, jewelry tools on Pnadahall.com.

Company Representative

Thumbnail of user zoez3
Zoe Z.
Typically does not respond to reviews

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