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    PandaHall

PandaHall

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Overview

PandaHall has a rating of 3.6 stars from 333 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PandaHall most frequently mention customer service, good quality, and great prices. PandaHall ranks 2nd among Beads sites.

  • Service
    113
  • Value
    112
  • Shipping
    112
  • Returns
    65
  • Quality
    108

This company does not typically respond to reviews

Positive reviews (last 12 months): 75%
Positive
3
Neutral
0
Negative
1
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Reviews (333)

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customer service (87) panda hall (30)
Thumbnail of user samanthal356
GB
1 review
0 helpful votes
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April 14th, 2021

I have received three orders from PandaHall and I have been delighted with all of them. The quality of the items is excellent and is exactly as advertised. There were a couple of items that were currently out of stock and I was given the option to deliver without the items, choose alternatives or wait. I chose alternatives and since there are so many items to choose from, I got items that were almost identical to my original choices. I was also really pleased with the packaging of the items as I was having them shipped to the UK. They were packed to expertly that hardly any packing materials were needed which keeps the delivery cost as low as possible and is better for the environment.
I will be ordering again (and again, and again...)

Date of experience: April 14, 2021

Thumbnail of user crystalm254
Canada
1 review
0 helpful votes
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March 19th, 2020

Thank you to all the amazing and wonderful staff at PandaHall. You have helped my business grow more than you know. The staff are friendly, the products are amazing and shipping is awesome. I can't thank you enough for providing me the opportunity to grow.

Date of experience: March 19, 2020

Thumbnail of user mistyl138
Tennessee
1 review
0 helpful votes
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January 5th, 2020

I have been making jewelry for several years and Have always purchased beads on line. I recently didcovered Panda Hall and Panda Whole. I mostly order from Panda Hall as I am a small seller. My orders have come quickly and they are always accurate to the letter. I am very pleased with their customer service as well.

Date of experience: January 4, 2020

Thumbnail of user patriciam1902
Netherlands
1 review
0 helpful votes
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September 2nd, 2020

We just ordered twice by PandaHall and we are very pleased.
Good package, Beautiful products and, Friendly contact.
We are pandahall buyers from the Netherlands, and the products are here in 12-14 days, thats perfect for our costumers.

Date of experience: September 2, 2020

Thumbnail of user zsuzsat
Hungary
1 review
1 helpful vote
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November 22nd, 2020

I am glad that I found PandaHall a few years ago. There is a huge range of different lovely items. They always are friendly, I always received all ordered products. I am satisfied with their page, with the beads, with the prices, with the service. I hope to have the possibility to work with them together for a long time. (The picture - One of selfmade barcelets.)

Date of experience: November 22, 2020

Thumbnail of user ludwinav
Belgium
1 review
3 helpful votes
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April 15th, 2015

I have been ordering for years at Pandahall. The best thing you can do to get your order quickly is order items that are marked with a 3d delivery, that will bring your order in a week to your doorstep.
Enjoy being creative!
Ludwina Van Hyfte

Date of experience: April 15, 2015

Thumbnail of user annas135
Michigan
1 review
23 helpful votes
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February 8th, 2016

I just spent over $400 at Pandahall.com and I just received a bill for shipping and handling from fedex. Even though I was charged for shipping and handling threw Pandahall, they still billed me shipping!? I am super upset. I emailed them and they are closed for the week. I hope they a can fix this problem so I can update the review.

Date of experience: February 8, 2016

Thumbnail of user beths27
Arizona
2 reviews
4 helpful votes
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July 17th, 2014

I have purchased several items from Pandahall.com and so far, all have been as shown on the website and prices have been excellent. They have had all my products in stock and they have communicated via email during each step in the process (packing, shipping, confirmation of receipt). I have been very satisified with the service so far and hope it continues to be good.

Date of experience: July 17, 2014

Thumbnail of user umairk
Pakistan
2 reviews
4 helpful votes
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August 19th, 2014

I am an old fan of Pandahall.com. Yes, the old fan as I am going to celebrate my 48th birthday by next month. I would like to share my experience that how I got familiar with this worth visiting online jewelry store. Seven months ago was the my 25th wedding anniversary and my companion made that day even more special when he gifted me an incredibly lovely necklace, crafted out of silver gold and that was decorated with an eye catching combination of jewels. He picked up that necklace from Pandahall.com. That is the reason that I am thankful to this site for making me feel ever special and to provide me the way for my next purchase on jewels because I have decided on a ring here, for my birthday gift. I am sure that any other jewel store could never grab my attention more than this site to help others learn about this online business

Service
Value
Shipping
Returns
Quality

Date of experience: August 19, 2014

Thumbnail of user jenns13
Illinois
3 reviews
9 helpful votes
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February 21st, 2015

The first time I made an order, I read the reviews for Pandhall AFTER I had already placed the order. I was greatly concerned, since there were so many bad reviews, and waited with abated breath. The order came and to tell you the truth, everything was fine. The order came in a timely manner, it was correct, and the beads were as pictured and of good quality. So, I took a chance and ordered a second time, still wondering if there would be a problem. Well, once again, things went well and I found myself happy with everything. Just as before, my order arrived quickly and my charms were nice and everything was fine. I did consider another order, but the cost of the shipping was high this time and I could not find what I wanted in a smaller amount, so I decided not to order. I will continue to look to Pandahall in the future, always keeping in mind the problems others have had.

Date of experience: February 21, 2015

Thumbnail of user laurieb530
Canada
1 review
0 helpful votes
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October 15th, 2021

I placed my first order with PandaHall last week and was concerned about the quality of the items because the prices were quite low. I received my order today and couldn't be happier with the items I had ordered. Every item was great quality and even nicer than the photos. Every item I ordered was there and the quantities were perfect. I was happy with the shipping fees and my order arrived in a timely manner. Everything about my experience was good and I placed another order with them today. I make resin casted pendant jewelry and found a wide variety of embellishments on their site to enhance my pendants.

Tip for consumers:
I wouldn't hesitate to recommend this site (and I have)

Products used:
Jewelry embellishments

Service
Value
Shipping
Quality

Date of experience: October 14, 2021

Thumbnail of user jennym112
Italy
1 review
1 helpful vote
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January 26th, 2018

A really elegant bracelet and very well chosen as a gift.
The bracelet arrived in time, and Im really happy about how elegant and chic it is: it fits
Very well on the wrist, the cord seems to be very durable and the pearls make it very
Comfortable to wear. I chose the version with the green rose, the color is very feminine and
Fits in with my favorite evening dress. My sister asked me to buy one for her birthday as well,
She doesnt know that I actually paid you very little and I'm thinking of taking it both for her
And for me in two other colors (blue and red)

Date of experience: January 26, 2018

Thumbnail of user marleenv2
Netherlands
1 review
0 helpful votes
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May 20th, 2021

I'm very happy and satisfied with the products on Pandahall.com. They have millions of products and bead and as a creative entrepreneur Pandahall is a key to my succes. The customer service is excellent which is a big Plus.

Date of experience: May 20, 2021

Thumbnail of user heatherr113
Idaho
3 reviews
0 helpful votes
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February 23rd, 2021

I love PandaHall- they have the best prices, and shipping is FAST. I've been able to get items from them that are very hard to find in the American marketplace, and since it's pretty much factory-direct, you're not dealing with a middleman. They do charge for shipping, with discounts for high-volume orders, but it is reasonable, for the speed and quality of service that you're getting. They also offer discounts based on the level of business that you've done with them, and it's a good loyalty program. It's pretty amazing, too, the incredible variety of items that they carry- everything from cording for madeup knotting, to resin molds to make your own pieces and pendants, to metal findings and chain, and literally everything in between. I have been very happy with both the quality, and the service, with their products, and would highly recommend them to anyone who likes to tinker with jewelrymaking.

Tip for consumers:
Check for sales! :)

Products used:
Jewelry findings, resin molds, tools, household goods, cording, pendants

Service
Value
Shipping
Quality

Date of experience: February 23, 2021

Thumbnail of user sharonr407
New York
1 review
0 helpful votes
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February 12th, 2019

I ordered black lava beads and recieved teal. When I told them they told me I got a good color. How can you say that when it was black. They did not replace it. Do not order from them you. Probably won't get the right color. Very unprofessional for them to say I got a good color! Hmm I ordered black

Date of experience: February 12, 2019

Thumbnail of user jacks372
California
1 review
2 helpful votes
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April 1st, 2014

I recently purchased a metal arcylic beads from Pandahall. It's a beautiful website, had exactly what I wanted. The most I would like to share - when I won a coupon in a giveway event. I really like this site and I hope more people can support them.

Date of experience: April 1, 2014

Thumbnail of user wendyw196
Wisconsin
1 review
10 helpful votes
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August 13th, 2018

They never have what I order in stock. I place an order and after 8 days they descide to notify me product is not in stock, Then why take my money or better yet, why have the product listed for sale. I have been waiting a month now, they have my money and my order is STILL not ready!

Date of experience: August 13, 2018

Thumbnail of user lillao
Hungary
1 review
0 helpful votes
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April 9th, 2020

Reliable site, good quality products, fairly fast delivery, helpful customer service. When my package disappeared somewhere along the way, it was still resent to me for free. (Since then, I choose EUB - nothing will ever disappear).

Tip for consumers:
Choose EUB shipping (max. 2 kg).

Products used:
Lot of - glass cabochons, beads, jump rings, chains, etc

Service
Value
Shipping
Quality

Date of experience: April 9, 2020

Thumbnail of user lisag1827
GB
1 review
0 helpful votes
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July 1st, 2021

I love this shop, everything I need on one website. Competitive prices, excellent customer service and super quick delivery to the UK. Thank you Pandahall.

Products used:
Buttons and twines

Service
Value
Shipping
Quality

Date of experience: June 30, 2021

Thumbnail of user simplicityb
TT
1 review
1 helpful vote
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October 26th, 2021

This site has the best quality platinum plated charms at great prices. I use to hand make key rings and bookmarks. Shipping is a little pricey but I purchase in bulk so it evens off for me.

Products used:
Pendants, charms, pavé beads

Service
Value
Shipping
Returns
Quality

Date of experience: October 26, 2021

Thumbnail of user mariew266
GB
1 review
0 helpful votes
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January 9th, 2021

I've used Panda Hall for several years. Always very helpful, a great range of products and happy to let you have smaller lots if you want to try something new.

I would recommend them as suppliers.

Date of experience: January 8, 2021

Thumbnail of user mariar952
Ukraine
1 review
0 helpful votes
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July 19th, 2020

Large selection of materials, there is an opportunity to pick up different components and create jewelry. You can always find something new. Large range.

Date of experience: July 19, 2020

Thumbnail of user patriciaa1112
Spain
1 review
0 helpful votes
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February 23rd, 2021

They have such a wide variety of products and tools for artists who like me love handmade stuff. Fast and trustworthy shipping service in great time. I will definitely keep working with PandaHall.

Products used:
Jewelry

Service
Value
Shipping
Quality

Date of experience: February 22, 2021

Thumbnail of user alishaw42
Oregon
1 review
0 helpful votes
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September 2nd, 2020

I've been ordering from this site for years and the shipping is always quick! I love Pandahall for my small business! Great selection of stones at amazing bulk prices!

Date of experience: September 1, 2020

Thumbnail of user frankr1361
Michigan
1 review
0 helpful votes
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October 28th, 2023

I have been buying from Pandahall for many years. I've never had a problem. Very high quality product and very fast shipping.

Tip for consumers:
I have been buying from Pandahall for many years. I've never had a problem. Very high quality product and very fast shipping. I warmly recommend!!

Products used:
Acrylic flower beads

Service
Value
Shipping
Returns
Quality

Date of experience: October 26, 2023

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From the business

Big saving on 200,000+ quality loose beads wholesale. Buy cheap jewelry findings, beading supplies for jewelry making in various shapes, colors and mediums, as well as jewelry-making accessories, jewelry tools on Pnadahall.com.

Company Representative

Thumbnail of user zoez3
Zoe Z.
Typically does not respond to reviews

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